Location: Sinhgad Road, Pune
Department: Finance / Billing
Reports To: Billing Team Lead
Shift: UK Shift (12.00 pm – 9.00 pm IST)
Job Type: Full-time, Permanent | Work From Office (WFO)
Experience: Medical Billing
Additional: Early Joiners Preferred / Works independently with minimal supervision / Takes initiative / Excellent written and spoken English fluency
Role Overview
This is an exciting opportunity to be part of the Pune-based shared services team supporting a leading UK healthcare provider. As a Billing Officer, you will play a critical role in ensuring financial accuracy by preparing, validating, and reconciling patient, insurance, and third-party bills. You will work closely with clinical, administrative, and finance teams, making sure that billing is done timely, accurately, and in compliance with healthcare regulations — while also delivering a positive experience to patients and funders.
Key Responsibilities
Invoice Generation & Management
- Prepare and issue accurate invoices to self-pay patients, private medical insurers (PMIs), embassies, and third-party payers.
- Ensure all services, procedures, and treatments are billed in accordance with tariff agreements and contracts.
- Submit Electronic Data Interchange (EDI) invoices via Healthcode, escalate failures, and resolve issues.
Insurance, Embassy, Third-Party Liaison & Pre-authorisation
- Liaise with private medical insurers, external agencies (embassy) and other third-party payers to resolve billing queries or discrepancies.
- Validate insurance authorisations and obtain necessary documentation.
- Screen Letters of Guarantee (LOGs) and maintain medical reports for embassy patients.
Revenue Assurance
- Reconcile billing with clinical and administrative records to ensure completeness and accuracy.
- Assist in identifying and resolving billing errors or anomalies.
Patient Communication
- Communicate with patients regarding their bills, outstanding balances, and payment options.
- Handle queries professionally and empathetically.
Financial Reporting
- Support finance team with monthly revenue reporting, aged debt analysis, and audit preparation.
- Maintain up-to-date records in the billing and patient management systems (Compucare / EHR/EPR platforms).
Compliance
- Ensure billing practices comply with GDPR, healthcare regulations, and insurance policies.
- Follow all internal financial policies and external standards.
Skills & Experience Required:
- 3–5 years’ experience in billing or accounts receivable, ideally in a healthcare or medical setting.
- Familiarity with private healthcare billing and insurance procedures.
- Strong knowledge of billing codes (e.g., CCSD, ICD-10).
- Proficient in Microsoft Office and financial/billing software (e.g. SAP, Meditech, Epic, Compucare or similar).
- Strong numerical accuracy and attention to detail.
- Excellent communication and customer service skills.
- Ability to manage multiple priorities in a busy environment.
Desirable:
- Knowledge of UK private medical insurance processes and UK healthcare tariffs.
- Understanding of GDPR and other relevant healthcare legislation.
- Experience with Hospital Information Systems (HIS).
Personal Attributes:
- High level of integrity and confidentiality.
- Proactive problem-solver with strong ownership.
- Team player with a professional, courteous approach.
Working Conditions & Benefits
- This is a Work From Office (WFO) role based in Pune, not Work From Home. A limited hybrid option may be considered only in exceptional circumstances.
- You will regularly collaborate with colleagues across Finance, Billing, Admissions, Commercial, and Patient Services, giving you broad exposure and valuable cross-functional learning opportunities.
- A chance to shape and strengthen financial operations for a leading UK healthcare client.
- Direct collaboration with UK leadership teams, where your work will directly contribute to driving performance, efficiency, and impact.
- We offer a competitive compensation package, along with a generous leave policy, medical insurance, and a collaborative work environment.
- High performers can look forward to clear career growth opportunities.
If you’re ready to take ownership, sharpen your expertise, and make a real impact in global healthcare finance, apply today and grow with us!
About the Company
Sucheta Business Consultancy is a 28-year-old chartered accountancy firm with clients across India and the UK. The firm specialises in auditing, taxation, corporate legal matters, financial services, equity investment facilitation, and compliance.
Led by FCA Sucheta Dhekane, a seasoned Chartered Accountant with international credentials (ACCA – IFRS, ICAEW London), the company has built a reputation for delivering trust, expertise, and excellence.
This role is for the UK healthcare division, catering to a leading London-based healthcare provider known for its patient-first specialised clinics and cutting-edge minimally invasive surgery and diagnostics centre.
Please answer the qualifying questions carefully — incomplete or casual responses may lead to your application not being considered.
Job Type: Full-time
Pay: ₹450,000.00 - ₹600,000.00 per year
Benefits:
- Health insurance
- Paid sick time
Application Question(s):
- 1. What is your highest qualification and year of completion?
- 2. How many years of experience do you have in billing or accounts receivable?
- 3. Have you worked in a healthcare or medical billing environment before?
- 4. Are you familiar with private healthcare billing processes, including insurance procedures and coding (e.g., CCSD, ICD-10)?
- 5. Which billing or financial software (SAP, Meditech, Epic, Compucare, Tally, QuickBooks, Excel, Other) have you used?
- 6. Do you have hands-on experience with EDI invoice submission through Healthcode (or similar platforms)?
- 7. Have you interacted with insurers, embassies, or third-party payers for billing or claims?
- 8. (a) Where in Pune do you live, and (b) are you comfortable working full-time from our Sinhgad Road office in the UK shift (12 PM – 9 PM IST)?
- 9. We prefer early joiners, if selected, how soon can you join?
- 10. What is your (a) current CTC and (b) expected CTC (in LPA)?
Work Location: In person
