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Applications Architect - CIAM

UPS -
Chennai, Tamil Nadu

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Job details

Qualifications

SSO
Fraud prevention and detection
Identity & access management

Full job description

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.

Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain.

Fiche de poste :

Job Profile Summary

Plans, develops, and manages the organization’s Customer Identity and Access Management (CIAM) solutions, ensuring secure, seamless, and scalable identity experiences for UPS customers. Aligns CIAM strategies with business needs through continual enhancements and adoption of modern identity technologies.

Job Description

Designs and implements CIAM architectures that deliver secure authentication, authorization, and identity lifecycle management for external customers. Ensures technical excellence and smooth integration of CIAM solutions across UPS platforms. Analyzes business requirements, security constraints, and compliance needs to recommend optimal identity solutions. Guarantees interoperability, usability, and adherence to privacy regulations.

Provides specialized expertise in identity management concepts, protocols (OAuth, OpenID Connect, SAML), and customer-centric security practices. This expertise is typically acquired through a combination of formal education and hands-on experience in identity and access management. May lead small teams or act as a “player coach,” but the primary focus is on technical leadership and subject matter expertise.

Requires deep knowledge of CIAM technologies and trends, including identity proofing, adaptive authentication, consent management, and fraud prevention. Interprets business challenges and recommends best practices for secure and frictionless customer experiences. Works independently, providing guidance in complex scenarios and leading CIAM-related projects.

Key Responsibilities

Business Partnership & Consulting

Advises stakeholders on CIAM strategies to enhance customer trust and digital experience.
Provides expert guidance on identity compliance (GDPR, CCPA) and security standards.
Serves as a subject matter expert on emerging CIAM technologies and best practices.

Systems Thinking

Collaborates across business and technology teams to design holistic CIAM solutions.
Ensures alignment between identity processes, customer experience, and security policies.
Evaluates impacts of CIAM changes on architecture, data privacy, and user workflows.

Technology Advising/Consulting

Anticipates customer identity needs and recommends innovative CIAM capabilities.
Partners with product teams to integrate identity services into customer-facing applications.
Defines the future-state vision for CIAM architecture and technology roadmap.

Troubleshooting

Leads resolution of complex identity-related issues, including authentication failures and integration challenges.
Analyzes identity logs and patterns to detect anomalies and prevent fraud.
Guides remediation strategies for security vulnerabilities in CIAM systems.

System and Technology Integration

Designs and integrates CIAM platforms (e.g., Auth0, Okta, ForgeRock, Ping Identity) with UPS applications.
Ensures seamless interoperability between identity services and business systems.

Architecture Design

Leads CIAM architecture design projects, ensuring scalability, security, and compliance.
Defines standards for identity federation, single sign-on (SSO), and multi-factor authentication (MFA).

Type de contrat:

en CDI

Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés.

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Applications Architect - CIAM

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