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  • Freshers - BPO

    Company: Rr Donnelley

    Location: Chennai, TN

    Date Posted: September 24, 2014

    : RR Donnelley Global BPO (formerly known as OfficeTiger) Customer Service Executive ? RR Donnelley Global BPO (Formerly Known as Office Tiger) ? PCSJ060707 Roles and Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to operations team. Recognize performance and behavioral problems in team and act proactively to ensure productivity is unhampered. > Operate as a vital link between the client and the operations > Assign jobs to team to ensure maximum utilization of resources > Play an important role with CM to develop an environment that provides motivation and opportunities for the team > Assess, understand, analyze the client...