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  • Freshers

    Company: Wipro Infotech

    Location: Mumbai, MH

    Date Posted: August 10, 2014

    Note: Only Mumbai candidates needs to apply. Currently we have some position open for Technical Helpdesk Coordinator. The details are mentioned below: Designation- Technical Helpdesk, Technical service executive Location- Andheri (Mumbai) Experience- 6 months to 2 years Skills: Graduate in any stream(Regular) / Polytechnic Diploma. Should have around .6 - 2 Years of IT Exposure in Call center Voice process. Age – 20 to 26 yrs. · Experience in Technical Helpdesk Co-ordination. Responsibilities: The Helpdesk Coordinator will act as the single point of contact to the customer/users for all IT related requirements. The responsibilities of the Helpdesk Coordinator will be to Log all the calls, assign it to engineers, track it till closure, and update the user. Escalate as per the escalation...