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  • IT Engineer

    Company: Pcs Technology

    Location: Chennai, TN

    Date Posted: August 17, 2012

    1.Timely responds to support requests via multiple sources such as phone and email on commonly used Information Management systems in MNC CLIENT Chennai Office like MS Office, Lotus Notes, MS Access. 2.Constantly keeps himself/herself up-to-date with changing technologies being used by the Bank in order to provide support on the same. 3.Provide appropriate assistance to Service Desk/Asset coordinator, Senior IT Engineers and MNC CLIENT IT Staff in maintaining HW and SW inventory & pushing SW using SMS, and their day to day work. 4.Execute the installation and deployment of new images, software/hardware upgrades and fixes under the direction of MNC CLIENT?s IT Staff 5.Knowledge in ITIL processes 6.Perform initial diagnoses and resolve problems relating to Bank standard software and...