Capgemini

Working at Capgemini: Company Overview and Reviews in India

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Capgemini
3.8
5560 reviews
Capgemini, IN Ratings
3.8
Average rating of 5560 reviews on Indeed
3.7Work-Life Balance
3.1Pay & Benefits
3.7Job Security & Advancement
3.3Management
3.7Culture
Headquarters
Place de l'Étoile 11 rue de Tilsitt 75017 Paris
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Consulting and Business Services

Popular jobs at Capgemini in India

 Average SalarySalary Range
5 salaries reported
₹5,47,000
per year
₹2,19,000-₹9,73,000
2 salaries reported
₹4,06,000
per year
₹1,05,000-₹8,23,000
3 salaries reported
₹26,167
per month
₹12,000-₹44,000
4 salaries reported
₹7,87,500
per year
₹2,89,000-₹14,46,000
2 salaries reported
₹4,16,500
per year
₹2,02,000-₹6,84,000
Salary Satisfaction
47%
Of the employees are satisfied about their pay, in India
Based on 3814 reviews

Capgemini Reviews

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Centre D'assistance (H/F)Technicien Méthodes (H/F)Technicien d'essais (H/F)Technisch Manager (m/v)Technologue en Architecture (H/F)Testeur Logiciel (H/F)Tower Lead (Sr. SDM)TraineeTrainee - C++, Java Script, HTMLTrainee asoociateTrainerTranslator/InterpreterTravailleur des Services de Développement (H/F)Treasury ManagerTriumph Application DevelopmentTécnico de SuporteTécnico/aTécnico/a en informáticaUnit ControllerUser Experience DesignerUser Experience ManagerUser Experience ResearcherVDI EngineerVOIP EngineerVendor ManagementVendor ManagerVentasVerkoopmedewerk(st)er (m/v)Vice President of FinanceVice President of Information TechnologyVigilanteVirtualization EngineerVoice EngineerWeaverWeb DesignerWeb Designer (H/F)WebmasterWebsphere AdministratorWerkstudent (m/w/d)Windows Server EngineerWintel EngineerWintel and VMware admin (L2)Work StudentWorkforce ManagerWorking StudentWriterWriter/Editorbpo non voicedéveloppementeu era reponsavel pelo desempenho do main frame.fvtech1integrateur JD Edwardsintégrateuris head quarteredprocess associattproject traineesys admРуководитель службы качества事務經理
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Overall Reviews at Capgemini

2.0
Associate Consultant | Bengaluru, Karnataka | 1 Apr 2019
Bad experience working with Capgemini, consider only if needed salary slip than carrer
I joined as a Carrer with Capgemini(IGATE). Good training provided as a fresher for 3 months. After training l1 exam posted to FS services project. 1. Work life balance is worst and depends on client, we should work in shifts with one way free cab facility and no shift allowance (depends on manager) 2. Deceits and appreciation given on contract basis 3. Capgemini is providing services to banking financial services but internal finance team is very bad Eg: I joined as a fresher and after 1 year anniversary appraisal, got my appraisal completed and increased hike letter with 2 months delay and Capgemini paid 1 month salary more as "PERFORMANCE BONUS" and fooled all the employees stating it is paid by mistake and only arrear pay is paid and revoked transaction back 2. STUATORY BONUS: Given to employees for their best performance in project who was nominated by manager. But terms and conditions applied on this like employee has to stay in organisation for 1 year or else it will be taken back in final settlements 3. ARREAY PAY: Employee is paid variable pay for 3 months (Jan to Mar) in month of June and from March Capgemini updated new policy as arrear pay is not applicable from April 1 to certain grades of A B, and if employee resigned on next year of Jan the arrear pay of 1 year back is also revoked back 4. SHIFT ALLOWANCES: Employee is tagged with new time tracking application called Empulse where system has too many internal issues where it will track an e
ProsConsider only for better hike if experienced (Not good for freshers)
ConsNever expect hike, work more hours, don't ask for learning opportunities, appreciations on contract basis, Be aware of terms and conditions before getting appreciated by managers
4.0
Project Coordinator | Mumbai, Maharashtra | 15 May 2012
Good to work in
Working as Project Coordinator, managing multiple projects providing solutions to a leading client. Provided solutions to various clients based on ITIL V3 process oriented delivery. Responsible for planning, execution, monitoring, control and closure of the solutions provided to various clients. Current Role includes coordination between Production Support Team, Front Office Clients and 3rd party vendors. Managing Project Teams (development & testing team). Currently responsible for coordinating between various Teams (IT/Infrastructure Management/Networking Teams) for managing the Infrastructure requirements of the project. Managing multiple teams, sizing up to 17 team members including Technical and Testing team. Contributed in setting up of new project, including recruiting the Technical/Testing team internal/external. Responsibilities include mentoring and reviewing the performance of the team. Performed Role of Release Management Process Coordinator ensuring Release Management process is applied in the most appropriate manner possible within the project. Providing Progress reporting in form of Status Reporting to the higher-ups. Currently managing three migration/upgradation projects for an esteemed client “General Motors (GM)”. Managing work involving .NET 4.0, Java, Oracle PL/SQL, Linux Scripting, Microstrategy, Cognos. Managed Global Reporting Solution (GRS), providing reporting solution to clients based on their requirements using two reporting tools (Crystal Reports
1.0
Consultant | Bengaluru, Karnataka | 24 Mar 2020
never join
Management always shouting, they treat you as a labour and not as an engineer. This is common here in CG that tech teams are being led by B com graduates. Threatening of putting you in PIP or destroying your career is common even in normal discussion so that you become bound to extend hours and work on holidays also. Hours what you extend will be noted by no one and it gets projected as your wish to extend but any day spending even 10 mins less becomes a performance issue. CG is now a days talking all dirty projects from the market which mostly requires monitoring and rerunning the Job, They will ask you sit before system, You can't leave the system even for 5 mins apart from breakfast/lunch/dinner time. the duration of bf/lunch/dinner is also decided by them that it should not take more than 30 mins. If you have worked in any MNC, then you must be knowing the time required to reach Cafeteria, taking food token, waiting for them to prepare food only takes 20-25 mins approx.:D At the time of interview they make dozen of promises but they all vanishes once you join the CG, nobody will be there to hear you, and every person will be asking you the proof of promises made to you. If any how you manage to show them the proof also they will stop listening to you for some time till you get relaxed and they will thereafter push you to some work profile which doesn't suit you and you will have zero learning opportunities. In probation period they will expect you not to complain
4.0
Manager | Hyderabad, Telangana | 26 Oct 2014
SAP BW-BO, BPC with HANA
I have 15plus years of Experience in IT and 12+ in SAP with 7yrs as Manager, Delivery, CoE lead, Account Manager and Practice(Birlasoft). Technology Experience with ERP functional analysis and Data Warehouse Technologies (SAP BW- BO, BODS, HANA, BPCOracle, ) Experience with system design, configuration, customization, integration, testing and support Experience with all aspects of the System Implementation including Gathering requirements, Designing the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation activities Knowledge of integration points and the order in which these must be executed Experience working with design, implementation, and support of knowledge management solutions and related technologies for collaborative information sharing Experience with gap analysis and strategic roadmap/blueprint development Experience with large Full Life Cycle (FLC) project implementations Delivery Experience within a delivery role Experience with client facing consulting engagements Extensive experience within Management consulting or consulting services (Big 4 preferred) Soft Skills Excellent analytical and problem solving skills Excellent verbal and written communication skills Strong executive presence and ability to interact with C level Mentors team members in technology, architecture and delivery of applications Successful teamwork experience and demonstrat
2.0
Consultant | Pune, Maharashtra | 16 Oct 2015
pathetic, very political, always blame game to save individual job
nobody sharing knowledge on any mistake there were huge escalations I have always fear to be or not to be, better keep mum I have no dare to mail or talk on mistake or issue no system or root level understanding so always confuse how to tackle this problem no open or free culture daily evening there is blame game daily fire-fighter position and after 1-2 month one or two people will be on notice or at least very bad feed back against them need to be very pro-active and diplomatic while talking better to keep mum because they give more work after mistake and again you will do mistake because of more work pressure everything is manual and huge process so never meet deadline everybody try to save his job so putting GUN on others head, this is very cheap contract employees gives wrong feedback to top management so they are not happy with workers like us I want to quit capgemini asap not for money but need better atmosphere in other company where even I will do mistake I can not only learn but give some time to at least understand about what is happening and how can I improve at next level, boss should support me and not interested to kick me OFF from project we are not upto the mark that I agree but doing best is not solution on this here better keep mum and put GUN on others head is culture here, so I always have fear about loosing job and daily food at lunch also unable to digest properly, we are going to lunch at anytime due to work pressure all abo
Proswork and life balance
Consescalations and you can not handle a single one
4.0
Associate Consultant | Bengaluru, Karnataka | 18 Jan 2014
CapGemini is a great company and i have had a great experience
- Interested in applying for the post of Software Tester/QA - My strong technical experience and education will make me a very competitive candidate - I hold a Degree in Electronics and Communication Engineering from Gandhi Engineering college, Bhubaneswar. - I have a total working experience of 3.5 years. I am an ISTQB Foundation Level certified tester and had done NCFM (finance domain) certification - I have an experience of all the different testing phases in the software lifecycle and good working knowledge of taking a project from the initial requirement stage to the final release stage - I have done Test Planning and also created Test Planning & Strategy documents. I have worked with tools like QTP, QC and load runner - I am confident that my presentation skills and high quality and cost effective methodologies can secure big projects for the company. As I worked with a CMM level 5 company I am well aware about the work culture of MNCs. I understand the commercial needs of the client and the importance of review meetings, at which I can contribute effectively. I am proficient in planning the stages that are needed to meet the client’s requirements and communicate the milestones accordingly - I assure you that my knowledge and experience will help me to serve the organization in the best possible ways. I would be excited to participate in the work of your company and to contribute to its success. I am enclosing my resume for your perusal and looking forwa
ProsGood work place, Great colleagues, Lots of Learning opportunities
ConsWork life balance
5.0
Executive | Bengaluru, Karnataka | 30 May 2016
Professional and a fun loving workplace to work with CAPgemini and with my team.
A great cultured management where people tend us to learn more and do not discriminate if it is a junior or a senior. For me a typical day in Capgemini was like a home to me where all team members are always ready to help each other in several ways.It may be during heavy workload or on a month end every one was exceeding his or her work hours and giving their time to close a month end. Team members in a team were like a family in giving suggestions,handling others work without complaining on their log out time because the same happens when he or she goes on an emergency to handle some other work. I have learnt much things on how Global process model works in a team when working in the system. How they perform their duties handle calls and also I have attended many client calls with my manager to learn what new updates they give on a call and how to overcome critical things. I have learnt from many of my mistakes and overcome from it as a succeeder. The hardest part I would not say but yes a little tough part would be on a month end to handle when leads are busy or not able to attend office on a month end closing but still we have always learnt from them how to handle things when seniors are not on the floor. I have always enjoyed working in this company but because I wanted to work in UAE for my future betterment I had to leave the team and that was the most hardest part for me.
ProsFree coupons from project for lunch, Team party in marriot, ibis and crown plaza evry 3 months.
ConsVery less percentage of hike in salary provided.
5.0
Consultant | Bengaluru, Karnataka | 14 Aug 2014
Total 6 years of experience in Analytic using tools: SAS VA, SPSS, SAS EG, SAS EM and SQL.
• Have total 6 years of experience into various tools like SAS VA, SAS EG, SAS Eminer, SPSS, Manipulating Data, Data Cleansing, SAS SQL, Tableau and MySQL. • Hands on experience on various predictive analytics techniques like linear regression, Logistic Regression, Cluster analysis on pharmaceutical and retails domains using SAS and SPSS. • Good knowledge on Big Data/Data-Mining using Map-Reduce, Regression, Clustering and SNA (Social Network Analysis). • Proficient in developing and analyzing statistical models (Forecasting, Predictive models) using various techniques such as Regression, Path Analysis, Decision Trees and Cluster analysis. • Involved in training internal resources on SAS technology. • Play a vital role during transition phase and stabilize the process in short period of time with accuracy and timeliness. • Extracting data from source like TOAD using sql queries, client application system transaction files, Microsoft database, and spreadsheet applications. • Business Object (BO) technology provides ETL to extract the data from the SQL, make any changes required and load back the correct data into the database. • Consult with the off shore team on the anomalies found in the data, perform SAS program testing of any new product to include in mainframe and execute the queries in TOAD. • Good Exposure to SDLC phases including Process building, requirement analysis, design, development, integration, testing, maintenance and documentation.
3.0
SAP Consultant | Mumbai, Maharashtra | 24 Sept 2013
Good Oppurtunity as a Starter , Good Work Culture .
Started in 2011 as Senior Software Engineer as Campus fresher . 1 month of Training and directly diverted to project started. Some difficulty arose while grasping the things and applying it but at last was able to cope up. Was able to maintain KPI for both Mid year and Final Review of 3 out of 5. Got Promotion in July 2012 as Consultant . When Task increased pressure started to build up. Co worker were supportive but mistakes started to increase which increased the task and communication lag after that resulted to stop the learning process further which was even a bigger mistake. Most Enjoyable part of work was 24 X 7 fixed and process based work . but the rotational shifts sometime disturbed the health. Hardest Part of the work was to deal with priorities of work as it was Multiple Retail Client based tasks and Number of tasks had to be performed simultaneously. Management was was average with there decision makings from my point of view as number of times we face escalation then only only they made changes , and if i reported some queries or difficulty in process it was not satisfied or rectified for maximum cases ( I mean no preventive efforts were being taken and we have to face escalations even though long before it had been notified and it was being difficult to cope up afterwards ).
ProsCab facility, nature of work
Consextended hours of work and no free meals even for the extended hours or saturday's/ sunday's work
4.0
Process Lead | India | 18 Nov 2013
Productive and fun filled work place where we cannot feel pressure of work load.
There is no typical work day i had in my carrer nor life because i will take or consider everything is giving me an oppertunity to learn new things and making me more experince which is learned from mistakes. This is fentastic managment i ever worked with given me more freedom to express myself in all the situation and underatnd the need to employees and also provided root to build up the carrier within. My team is the wonderfull thing in this company they always support me when ever managememt required support form me i just call the team and explain the situation of the process and thay make it easy at the end of the day. There is no Herdest and enjoyable part of the Job, I just loved my job and started working by thinking everything is possible i never said no to anyone even its not able to be achived with in the dead line, i finish the task and make them understand that this is not to be completed by proivided time so that its easy forme as well asmanagment to decide on the workload provided to the each agent so i enjoy everymoment of my work to make hardest part of the job to turn into most enjoyable part.
ProsWe have free dinner provided in the company as we work on the UK shift timings
ConsEvery time we work smart to complete our task in provided time, some times of there is spike in volumes will be very flexiblr to streach and complete the task.
1.0
Data Analyst | Sarasota, FL | 10 Sept 2018
Run
I have worked here for a year. The management has no clue what they're doing and often times think they're better than you. They lie to your face about extreme things such as medical leave so that when you come back, you will not be compensated as promised, to even minor things such as paid time off. The training covers everything except your actual job, and because you have no clue what you're doing you often times make mistakes and they treat you as a child. Favourites are always picked instead of hard working employees, and they always promise increase in pay, but they never do. I have taken two extreme responsibilities on top of my regular position and have not seen a dime of compensation though they have told me it's coming. If you come in as a contracted and get hired directly, they drop down your pay. They switch your schedule around without notifying you and ask you to come in on a day off. They lie about overtime, so you think you're doing over time but you're not, it's standard pay. And to top it all off, they had fired an entire project in Sarasota just so that they could hire 80 more people in El Paso Texas. They do not care about you or your life. They literally said "if you're not here we don't get paid, so be here everyday" the clock in time is 9am and I clocked in at 8:58am and was berated in front of the entire floor for clocking in two minutes early. Management is fu of hypocrisy. I was told not to wear a specific pair of pants to work when they were wear
ProsDecent exterior off setting
ConsThey committed every sin imaginable and wag their finger in your face to blame it on you
4.0
Software Consultant | Ithaca, NY | 26 Sept 2022
It's nice to be remote, but often feel disconnected
When I first started as an NGT (Next Generation Talent), there was a week of training on client interaction, then 4 weeks of track-specific training (mine was in Java and Spring Boot). These went well, and I learned a good deal. Then came the time to get certified. The passing grade was fairly low (like a 65?) and I passed the first time, everything all set. Note that you get/can get a company credit card, and can use this to pay the certification fee. I don't recommend this, as you have to pay the card balance yourself, then get reimbursed. It's just easier to pay on your own card and get reimbursed that way -- the process was tedious and confusing. Then came about 3 months of basically doing whatever you want. As long as you're seen as "Available" in Microsoft Teams, no one will likely bother you. Do use this time to learn through Pluralsight and Coursera and such, this will be useful for future client work. During those 3 months there were also opportunities to work on group projects with other programmers. I guess other groups presented their projects at some point, but my group never did, and honestly the project never got finished. After that time, I started onboarding with my client company, while producing a POC (Proof of Concept) code project to show off my skills, namely in Java, Spring Boot, SQL, and Angular. I can't say this is will be true for everyone, but I ended up never having to present the project to anyone at the client company, nor have I had to use an
5.0
Incident Manager | Birmingham | 27 Mar 2014
Previous Role Requirements
Capgemini (November 2011 – Feb 2014 2014) – Problem Manager Team Leader / Problem Consultant.  Responsible for implementing the Problem Management area on a busy, high profile government account, putting in place processes, procedures and working practices to agreed SLAs whilst managing a team of 5 Problem Managers. Key Responsibilities:  Completing review and amendments to internal processes and procedures to bring in line with current climate, and the organisations Global Processes.  Regular engagement with key stakeholders on both an internal and external basis, maintaining excellent working relationships with both client and resolving teams alike. Providing regular, detailed communications around investigation progress to all key stakeholders.  Managing anywhere from 10 to 50 Problems simultaneously with over 150 resolver teams; Internal, Client, and 3rd Party.  Trend analysis, Pro-Active trending and forecasting for client benefit, with recommendations being made for service improvement.  Advanced use of Excel in the manipulation of data to provide high level reporting solutions to both Senior Management and client alike.  PDP’s, appraisals, direction, disciplinary meetings, and Training Matrices.  Maintaining and reporting in a concise manner, both SLA and KPI agreements in line with contractual obligations. Also reviewing on a regular basis in a bid to consistently improve service value to the client, and enhance their experience.  Continual Impr
2.0
| Milano, Lombardia | 25 Dec 2019
Tante chiacchere sconfessate alla prova dei fatti
Ho lavorato alcuni anni in Capgemini. In merito alla retribuzione, ai benefit (pc, cellulare, welfare) , ai buoni pasto (7 euro)non mi posso lamentare. Il rapporto con i colleghi è quasi sempre stato collaborativo e ho trovato anche delle brave persone. Tuttavia, ritengo che aziende come queste, al netto dei bei discorsi proferiti dal management volti a far credere che la persona sia al centro, invece siano l'emblema dello sfruttamento 4.0 del mondo del lavoro di Oggi. Zero rispetto e considerazione. Ad abboccare a tutto ciò sono nuove leve, neolaureati alla prima esperienza di lavoro. La maggioranza di loro proviene dal sud e non ha scelta: o accetta di venire al nord a fare stage di 2-3 mesi e poi a prendere il primo stipendio da 1300 euro e lavorare in giro per l'italia o oltre le 8 ore canoniche , oppure nulla. Ingenuità all'ennesima potenza. Inoltre, spesso le persone vengono prese e solo successivamente allocate su progetti. Quindi il rischio è che molti vengano assunti e si ritrovino per settimane in ufficio a non fare nulla, ad intristirsi ed annoiarsi e a domandarsi cosa ci facciano li ,senza che nessuno li consideri se non i primi giorni. Poi, poichè l'obbiettivo dei manager è allocare risorse, appena c'è un nuovo progetto e un posto vacante ecco che vi inseriscono una delle risorse libere, anche se queste non hanno necessariamente le abilità, le competenze per poter svolgere quella mansione. Successivamente puo tuttavia capitare che si venga giudicati inad
1.0
Consultant (m/v) | Utrecht (provincie) | 14 Jun 2020
Horrorbedrijf
Het is een bedrijf waar je bergen met goud wordt beloofd, maar uiteindelijk niets wordt nagekomen. Zelfs hun all you can learn concept is misleidend, dat terwijl zij een eigen academy hebben. Je wordt aangenomen voor een bepaalde functie, maar wordt geplaatst op de wijze wat hun uitkomt in geld! Je hebt het niet voor het kiezen, je kunt niet iets beoefenen waar jij voor kiest of wilt. Het gaat er alleen om dat je geld binnenhaalt voor de organisatie, doe je dit niet dan begint de hell. Tevens moet je zelf 'proactief' bezig zijn voor het vinden van een opdracht, dat terwijl er geen opdrachten zijn voor de functie waarin zij jou aannemen. Zodoende wordt je ergens neergezet om geld te genereren voor de organisatie. Starters worden neergezet als medior/senior zonder enige ervaring om geld binnen te halen. De mate van ontwikkeling is zeer beperkt als je wordt neergezet op opdrachten waar je niets te zoeken hebt. Laat je ook niet misleiden door het aanbod van een vast contract. Ze maken namelijk misbruik van mazen in de wet waardoor ze je heel gemakkelijk wegzetten. Het lease reglement is tevens ook misleidend. Je krijgt namelijk een mobiliteitsvergoeding en moet vervolgens alle kosten (lease, tankpas & bijtelling) zelf betalen, ondanks het betalen van de tankpas en bijtelling krijg je 30 prive kilometers per dag. Tot slot laat je ook niet misleiden door de gouden bergen die worden beloofd door de recruiters, want ook deze zijn onjuist. Je zult deze beloftes ook nooit schri
ProsVerschillende etnische afkomsten, veel young professionals
ConsZie totale review
3.0
Software Engineer | Charlotte, NC | 6 Mar 2013
Entry-Level Boot Camp
As of the time of this review, I am currently employed with CapGemini. Overall, as an entry-level position, I have little to complain about. The hours are grueling and the attrition rate is high, but the job is anything but dull, and the learning acquired has been phenomenial for the time involved. Because CapGemini is a consulting company, the experiences with them can vary wildly depending on the client and the position applied for. In this case, I have been employed as a software developer, primarily coding core java. While balancing requests and demands from different managers and client representatives, my daily work consists of phone calls, handling updated requirement documents, helping handle bugs and production issues, coding, regression testing, guiding new code iterations from the development to UAT to staging phases, release management, and remaining on call into the night. The worst part about the job is the fact that the development team is understaffed and overworked, and generally gets pre-empted from its own tasks. Deadlines are very relative, as tasks pile up faster than they can be handled, and CapGemini's nature as a company means it has to be *very* careful in negotiating with its clients unless it risks deadlock in a new hiring process, or otherwise jeopardizes its engagement. The most enjoyable part of the job is getting to code, and the skillsets learned to work on it. I learned a lot about practical application of Java RMI, cluster communication AP
Prosincredible on-the-job-learning.
Consoverworked and understaffed.
4.0
Graphiste (H/F) | Grenoble (38) | 1 Oct 2019
Mon expérience de créatif à CapGemini
Travailler à Cap gemini dans le département Design et création, appelé Darestep, a été une expérience riche de rencontres et m'a permis de tisser des liens professionnels solides. J'ai également eu l'opportunité d’accroître mon réseau de manière considérable. Ce que j'ai apprécié sur le plan humain, est d'avoir une multitude de ressources autour de moi, facilement accessibles. Il en était de même pour mes collaborateurs qui pouvaient me consulter en direct, que ce soit pour un icon à produire rapidement, ou pour une maquette d'avant-vente sur le feu. Un immense open-space s'étalait sur 2 niveaux, réunissant toutes les compétences et tous les profils nécessaires aux différents projets. Cela permettait beaucoup d'interactions. J'ai pu nouer des liens d'amitiés forts durant cette période. J'ai aussi beaucoup appris à CapGemini notamment sur le plan du process. Au début, j'avoue que j'avais un peu de mal à travailler de façon structurée. Aujourd'hui j'ai conservé cette habitude de traçabilité dans la gestion d'un projet. Le métier premier de CapGemini est l'ingénierie, et j'avais le sentiment qu'en tant que créatif je pouvais être, en quelque sorte, une pièce rapportée. Je venais du monde des agences de communication, et la différence dans le mode opératoire m'a tout de suite frappé. Ce que j'ai retenu avant tout, c'est que les ingénieurs et différents intervenants prenaient tous part à la collaboration sans établir de hiérarchie. La parole de chacun était prise en considératio
5.0
Analista Financeiro Pleno | Blumenau, SC | 13 Jul 2013
Empresa dinamica que visa resultados
Responsável pela divisão de atividades e monitoramento de SLA, atuando como team líder do setor de contas a receber engagement Bunge. Acompanhamento eficiente nas áreas atendidas da empresa e ouvidoria ao cliente. Também é responsável pela resposta eficaz ás solicitações, problemas e necessidades especiais de clientes. Trabalhar em conjunto com a equipe e empresa, em busca da excelência no atendimento aos clientes. Experiência em trabalhar com indicadores chaves de performance. Conhecimento de avaliações de desempenho e desenvolvimento de pessoas. Buscando no cliente um feedback do trabalho prestado pelo BPO, relatando sugestões de melhorias, críticas e apontando questões envolvendo as operações de negócios, elevando para o cliente as devidas soluções cabíveis sobre seus questionamentos, proporcionando um maior conforto para o cliente sobre o serviço prestado. Constante busca de melhorias com finalidade em mais resultados com eficazes de recursos, cumprindo rigorosamente os prazos em entregas descritas em contrato. Monitorando o fluxo dos pagamentos de clientes, baixa e reembolso de saldos, analisando os pagamentos em duplicidade, indevidos e providenciar processo de reembolso aos clientes. Tratamento de duplicatas em Cartório / Serasa, monitorar e realizar manutenções e contabilizações nas contas dos clientes referente aos recebimentos de valores ocorridos. Avaliação de problemas de recebimentos de valores dos clientes e ações corretivas, levantamento de documentos pertinent
ProsRefeicao, unimed, odonto, PPR, fretado
ConsSalario

Questions And Answers about Capgemini

If you were to leave Capgemini, what would be the reason?
Asked 16 Mar 2017
Only salary increment issue
Answered 25 Aug 2021
I want this job
Answered 8 Aug 2019
What is interview process like at Capgemini?
Asked 17 Mar 2017
HR trouble a lot while offering they think as if they are CEO of the company worst hr exp or else interview process is good but don't feel like joining after HRs rude attitude.
Answered 9 Jun 2020
Face 2 Face with HR then with process manager or team lead is the joining process but worst is the IJP. They say WHOEVER IS WILLING TO LEARN AND UPGRADE CARRIER APPEAR IJP. When you do, they say YOU HAVE NOT WORKED IN THIS PROCESS SO I AM SORRY.. think of their level of stupidity
Answered 10 May 2019
What are the perks offered by Capgemini?
Asked 5 Apr 2017
Excellent work environment with full job security there is no job sress full and dress code also is perfect handling by the management and Hr activites are so good
Answered 30 Jun 2020
Timely R&R
Answered 16 Dec 2017
Why did you leave your job at Capgemini?
Asked 19 Mar 2017
Hydrerabad
Answered 3 Jul 2018
Kolkata any job for security.
Answered 10 May 2018
What is the company culture at Capgemini?
Asked 8 Mar 2017
Good working environment and friendly nature with employees
Answered 25 Oct 2017
The company culture is very good. Working hours is set as per industry standards. Good projects to be a part of.
Answered 31 Aug 2017