Working at DCB Bank: Company Overview and Reviews in India

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DCB Bank
189 reviews
DCB Bank, IN Ratings
Average rating of 189 reviews on Indeed
3.6Work-Life Balance
3.4Pay & Benefits
3.5Job Security & Advancement
Mumbai, IN
11 to 50

Popular jobs at DCB Bank in India

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Salary Satisfaction
Of the employees are satisfied about their pay, in India
Based on 299 reviews

DCB Bank Reviews

Popular JobsCustomer Service RepresentativeBranch ManagerRelationship ManagerExecutiveAssistant ManagerCommercial Sales ExecutiveDeputy ManagerTellerBranch HeadManagerSales ManagerAsset ManagerCollection AgentCustomer Care SpecialistOperations AssociateSenior ManagerTeam LeaderCollection ManagerCredit AnalystCredit ManagerHousing ManagerLead CashierLoan OfficerManagement TraineeOperations AdministratorOperations ManagerProduct ManagerRegional Sales ManagerRetail Sales AssociateSalesSenior Assistant ManagerSenior Operations ManagerTrading ManagerTraineeAERA HEAD - SMEAccountantAdministrative AssistantAssistantAssistant Vice PresidentBack Office ExecutiveBank OfficerBankingBanking AssociateBanking and financeBusiness AnalystBusiness Development ExecutiveBusiness ManagerCSECentre HeadChief Credit OfficerCluster HeadCluster ManagerCoachCollectionCommercial ManagerCoordinatorDCB BankExecutive SecretaryHead of FinanceHome ManagerHuman Resources InternIT AssistantLoan ManagerMarketing ManagerMonitorMortgage ManagerOfficer TraineeOfficer at Cochin BranchOperatorPortfolio ManagerProduct SpecialistProduct SupportRegional CoordinatorRetail Assistant ManagerSales CoordinatorSales LeaderSalespersonSenior Branch ManagerSenior Credit AnalystSenior Credit ManagerSenior Customer Service RepresentativeSenior Mortgage SpecialistSenior Portfolio ManagerSenior Relationship ManagerSenior Sales ExecutiveSenoir commercial Business ExecuitveSummer InternZonal Head South 1 currently working for DCB bank with combined experiencebanking and financecustmar care

Overall Reviews at DCB Bank

Senior Manager | Lower Parel, Mumbai, Maharashtra | 4 Mar 2013
Overall a Good Career involving lot of passion
I have contributed more than 24 years of my career path working for three different Commercial Banks. The first being a Public Sector Bank "Central Bank of India followed by two seperate Private sector Banks "ICICI Bank" and DCB Bank Ltd. During the tenor I have worked majorly in four/five sections namely- Trade Finance Operation, Retail Branch Banking Operations, Global Trade service Unit, Buisness Banking (Account Manager- Corporate Customer) and Business Banking (Relationship Manager -SME). I have learned that Banking is all about Impeccable Customer Service and art of Reltionship Management. Interacting with Co-worker should always be in a spirit of the teamwork. Hardest part of the Job was contineous manmoth efforts in delivering correctly each time and everytime in lieu of stiff competition and sometimes Organisations Internal Politics. But the most enjoyable moment would be seeing complete satifaction on your customer's face and when customer thanks you from the bottom of his heart for your efforts which most of the time get acknowledged. About DCB: I joined the bank for one profile and left with another profile so that was dissatifying. The role was Business Banking and connected sales. My role as Relationship Manager SME was to promote Working Captial Loans, Term Loans, Busniess Expansion Loans, Trade Credits etc. Due to some legacy issues the bank has very little risk appitite. Systems that are set are not very dynamic and are still person driven than systems driven
Proswhite collared good & polished job. interaction with many so learning multiplies.
Conslot of documentation, compliances. competition has become too stiff.
Product Manager | Mumbai, Maharashtra | 7 Feb 2017
Productive workplace with learning opportunities
I joined DCB Bank as a complete fresher, straight after my graduation, and I have continued to work with the Bank for more than 5 years since then. DCB Bank as an organisation, i feel, provides one with a great deal of learning opportunities. If one is keen on learning & developing ones-self in cross-functional roles, DCB Bank is the place that gives you that freedom. Besides just usual work, there are a lot of recreational activities that the Bank organizes, like sports events, quarterly, hal-yearly & annual award ceremonies etc which gives the employees an opportunity to participate and enjoy the fun@work. The hardest part of the job, which I feel, is that there is a bit of bureaucracy which,in the long run, limits the sense of innovation of a person who would actually want to create a difference in the existing work culture. The most enjoyable part of the job is that it helped me hone my existing skills and sharpen them over the years, which today makes me confident to take up any role and deliver the requirements of the role, with full confidence, sincerity & dedication.
ProsOpportunity to take up cross-functional roles
ConsLack of quantitative acknowledgement for achievements
Mortgage Manager | Mumbai, Maharashtra | 19 Mar 2017
Monotonous and unplanned management
The company provides decent leverage for freshers. However, their management style is completely unplanned and unprofessional. Their clientele is also below decent standards especially in the area which i work. Work life balance is also poor as we have to work on Satudays and Sundays especially in the second half of the month. Compensation for conveyance is also reimbursed based on the business you bring in. If you are unable to deliver the committed ouptut, your conveyance allowance is rejected.Moreover, the TAT for sanction is way more than that for disbursal, which is completely reverse of what the consumers demand. Hence, there are customer issues regularly. Also, there is no proper training for Management Trainees and hence, you face the music from your supervisors. Overall, the experience is that you learn the hard way here and the organisation is completely unprofessional. The only positive is that the learning potential is good as we have to be present for each and every aspect of loan processing. Thats the only positive here.
ProsLearning curve and exposure
ConsUnplanned management and nil work-life balance and planning
Deputy Manager | Mumbai, Maharashtra | 13 Dec 2014
• Monitor and resolve PAN INDIA customer complaints received from Banking Ombudsman, Nodal Officer of the Bank, Client Service Teams, and Phone-banking etc on a daily basis. • Liaising with Relationship Managers and various departments to resolve the complaints within the specified turnaround time. Coordinate with various other support sections to minimize customer complaints and ensure maximum customer satisfaction. • Scrutinizing the documents of Account opening forms and getting the same processed. • Building robust processes, to identify and remove gaps, and structure and implement service improvements for enhanced service delivery by regional and centralized teams. • Preparing weekly and monthly reports. Attending weekly and monthly dashboard meetings. Review and analyze data for understanding various patterns and deficiencies and formulate action plan to achieve business objectives within timelines
Collection Agent | Mumbai, Maharashtra | 15 May 2013
collecton of personal loan, home loan
 Handle multiple product like Home Loan,Personal Loan,Credit Card,Auto Loan.  To manage the Bucket 3(DPD 90) to NCL portfolio & deliver on the collection target.  To manage collection executive team (In-House) & Agencies  To achieve flow tagets which is set by the seniour management  To prepare the collcetion plan & stratagy to achive high Efficiency  Religiously maintained cash & receipt tracks . regular audit & checks , cash depostion maintained without flaws in tracking.  Timely agency billing , surprise audit of agencies and process control.  To prepare Mis for target,Portfolio review,feedback,system trails,settlement in process.  To track on high value/Difficult customer cases by personal visit & review.  Selection , hiring , training and retention of dedicated team / agency to handle various bucket / product , adherence to agency managemant policy
Operations Associate | Delhi, Delhi | 3 May 2019
Politics and and buttering required to bosses and super bosses
For beginners its gud learning environment but if you looking growth in carrer while working at dcb bank than dont expect it at all ... will required buttering nature . Not at all supportive environment . Once you blamed by any1 you will always blamed for everything .it does not matter how hard working you are there . They will not approve your work . How much buttering you can do it matters .. they will suck you for some amount that they crediting in your account .higher management and HR's no one is supportive and on lower level there politics exist in just 1 year you will try to escape from them or else u retain their than its you badluck ..u will remain on same profile all the tym on same pacakge ... appraisals are for butterers only
ProsNo pros
ConsYou work their its big cons
Customer Service Representative | Goa | 19 Feb 2013
supportive corporate office,prompt services.
typical day at work would be meeting the daily sales targets ,writing the DSR,Servicing the customers with their queries. I learned of how to motivate oneself,and to respect and help each other in their difficulties at work, Co-workers were co-operative ,understanding and motivators. Management was good but the things were not at place as there was luck of co-ordinating between staff for the replacements on leaves. The hardest part of the job was there was no brand visibility and the locality was not aware about the bank and its services. The most enjoyable part was that there was no room to feel for competitors as each one would do their respective job.
Prosbenefits for travelling, easy re-imburstments
Conssalary not timely paid as it was out sourced.
Customer Service Representative | Maharashtra | 5 Oct 2017
marketing excutive at development credit bank
working at dcb was also a great experience, our daily routine was door to door service representing the bank facilities attract more customers. we learned there to get into the marketing condition,how to talk to the different customers, a very good market exprience. management was there with us to help us where we make mistakes, solving our doubts, for a good team work and very succesfull results. at a very little age and for a fresher was the best and the hardest part of job, enjoyable part of the job was we were learning marketing skills, how to grow in the market,
IT Assistant | Mumbai, Maharashtra | 14 Mar 2017
Was a good experience of working with pvt. sector bank
Had a good mix of work culture being at data Centre managing the vendors & mission critical applications and later being at the main IT Office and managing a critical bank application like internet bank provided for a great exposure of working in a private sector bank. The support from peers & higher management was very supportive.
ProsBeing a small bank had a good exposure to a no. of banking applications
ConsThe volumes of the bank were not considreable to make a difference in the banking industry
Bank Officer | Malad, Mumbai, Maharashtra | 10 Jan 2017
fun work place
veryday was something new..I learned good ethics and morals from my seniors the management was very good..The was well behaved and up to the mark The co-workers were very friendly and used to look after us as a family The hardest part of the job was that u had to continuously use those head phones n that used to be hectic at the end of the day The most enjoyable part was that there used to be events every week and that was our one thing to know our co-workers and get along with them
ProsFree coffee
Consno holidays on weekends
Senior Credit Analyst | Kampala | 6 Jul 2015
Fun, and productive place to work
A typical day started by following up with scheduled events or appointments with clients. This would be followed by routine check to ensure that is as per plan. People management especially in an industry that is unfamiliar to my career. The hardest part of the job was championing change within old staff for the benefit of the business owners and clients. The most enjoyable part of the job was dealing with young customers or people with disabilities.
ProsFree lunch and 1 day off during the week
Conslong daily work schedules

Questions And Answers about DCB Bank

If you were to leave DCB Bank, what would be the reason?
Asked 10 Feb 2018
Not a good place for work.
Answered 19 Aug 2021
Family business
Answered 9 Apr 2020
How should you prepare for an interview at DCB Bank?
Asked 24 Feb 2017
Read history of DCB bank
Answered 22 Oct 2018
Should be in a good manner for every thing likes. Well dress Good Communication skill Good knowledge about your work
Answered 27 Dec 2017
How are the working hours at DCB Bank?
Asked 10 Apr 2017
9 hours. standard
Answered 15 Aug 2017
Long working hours at month ends times other wise normal.
Answered 5 Jun 2017
What questions did they ask during your interview at DCB Bank?
Asked 10 Mar 2017
Call me on that for same
Answered 28 May 2017
Experiance Expected Salalery
Answered 7 May 2017
Does DCB Bank require background check? What kind of background check does DCB Bank do and how long does DCB Bank take to complete a background check?
Asked 24 Feb 2017
Yes and it will take a week or within that.
Answered 19 Sept 2018
Fit & Proper, Code of conduct. Time taken 1 week
Answered 6 Nov 2017