Typical Day at work
• Interact with the technical and testing teams to ensure that the requirements are clear.
• Ensure issues are identified, tracked, reported on and resolved in a timely manner.
• To work with client personnel to identify required changes precisely and logically
• Effectively manage releases, ensuring compliance with software release
• To assist in enforcement of project deadlines and schedules.
• Manage resources in accordance with project schedule.
• Understand the Business Requirements with respect to Financial & Accounting concepts and methodologies, Balance sheet, cash flow statements, P&L statement, Profitability Ratios, liquidity Ratios and others
• Monitor project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
• To work in close association with the Service Management leads and account Problem Managers to identify, track and report on opportunities for Incident Reduction, Problem Prevention and driving improvements to FCR with the ultimate goal of Improved Client Experience and Service Excellence
• To prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Analyze the CSC Customer Satisfaction Survey Results to determine the impact of the Key stakeholders on the company and provide solutions to get rid of the pain points
• To work on a project named Service Enhancement Plan where various data sources were analyzed in order to build S
Productive and awesome workplace with good growth opportunities
CSC has given me all what I could expect from any of my dream companies. Despite of being from electrical branch, I got all help and support from my mentors to be able to handle such a high reputation job at the beginning of my career.
An excellent work culture, with decent colleagues has helped me a lot in achieving what I did in past 3 yrs (passed away like 3 days). Rated 1 (top rating) every year, recognized and awarded for my performance by CSC global management. Have constantly received client's appreciations as well. Got to interact with the top management folks in client environment be it Finance Lead, Commercial Manager, Account General Manager, Chief Technology officer etc.
Having a skill set of being a good people manager got to manage/support a team of 12 Solution Managers, responsible for their quality check, mentor-ship, problem solving etc.
I have learnt a great deal from CSC be it in terms of professional life or knowledge pertaining to the work I do, basically IT infra related , Client handling, Customer relationship management, People management, CR solutioning, Techno-commercial knowledge etc.
Learn and grow is what CSC believe in. Apart from just work, you have a lot to explore in terms of extra curricular activities.
ProsGood work life, cab facilities, great place to grow and learn.
Perfect balance between work and other activities including a fest, games etc.
My day usually started at around 1 PM in the afternoon (as I was aligned to a French client). I had meetings every alternate day shortly after I reached. The meeting included people from various verticals within our project and it gave an overview of our progress towards an issue or the project deadlines. I was responsible for the maintenance application infrastructure which had business critical applications being used by key end users. There I learnt a lot about the server side operations and how applications run. The hardest part of my job was the resolution of critical issues, the normal resolution time for such issues being about 20 minutes. So this was quite challenging. The most enjoyable part of the job was that I got to interact with people from various countries who were supporting the same account. Thought the job was challenging, but because of nice co-workers and the organisational structure, it was a good learning curve for me.
ProsBeing exposed to multi-national culture within the same team, responsible for critical issues, good visibility in the project, enhancement in technical expertise.
I worked in DXC for 2 years and those 2 years were a great learning opportunity.
My typical day-in and day-out used to be offering 24X7 production support (back-end data). My role was to coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes.
My take away from this job was analytical thinking, ability to prioritise the tasks, handling people and pressurised situations and time management.
The most enjoyable part of the job is coordinating with different business teams and IT groups and the hardest would be having to do over time when the incidents are many and work on holidays/weekends as the support will be 24X7.
Overall, The job is definitely more interesting, as one will get to learn about the applications, networks and servers.
• Having 4+years of experience in the Information Technology, which includes 3+years of experience in Informatica and in development of Web-based solu
• Having 4+years of experience in the Information Technology, which includes 3+years of experience in Informatica and in development of Web-based solutions & Application development.
• Good exposure to ETL tools like Informatica 8.6.1/8.1.
• Hands on experience with Data Extraction, Transformation and Data Loading in Data Warehouse environment.
• Extensively worked on Informatica Tools-Source analyzer, Warehouse designer,
Mapping designer, Transformation developer and Mapplet designer
• Data is extracted and transformed using Informatica predefined transformations like source Qualifier, Aggregators, lookup, Filter, Joiner, Update strategy and sequence generator etc
• Logical, Analytical and good interpersonal skills, Commitment to perform quality work, and an Excellent Team player.
The work culture in DXC is inspiring. The policy makers have put up a lot of effort to put forth an employee centric policy. The company provides all facilities that an employee would require at a workplace. It allows indoor activities like table tennis, townhalls, billiards, carrom, etc but do not boast upon outdoor activities, which essentially means minimal to less fun at workplace - strictly business.
Medical facilities are good and easily available.
It is a good place to gain experience however, there are no paid training sessions. Only classroom and online trainings are available.
Management is co-operative and friendly, biased at times.
The appraisal policy of the company is heart breaking. There is no process for classification of talent and hard work, at the end of the day, it is what matters for any employee.
One good thing about the company is that it allows employees to avail leaves at their discretion.
I worked with DXC (Primarily known as CSC) for around 3 years.
An excellent place to work with ! I learned and groomed a lot while working with the Core Networks team of CSC known as CGEN and the main quality of this team was, that they were approached only for any kind of Priority Escalation Issues in Networks. A team of 35 engineers across globe was responsible to keep the Backbone of CSC Networks Running Smoothly. And I was blessed to be a part of that team !
Excellent work culture. Excellent People and colleagues including team members and Managers.
Hardest part was like we were always sitting on the edge of getting any priority issue at anytime of the day being CSC working in almost all time zones and almost every part of the globe.
And this was also the enjoyable part of my job that we never failed to resolve any issue !
ProsExcellent and very friendly work culture, Work From Home Freedom
Mphasis is a Bangalore based IT services company majority owned by Hewlett-Packard. The company provides infrastructure technology and applications outsourcing services, as well as architecture, application development and integration, and application management services. It serves financial services, telecom, logistics, and technology industries. MphasiS is ranked #7 in India IT companies and overall #165 by Fortune India 500 in 2011[2] with more than 40,000 employees [3] as of 2012. In February 2014 the Mphasis company changed its logo and the Brand Name as Mphasis Unleash the Next as it seeks to boost business other than from parent Hewlett-Packard, currently its largest client. The 5th Feb 2014's announcement "in no way changes the shareholding of HP which is 60.5%, it is about Mphasis being more relevant to customers , including HP," Ayyar told reporters in Bangalore.
I have been working at DXC Technology full-time (More than 10 years)
Pros
Healthy team environment, leaders are approachable, flexible work culture, encouragement to new ideas, as they are new in the market, lot of things are in transition mode..
Cons
Too much focus on costs, no clear HR policy, no attention is given to employees, no increments, no promotions, everything requires CEO approval.. very short term vision of leadership. Focus on current quarter always.. no long term vision
Advice to Management
Give importance to career of employees
ProsHealthy team environment, leaders are approachable, flexible work culture, encouragement to new ideas, as they are new in the market.
ConsToo much focus on costs, no clear HR policy, no attention is given to employees, no increments, no promotions, everything requires CEO approval.. very short term vision of leadership.
Nice and healthy work enviroment. As my stint with CSC has run past six complete months I see this accomplishment induction as a much needed note to my learning and achievements in Monitoring process and to epitomize my journey here so far. As a new kid in CSC I was subject to a complex process which was dependent on the resource. My first hand experience would not be known around anymore.
Training - We were tended to an Induction and Process training which marked the gentle start to ever exasperating periods at it. Communication training, which followed was a good brush up with our second language English. New Employee Celebration was a good way of getting acquainted with all the vertical heads of the various departments and certification part was a cake walk thereafter.
I'm not a full-employee but am a contractor, and, when I was hired on with many others, the department I was in was going through a major shift as they had just been bought from Conduent and became DXC Technology (now Veritas Capital come the end of the year apparently). At first, the department was hectic and had trouble prioritizing training the new employees over doing their work, so most us spent a good 60% of our time for our first two months getting paid to just twiddle our thumbs at sit at our desks. Come the three month mark, and that's when many of us began getting work, but this is where the problems started seeping out as well. At the beginning of the month, the department supervisor brought every contractor into the department and went on a spiel that was interpreted by most of us to have been a promise of employment come the end of our contracts. Upon follow-up, that information fell through. In fact, out of all of the contractors (eight in total) that got hired alongside me, only two got hired on permanently, and, of those two, only one puts out work that is far superior to all of us other contractors; the other one puts out similar work to the rest of us (which is hard work from us all), but she clearly had more opportunities presented to her by having simply had the luck of sharing an office with two of the leads of on of the department teams, of which they were going to be shorthanded in the coming months. The rest of us have either had our work throttled ent
ProsFlexible work hours, limitless vacation (unpaid), holidays off (unpaid)
ConsExtreme lack of communication, lack of performance feedback, favoritism, lack of follow-through
Bad pay for very stressful and demanding work, PTO is questioned on every request. Do not recommend.
The biggest positive to working here is the fully remote work. However, it's a trap, as the actual work culture is extremely stressful and not worth the compensation.
Another positive is that for an IT organization, things are relatively well structured from a support standpoint, but there are still gaps in the armor where the process breaks down. Suggestions about even the most basic improvements go ignored.
Now for the downsides, and it's a doozy:
Every single PTO request will be met with an interrogation asking you to justify it, sometimes being accompanied by threats of unpaid time off.
Management has zero communication with the workforce, you only know anything about how you're doing if you are doing poorly. Zero positive reinforcement.
Expectations are incredibly high for an IT support position, and they continue to raise them, without raising compensation.
Compensation might as well be minimum wage. You will barely scrape by on the pay they offer, but they will dangle overtime in front of you as a promise for more pay, but nobody should have to work more than 40 hours a week to sustain themselves. Even 40 is an antiquated expectation these days.
The benefits are also bare minimum, you will be paying out of your own pocket for benefits, cutting into an already paltry salary that is barely sustainable with 2022 inflation prices.
The actual people that work here are mostly good people, but there are bad apples in the bunch that have seniority and are also delusio
ProsFully Remote, Independent work
ConsScam PTO, PTO interrogations, stressful work environment, bad pay, favoritism, no positive reinforcement from management, incredibly high performance expectations, overtime normalized and expected.
1.0
Desktop Support Technician | West, TX | 31 Aug 2019
Mis-managed, understaffed, insecure workplace
After working 50-60hr weeks for 2 years for this company with no vacation, I was greeted with a surprise visit from my supervisor with "administrative leave" paperwork before being let go along with a few other people supposedly because the client they had a contract with had the power to fire people in our company whenever they felt like it. I lost a week's worth of sick time and had to pay for health care for 2 weeks before even getting my last pay check as they pretended I might actually keep the position. Before being advised I was let go, I was interrogated by some French Canadian upper management guy as if I was personally to blame for the mass layoff they were facing. There was no warning to this layoff even though management knew about the possibility MONTHS IN ADVANCE! If you're interested in working in I.T., DO NOT START HERE! DXC will leave a bad taste in your mouth for years to come.
The worst part about this company is having 12 different people calling you, emailing, texting you, messaging you with demands about progress, inventory status, ticket status, etc, etc with no one manager taking responsibility for assisting you in doing the job of 5 people. In fact even though I was assigned a manager at first, I was assigned 6 different managers within just a few months and at some points I had no manager at all.
The pay was abysmal at best for the amount of work they expect you to do, and they lend no human resource assistance in keeping up with their hundreds o
Prosovertime always available
Conslow pay, no vacation, being the only company employee on site to support 1000 people, being the only technician within 100 miles, 12 people all trying to be your manager, no vacation
A good place to gain experience, it may not be a big name, but it is a global player. Consider it a place to gain specific experience - don't expect support, don't expect development and don't expect longevity,
The global mission is basically the old "shareholder value is all" sweat and dump game.
The merger of CSC, UXC, Fruition, and HPES is still more in name than fact and the complete lack of integration of companies, systems or processes has made a jumbled mess to navigate or be productive within.
There are some really good staff with great skills in this company ... a few teams have a great bond and are more family than colleagues. However, mostly it seems that staff are either trapped or lured in by obfuscation, omission and outright lies.
Likewise, some really good local managers exist, but they are effectively drowned out by the global executive attitude towards staff and the drive for ever increasing and unrealistic metrics.
There is a nervous and toxic culture based on a mix of police state policies, cuts in benefits, no pay raises (they were disconnected from the annual appraisal system and if given - have rarely provided any increases [under 4%] over the last five years) and on top of all of that, there is the continuous threat of restructuring, divestitures and redundancies which means most staff spend far more time waiting or volunteering for the axe to fall upon their necks. Why would anyone try to be creative or offer any supplementary e
ProsInteresting projects, Good colleagues, If willing - you can volunteer for global domain initiatives, Good networking opportunities
ConsArchaic and restrictive policies, No recognition of loyalty, Low market rates, Staff seen as disposable commodities, Continuous restructures and redundancies
2.0
Administrador/a de sistemas | España | 24 Sept 2022
Pasa de largo
Sueldo por debajo de lo que se esta pagando en muchas empresas del sector.
Falso teletrabajo que te pagas tu desde el primer día de pandemia.
Según ellos, lo que ellos hacen es trabajo flexible no teletrabajo y por lo tanto no tienen que pagarnos nada (que graciosos son!)
Tienes que estar continuamente pendiente del calendario porque están todo el día tocándolo y cuando te quieres dar cuenta te han quitado días que tenias ya concedidos de fiesta porque si, sin necesidad del servicio y sin avisarte y ademas te dicen que nunca lo has pedido.
Festivos, fines de semana y noches por la cara. Excepto personas que están fijos de noches y ellos si las cobran, pero tu no.
Subida de sueldo inexistente, absorción de la antigüedad, trabajas 10 días seguidos y solo si se supera el mínimo por servicio te puedes quitar algún día, sino, la rotación es 10 días seguidos siempre y los haces todos del tirón.
Peor sueldo (dejando de lado la antigüedad) Y MENOS VACACIONES que una persona mas antigua y menos sueldo que una persona que entra ahora. Si, si, lo que lees.
Trato humano casi nulo y la gente les importa 0
Dicen que no va a haber subidas de ningún tipo salvo las que por obligación legal tengan que hacer por la situación económica actual. Y que diferencia hay con lo que había hasta ahora? a alguien le han subido un solo euro desde que entro?
Claro, pobrecitos, con lo que se han ahorrado desde marzo del 2020 en transportes, suministros y personal del edificio, no les llega para igualarte
Aplikowałam na stanowisko Junior HR & Payroll Administration Specialist with Italian. Proces rekrutacji trwał w nieskończoność. Najpierw prawie godzinna rozmowa telefoniczna, podczas której rekruterka zadała mi mnóstwo pytań i sprawdziła mój poziom znajomości języka angielskiego. Potem przez jakiś miesiąc zero odpowiedzi, nawet już zapomniałam, że brałam udział w rekrutacji. Pewnego dnia zadzwonił telefon i pewien pan zaprosił mnie na rozmowę kwalifikacyjną w siedzibie firmy. Poszłam, straciłam kolejną godzinę na rozmowę z dwoma rodowitymi Włochami. Obiecano mi dać odpowiedź w ciągu dwóch tygodni. Po mniej więcej 3 tygodniach otrzymałam automatyczną odpowiedź, że niestety nie zakwalifikowałam się. Już pogodziłam się z decyzją rekruterów. Po upływie kolejnych kilku tygodni znowu niespodziewanie zadzwonił telefon. Była to ta sama pani rekruterka, z którą odbyłam rozmowę po włosku w siedzibie firmy. Zapytała, czy dalej jestem zainteresowana tą pracą, jaki jest mój okres wypowiedzenia i jakie są moje oczekiwania finansowe. Kiedy odpowiedziałam na to ostatnie pytanie, rekruterka zaczęła pytać, czy możemy jeszcze negocjować w tej sprawie (a wcale nie były wygórowane). Potem zapytałam, dlaczego dostałam od nich maila z odmowną odpowiedzią jakiś czas temu. Rekruterka bardzo się zdziwiła i obiecała to zweryfikować i dać mi znać. Do tej pory nikt nie oddzwonił, a minął już ponad miesiąc. Najśmieszniejsze jest to, że ta sama oferta pracy jest dostępna od kilku miesięcy. Ta firma jest po
Horrific management, Unfair wages and just overall a toxic atmosphere.
I worked for the company under contractors, and directly for them for multiple years. I can say that neither experience was pleasant. The teams are typically understaffed, and only certain employees are expected to actually work. Some teams spend entire shifts watching movies while the other is working. If one team has no work they are not expected to help the other team even though both teams are cross trained. No management on site whatsoever. There was no lead. So it was a free-for-all, and if you have a good work ethic you will be the only one working while others lazily get paid to do nothing. If you try to bring it up to management on day-shift nothing will be done at all. It was one of the truly most toxic work environments i've ever worked in. They hire new employees at higher wages than existing employees to draw new hires in. However, most new hires wont stay because even they see how unfair/toxic the work environment is. You're also typically told you will be starting days on site support, or generally not told what you will be doing at all. Then once you arrive it's completely different than what they explained, if they took the time at all in the interview. If you're lucky you'll get a trainer who cares to train you, or one that isn't burnt out from the job. All-in-all, it's easy to get hired on, hard to get fired unless you really really mess up and just an extremely toxic environment. If you have a good hard work ethic this is NOT the company for you. You will
Polecam firmę, jeśli:
-chcesz pracować w totalnym bałaganie i chaosie, ponieważ ten mutant powstał z połączenia CSC i częsci HPE i próbuje udawać jedną firmę pod szyldem DXC, podczas gdy wewnątrz wszystko jest podzielone na dwie firmy, jesteśmy MY (stare HPE) i ONI (CSC), brak współpracy między dwiema firmami oraz wspólnych systemów, nic się nie trzyma kupy,
- chcesz pracować w Poniedziałek Wielkanocny, ponieważ kalendarz ustalony w USA ma generalnie w d..e, że prawie cała Europa ma wtedy najważniejsze święto kościelne, więc ustalili sobie wtedy zamknięcie roku fiskalnego.
- chcesz pracować dla managera, który twoimi rękami chce awansować na wyższy szczebel,a ty mooooże zostaniesz poklepany po plecach w nagrodę, małe szanse awansu, głownie managerowie, jak już ktoś wskoczy na managera i nawet jest kiepski i ludzie się na niego skarżą to i tak pozostanie na tym stanowisku a nawet awansuje
- chcesz pracować w firmie-krzak- nędzne popłuczyny po HP(E)
- chcesz dostać na dzień dobry pusty komputer, który masz sam sobie skonfigurowac a potem prosić się od hindusa do hindusa (dział IT) , żeby pomógł ci w dostepach/instalacjach aplikacji i najważniejszych narzędzi niezbędnych w pracy, bo dostępne manuale są nieaktualne,a proces proszenia się o te dostepy zmienia się co trochę tak, że nawet współpracownicy nie nadążają, więc nie są w stanie pomóc nowemu pracownikowi, trwa to tygodniami a nawet miesiącami, a robota ma być zrobiona,mimo braku narzędzi...
-zalety to multisport,
Prosmultisport, szeroka opieka medyczna, praca z domu
Consnowy pracownik na wejściu dostaje pusty komputer do samodzielnej konfiguracji, o dostępy do narzędzi/aplikacji musi prosic sam wg niaktualnych manuali, USA dyktuje kalendarz pracy ignorując lokalne święta, czasami trzeba pracować do późnego wieczora, mierne narzędzia pracy, mało szkoleń z excela, kadra zarządzająca to d..y wołowe
This place is decent if you have a good manager, luckily I do, however the department is becoming more pressured and stressful every day.
Training is lacking though, even for apprentices, there simply aren't enough staff to train new people after multiple rounds of redundancies, this in turn has impacted morale. The staff that have been there for years don't have anything good to say about the company. This can give you a jaded view of the company if you take them at face value.
The people generally are okay but there seems to be a massive disconnect between senior management and the 'workforce on the ground'. They've made loads of staff redundant and brought lots of apprentices/contractors in with hardly any fully trained permanent staff to train them - then expect results, apprentices are even training contractors, that's how little staff they have left that are fully trained. Personally I haven't had much training, you basically have to wing it and hope for the best.
The working environment is very stressful and all management care about is tickets, tickets, tickets. The supervisors are generally very understanding though, it's the higher ups that are the issue, but they put pressure on the supervisors to reduce the ticket queue, so inevitably to people at the very bottom of the food chain including apprentices end up pressured, too much in my opinion.
It's like they don't understand that an apprentice is there to learn and not to be a ticket solving robot, if
I did appreciate the flex hours that we were allowed to have so we could work our hours instead of having to use vacation or sick time.
Other than that, the company was extremely disorganized. Very little training, and there was no dedicated trainer, so everyone had a different way to process things. In addition, the written directions to process things were extremely vague (leading to a lot of different interpretations), or having directions changing as much as several times in a day.
No raises or COLA given in over five years.
I started out as a temp with this company - the temp agency sent me for an interview, and I was hired. I applied for a position in my department when it was posted about a year later but didn't get it, even though the boss said she was happy with my work. About 4 months later, another position in the department became open, and I applied for it. I finally got a permanent position with the company, But the crazy thing was the boss said she didn't realize I had all the related experience and related education. I was going to flip - it was evident she never looked at my resume the first two times it was presented to her.
In addition, if there are any work concerns or issues, there company is reactive rather than proactive, and really won't take any action to correct things if they could get away with it. And if anything facility-wise breaks (sink, microwave), it is months before it is corrected.
The company also doesn't invest a lot in
Questions And Answers about DXC Technology
How are the working hours at DXC Technology?
Asked 11 Apr 2017
It depends on the work
Answered 3 Feb 2019
Working hours are depending the projects
In some projects have 8 + 1 hours
In some projects have 9 + 1 or 2 hours because of before cut off files and TAT files
For extra working hours they will provide the OT
Atmospheres, pantry and cafeteria are very very good
They are providing 2 way can facility
Am searching job to join again in DXC.
Answered 21 Sept 2018
What should you wear to an interview at DXC Technology?
Asked 6 Jun 2017
Formal clothes
Answered 25 Nov 2022
You should wear formals.
Answered 21 Sept 2017
Does DXC Technology require background check? What kind of background check does DXC Technology do and how long does DXC Technology take to complete a background check?
Asked 1 May 2017
Yes. It takes about 15 to 20 days to complete background verification
Answered 29 Apr 2022
They do verify the educational background check? if yes how they will be react when that candidate put fake educational certificates.
Answered 2 Jun 2021
If you were to leave DXC Technology, what would be the reason?
Asked 1 Nov 2018
Role alignment is a one main reason, If you could see my next designation in the market that I am currently playing a Sr Product Manager role now
Answered 23 Mar 2020
Very very poor management and HR, Absolutely inept.
Answered 19 Oct 2019
What are the perks offered by DXC Technology?
Asked 15 Jun 2017
Dxc will not offer any perks even after 2 years of experience I got 1000 RS hike and 7500 as bonus but with a agreement to return once we leave company.
Working hours is 9+1 and lunch break is flexible but work is more pressure is more from a team also. Fully partiality
Answered 28 Oct 2019
No perks are offered apart from your salary. I worked with DXC, hyderabad and for 2.5 years there wasnt any hike!! Recently they have given less than 10% hike.
