Dell Technologies

Working at Dell Technologies: Company Overview and Reviews in India

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Dell Technologies
4.2
2817 reviews
Dell Technologies, IN Ratings
4.2
Average rating of 2817 reviews on Indeed
4.0Work-Life Balance
3.7Pay & Benefits
3.9Job Security & Advancement
3.8Management
4.1Culture
Headquarters
One Dell Way Round Rock, TX
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Computers and Electronics

Popular jobs at Dell Technologies in India

 Average SalarySalary Range
661 salaries reported
₹18,826
per month
₹9,400-₹30,000
1 salary reported
₹16,500
per month
₹8,200-₹25,000
142 salaries reported
₹19,310
per month
₹9,600-₹29,000
1 salary reported
₹18,000
per month
₹9,000-₹27,000
1 salary reported
₹2,95,000
per year
₹1,47,000-₹4,43,000
Salary Satisfaction
71%
Of the employees are satisfied about their pay, in India
Based on 904 reviews

Dell Technologies Reviews

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TechnologyDirector of StrategyEngineering LeadEngineering TechnicianEnterprise ArchitectField MarketerFinance InternFinancial ConsultantFinanzasFraud AnalystHardware TechnicianHelpdesk TechnicianHuman Resources GeneralistHuman Resources ManagerISRInformation Security AnalystInformation Technology InternInside Sales Account ExecutiveInstructional DesignerManufacturing SpecialistMerchandiserNetwork ConsultantNetwork ManagerNetwork TechnicianOperation AnalystOperations ConsultantOutside Sales RepresentativeProduct ConsultantProject EngineerRegional Account ManagerRegional ManagerReporting AnalystRevenue Cycle SpecialistSales AdvisorSales InternSalesForce AdministratorSenior Administrative AssistantSenior BuyerSenior Claims AnalystSenior Executive AssistantSenior Software Test EngineerSenior Team ManagerSenior Technical AssociateServer EngineerService ConsultantSoftware ConsultantSoftware Engineering ManagerSoftware Integration EngineerSolutions ManagerSoporte técnicoSubject Matter 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ArchitectSenior Business ConsultantSenior Claims AdjusterSenior Client SpecialistSenior Collection RepresentativeSenior Credit ControllerSenior Design EngineerSenior Director of MarketingSenior Field Service EngineerSenior IT SpecialistSenior Mechanical EngineerSenior Operation SpecialistSenior PartnerSenior Production SpecialistSenior Production TechnicianSenior ProgrammerSenior Quality AnalystSenior Quality Assurance AnalystSenior Retail Sales AssociateSenior Sales SpecialistSenior Sales Support RepresentativeSenior Service AssociateSenior Technical ConsultantSenior Technical SpecialistSenior Territory ManagerServerService Transition ManagerServiceNow DeveloperShipperSite LeadStaff EngineerStaff MemberSupplier ManagerSupport ManagerSupport Technique (H/F)Systems Test EngineerTableau DeveloperTechnical TrainerTechnicien de Maintenance en Informatique (H/F)TelemarketerTerritory SalesTransformation ManagerTécnico de SuporteTécnico/a en mantenimientoUser Interface DesignerVendor 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LeaderCeo/PresidentCertification ManagerCertified Pharmacy TechnicianChannelChannel PreSalesChargé de Clientèle (H/F)Chargée de clientèleCheckerChefChef de Produit (H/F)Chief ArchitectChief Financial OfficerClaims AdjustorClaims InvestigatorClaims ManagerClerical AssistantClient AdvocateClient CoordinatorClient ManagerClient RepresentativeClient Sr Tech SuportClient Tech Supt AssociateClinical Application AdvisorClinical TechnicianCo-opCoding ManagerCollections LeadComercial de ventasCommercial (H/F)Commercial Real Estate AgentCommercial Sédentaire (H/F)Communications AdvisorCommunications CoordinatorCommunications EngineerCommunications ManagerCommunications StrategistCompensation SpecialistCompliance AuditorComponent EngineerCompounderComptable (H/F)Computer ProgrammerConcierge (H/F)Configuration EngineerConseiller Clientèle (H/F)Construction ManagerConsultant (H/F)Consultant Werving & Selectie (m/v)Consultor Técnico de VendasConsultor de MarketingContact Center EngineerContent ProducerContent WriterContinuous Improvement ManagerContract ConsultantContract CoordinatorContract Project ManagerContract RecruiterContractsControl OfficerController (m/v)Controller (m/w/d)ConusCoordenador de ConteúdoCoordenador de ProcessosCoordinador/a de ingenieríaCorporate AccountantCorporate RecruiterCorporate StrategyCorporate Strategy ManagerCost AnalystCostumer ServivesCostumer data processor (outsourcing EULEN)Country ManagerCrane OperatorCredit & Collections Sr.RepresentativeCredit AdvisorCredit ControllerCredit and Collections and Business ContolsCredit and collectionCrisis ManaegmentCurrent LeaderCustomer AssistantCustomer CareCustomer ConsultantCustomer Relations RepresentativeCustomer Service Account RepresentativeCustomer Technical Training Sr ConsultingCustomer Voice Sr.repCyberSecurity StrategistDELLData CollectorData ProcessorData Representative for Athena HealthData Scientist (m/v)Data TechnicianData Warehouse ArchitectData scientistDefect ManagerDell - CSODell Certified Systems ExpertDell International ServicesDell Pro SupportDell ProSupportDemand Planning AnalystDemand and Supply AdvisorDemand and Supply PlanningDemand supplyDepartment AssistantDepartment SecretaryDesarrollador/a de softwareDesign DirectorDesign EngineerDesign ManagerDevOps ArchitectDid not work for DellDigital Project ManagerDirect Service ProviderDirector of AnalyticsDirector of ComplianceDirector of Financial Planning and AnalysisDirector of ManufacturingDirector of ProcurementDirector of Public RelationsDirector of RecruitingDirector/a de marketingDiretorDispute Resolutionist RepresentativeDistribution Training - South Of Latin AmericaDistributorDiversity and Inclusion ManagerDivision DirectorDivision LeaderDivision ManagerDock LeadDocuCare SpeialistDocumentation product leadDocumentum and Captiva Admin- Level-IIIDrafterEDP ASSISTENTELS repEMEA EEC Quality Leader and Delta SMEERP AdvisorETL LeadEbusiness AdvisorEditorEducation ConsultantEducatorEjecutiva Mantención 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CompanyFabrication ManagerFacilities LeadFacility CoordinatorFeature LeadFiel ServicesField Repair TechnicianField Sales RepresentativeFinance Project ManagerFinance TraineeFinancial AdministratorFinancial Planning and Analysis ManagerFinancial Process expertFinancial Systems AnalystFinancial Transaction ProcessFinancial Transaction Sr.RepFlagship AdvocateFloor SupervisorForecasting ManagerForensic InvestigatorFraud InvestigatorFreelance CopywriterFront Desk AgentFull Stack DeveloperFörsäljareGeneral WorkerGerente comercialGerente de LogísticaGerente de MarketingGerente de NegóciosGerente de ProdutoGerente de Supply ChainGerente de TecnologiaGerente de finanzasGerente de operacionesGerente de recursos humanosGestionnaire Appels D'offres (H/F)Gestionnaire de Parc Informatique (H/F)Global Program Manager1Global ProgramsGlobal Relationship Online Operation APJ LeadGlobal Solution Leader, Public Sector / HealthcareGlobal commodity managerGoodGood peopleGraduate Practitioner 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AnalystJunior Technical SupportJurist (m/v)Key Account ManagerKey account managerKiosk MemberLA Mexico Collection Project ManLAELEAD TECHINICANLORLabelerLaboratory AnalystLarge Opportunity RepresentativeLaw ClerkLeadLead CookLead PersonLead Product ManagerLead Project ManagerLead Server and Storage EngineerLead TrainingLead guitarist and lead vocalistLead position in chargeLeadmanLean Six Sigma SpecialistLearning and Development CoordinatorLeasing ManagerLegal CounselLegal ManagerLicensing ManagerLimpieza y mantenimiento/aLine CookLine SupervisorLinux EngineerLiquidity ManagerLoaderLogistaLogistics TechnicianLoss Prevention ManagerLoss Prevention OfficerLíder de EquipeLíder de ExpediçãoLíder/a de proyectosMDMONTATOR DE PLACASMachine Learning EngineerMailroom ClerkMaintenance AssociateMaintenance MechanicManagefrManagement TraineeManager (m/v)Managing ConsultantManaging DirectorMangementManufacturing AssociateManufacturing EngineerManufacturing ManagerManufacturing SupervisorManufatura e materiaisMarket ManagerMarket ResearcherMarketingMarketing RepresentativeMarketing SpecialistMarshalMaterial HandelerMaterial Planing AdvisorMaterials Management(派遣)Materials ManagerMechanical Project ManagerMechanical TechnicianMedewerker Klantenservice (m/v)MediatorMedical CollectorMedicare Billing and ReconciliationMentorMerchandise ManagerMesa de ayudaMesa de controlMiddleware AdminMiddleware SpecialistMitarbeiter Technischer Support (m/w/d)Mobile Phone TechnicianModeratorMonteur Câbleur (H/F)My ResumeMy Work ExperienceNDBM "Run the Business" Project implementationNON VOICE PROCESSNaNashville, TNNetwork Convergence AdviserNetwork Solutions StrategistNew Product Introduction ManagerNon VoiceNon Voice ProcessNon voiceNoneNorth America Deal DeskNot applicableNot givenNurseNutriologo/aOP DE PROD IOccupational Health NurseOffering ManagerOffice WorkerOficial De ManutençãoOnline AgentOp.ProduçãoOperador de Call CenterOperador de EmpilhadeiraOperador de LogísticaOperador de MáquinaOperador/a de plantaOperation AssociateOperation.Sr. RepOperational Manager (m/v)Operations CoordinatorOperations EngineerOperator (m/k)Optimization ManagerOracle ConsultantOracle DeveloperOracle SOA (BPEL/OSB) and Java developmentOrder Entry ClerkOrder Management AssociateOrder PickerOutbound->advanced resolution expertOutside SalesOutsourcing ManagerOverworked, Underpaid SlavePackage HandlerPackaging EngineerPallet Jack OperatorPartner Manager (m/v)Parts RunnerParty ChiefPathNet AdvisorPersonal Assistant (m/v)Personal Assistant to DirectorPharmacy ConsultantPharmacy Technician IIPhone RepresentativePhone/Chat/EMR supportPhysicianPilotPlant ControllerPlatform ManagerPortablesPortfolio ManagerPractice HeadPramoterPreferred Accounts Division (PAD)Pricing ManagerPrincipal ScientistPrincipal Software Engineering ManagerPrincipal Technical Program ManagerPrinterPrior Authorization SpecialistPro Support ELSPro supportProSupportProTech SupportProcess Expert –Process ImprovementProcess OperatorProcess TechnicianProducerProduct AnalystProduct Data TranslatorProduct Development EngineerProduct ManagerTProduct Service ManagerProduction SchedulerProdukcjaProfesseur (H/F)Professional Experience at DellProfessional Technical TroubleshootingProgram CoordinatorProgram DirectorProgramadorProje YöneticisiProject AdvisorProject AssociateProject DesignerProject EnginnerProject InternProject ManmagerProject PlannerProject SchedulerProject SpecialistProject SupportProject SuppportProject: OutcomesProjectcoördinator (m/v)PromodizerPromotorPromotor de VendasPromotor/aPromotor/a de tecnologiaPromotor/a de ventasProperty Management Team LeaderProposal ManagerProtection AgentPublic Relations Account ExecutivePublic Relations InternPurchasing SpecialistQC TechnicianQCIQualifieur /coachQuality AdvisorQuality Assurance AssistantQuality Assurance TechnicianQuality LeaderQuality SpecialistR&D EngineerRCT-AppealsRESOLUTION EXPERTRadiologistReceiving AssociateRecepcionistaRecovery SpecialistRecruiting SpecialistRefereeRegional Leader, Employer BrandingRegional Vice PresidentRegulatory AdvisorReliability ManagerRemarketing ManagerRemote Employee CorporateReporting AdvisorReprésentant des Ventes (H/F)Research ConsultantResearch ManagerResearcherResident DirectorResolation OfficerResolution Expert (REx)Responsabile ufficio gare e appaltiResponsable des Ventes (H/F)Responsable du Développement Commercial (H/F)Retail AnalystRetention SpecialistRisk AnalystRisk ManagerRound Rock Tx.Réception des Commandes (H/F)RéseautageSAMSAP (MM) SME for Army GFEBS - NGBSAP LeadSCTSASEM LeaderSEO SpecialistSFDC AdminSIEBEL ADMIN (SUPPORT)SMESME- DevTools Documentum SupportSRSR. ARSSDESachbearbeiter Verkauf (m/w/d)Safety ConsultantSafety SpecialistSafety TechnicianSales Advisor (m/w/d)Sales Assistant (H/F)Sales BackupSales Director (m/w/d)Sales Manager (m/v)Sales Representative (H/F)Sales and Service TechnicianSales exécutiveSalesforce DeveloperSalespersonSanderScientistSecretarySection HeadSecurity Systems EngineerSenior ASRSenior Account DirectorSenior Account SpecialistSenior AccountantSenior Accounting ClerkSenior Accounts Payable ClerkSenior Administrative CoordinatorSenior Administrative SpecialistSenior Analyst (m/w/d)Senior Application AnalystSenior Automation EngineerSenior AuxSenior Bid ManagerSenior Billing AnalystSenior Business AssociateSenior Business Development ConsultantSenior Business Development ManagerSenior Business Development SpecialistSenior Business Intelligence AnalystSenior Client Services AssociateSenior Collection AgentSenior Collection ManagerSenior Commodity ManagerSenior Communication SpecialistSenior Compliance AuditorSenior Compliance OfficerSenior Contract ConsultantSenior Corporate AccountantSenior Corporate RecruiterSenior Credit AnalystSenior Credit SpecialistSenior Customer AdvocateSenior Data ManagerSenior Data SpecialistSenior Desktop Support TechnicianSenior Digital MarketerSenior Director of EngineeringSenior DispatcherSenior Distribution ManagerSenior Document SpecialistSenior Education ConsultantSenior Education SpecialistSenior Electrical EngineerSenior Engagement ManagerSenior Finance AssociateSenior Financial ConsultantSenior Fraud AnalystSenior Human Resources ManagerSenior IT EngineerSenior Implementation SpecialistSenior Information Technology ManagerSenior Internal AuditorSenior Inventory AnalystSenior Java DeveloperSenior Key Account Manager (m/w/d)Senior Laboratory TechnicianSenior Leasing SpecialistSenior Maintenance PersonSenior Managing ConsultantSenior Managing DirectorSenior Manufacturing SpecialistSenior Manufacturing TechnicianSenior Market ManagerSenior Medical OfficerSenior Medical RepresentativeSenior Network AdministratorSenior Network SpecialistSenior Office AssistantSenior Operations AssistantSenior Operations AssociateSenior Patient Accounts RepresentativeSenior Payroll AnalystSenior Payroll SpecialistSenior Portfolio ManagerSenior Practice ManagerSenior Product AnalystSenior Product DesignerSenior Production AssistantSenior Production OperatorSenior Project AnalystSenior Project LeadSenior Proposal CoordinatorSenior Recruiting CoordinatorSenior Recruitment ResourcerSenior Reporting AnalystSenior SSenior SQL DeveloperSenior Sales AgentSenior Sales AnalystSenior Sales ConsultantSenior Sales DirectorSenior Sales LeadSenior Sales ProfessionalSenior Sales TrainerSenior Security ManagerSenior Security SpecialistSenior Service AdministratorSenior Software ArchitectSenior Solutions Product SpecialistSenior Special AgentSenior Staff EngineerSenior Staffing SpecialistSenior Storage AdministrorSenior Technical EngineerSenior Technical RecruiterSenior TechnologistSenior Technology ConsultantSenior Telecommunications SpecialistSenior Transport ExcecutiveSenior User Experience DesignerSenior Vice PresidentSenior Warehouse AssociateSenior Web DeveloperSenior Writer/EditorSenir collectionServente de ObrasService DispatcherService comptabilitéService delivery manager/aServicemanager (m/v)Servicios De Garantias DellShift in ChargeShippigShippingShipping SupervisorShop TechnicianSite DirectorSite Reliability EngineerSlitter OperatorSmall Business Go-To Market Email Vehicle LeadSnPSnr AdvisorSoc AnalystSocial Media ManagerSoft Skills TrainerSoftware AdvisorSoftware Development InternSoftware Engineer2Software RepSoftware TraineeSpecial Projects CoordinatorSpecialist (m/w/d)Specialist Customer EngineerSponsorship ManagerSr SMESr business consultantSr,Storage AdminSr. Admin/PMSr. Analyst, PurchasingSr. Associate:Customer satisfaction is my prioritySr. AssoicateSr. TSO in CTSSr.Data Entry and Cnv RepresentativeSr.PMSr.RepresentativeStaff 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Overall Reviews at Dell Technologies

5.0
Operations Associate | Hyderabad, Telangana | 19 Feb 2013
J.P. Morgan is a leader in asset management, investment banking, private banking. I am part of SAN Production team
 Expertise in creating RAID groups, Allocation/Re-claim of LUNs, LUN Management, Thin Provisioning, creating SNAP Shots, Clones, Mirror View, SAN Copy & Switch Zoning etc.,  Implementation and troubleshooting of EMC SRDF Sync/Async and TF replications.  Performing/assisting in DR drills on EMC arrays as per the business needs.  Providing the assistance in migration of servers and storage arrays.  Worked on Gate Keeper Remediation and SymACL’s project to facilitate the Customers to perform the DR activities independently for the servers located in APAC region.  SymACL configuration and troubleshooting on single and cluster nodes environment.  Planning and execution of maintenance activities like datacenter power downs, code upgrades on the SAN and Storage devices.  Handled end to end change management process upon hardware failures (Disruptive) on Storage arrays and SAN switches. - On storage arrays like FA/DA director replacements, DIMM, IO modules, power supply etc., and pulling the impacted host details, and notifying them. Scheduling the change window, Approvals and Vendor follow up ensuring for successful replacement and sending the post-validation for all the impacted customers. Similarly on SAN switches.  Troubleshooting path failure, HBA replacements, SCSI, Disk, Adapter errors and etc.,  Conducts the bottleneck evaluation to identify performance issues and provide architecture as well as performance recommendations to Host teams.  On Brocade and Cisco – Ali
5.0
Senior Associate Engineer | India | 11 Mar 2013
An Open door system and a friendly approach with productivity & growth
1.I start the day with my priorities in checking my Microsoft Outlook inbox for emergencies on any changes or updates on the days schedule for the Director and any other urgent matters that need to be actioned or conveyed to my Director before he starts his day. I work in line with my to-do list which is prioritised on a daily basis. Making the necessary changes where applicable to his calendar, ensuring all attendees are available for scheduled meetings, multi-tasking with necessary arrangements of meeting rooms/video conference/phone calls, collate decks and take print outs for meetings and distribute accordingly. Follow-up on pending matters to meet the required deadlines and follow-up on pending bills and approvals all according to the importance and urgency. At the same time, I multitask with shuffling around the mail room, filling, scanning, photocopying, answering phone calls, etc. 2. Dell had widened my horizon in many ways, getting involved with the Learning and Development Management was good experience, whilst, I attended a number of sessions in Lessons in Leadership by our Executives was inspiring. 3. My experience with the Dell Management has always been good. An example where all employees look forward to is that the management is sensitive to the employee’s issues and takes necessary action thus keeping their employees happy. 4. Co-workers have never been a challenge for me, mostly, I feel it’s due to my friendly and positive approach with situations. 5. The ha
Prosopen door policy, very friendly atmosphere, company transportation for employees, etc.
Consthere were no cons identified during my career with dell
4.0
System Engineer | Mumbai, Maharashtra | 2 May 2015
Working as a system engineer
• Support more than 350 end-users with computer, network systems and peripheral devices. • Coordinate with 12 PAN India - regional offices for IT related issues and providing the timely solution to the client. • Managing the Active Directory (Managing Users & Groups Accounts, Access delegation • Installing network & local printers, scanners, webcam, and relative drivers. • Configured & Diagnostic Dell all series laptop & desktop. • Installation, Configuration & troubleshooting of mailing client MS Outlook 2007 & 2010. • Attending daily Desktop calls including installation & configuration of client software. • Managing with network essentials like Switches Hubs, cables, connectors. • Handling & Managing IMAC and Asset register of all the Network device and system devices. • Configuring user emails on Handset (Android phones, Windows Phones & IPhone) as well on IPad & Dell Tablets. Taking backup from phone and restoring same as before. • Call coordination and keeping track on Firewall Access request and updating to the end user. • Modification of VLAN on Department wise. • Providing primary level phone support to users from Circle office and Zonal office. • Patch management and Updating patches in the Server. • Taking Daily weekly backup of running configuration of all Network devices. • Handling corporate user as well as HOD’s and MD • Rec
5.0
Accounts Receivable Clerk | Bengaluru, Karnataka | 3 Jul 2015
Day to Day activities
 Port Folio Management.  Validating Invoices, Setting up Customer and Vendor in System after verifying their credibility.  Order Creation/Order processing.  Coordinating with Sales team for timely processing of procurement request from customer.  Coordinating with Pricing, Credit and Legal team to manage customized Master Lease Agreements for customer as negotiated.  Conducting account setup calls with customers who are newly assigned to the region to set the right expectation regarding the procedure of Dell and to understand customer’s expectation.  Ensuring smooth operations by maintaining upward and lateral communications with concerned departments.  Maintaining accurate files with all information pertinent to the transaction.  Communicating process requirements and timely update to customers ,to resolve issues related to customer  Coordinating and following up with the pricing team, tax team and Credit team in having the invoices processed and paid.  Assist the customers in leasing and financing for their Orders from Dell.  Identifying the credit status of the customer and provide assistance in terms of financing.  Create appropriate agreements with the customer, as per their requirement for their purchase of Lease products.  Book and Process the order into production and make sure the delivery of the products to the customer.  Procurement of the Signed contracts and Documents from the customer o
4.0
Technical Support Specialist | Hyderabad, Telangana | 22 Aug 2013
Dell - Great place to work
Dell is a great place to work. I strongly believe Dell's culture and Value are the best. Dell believes in keeping the Internal(Employees) and external customers happy. The Rewards are not that great at Dell. I am a part of Technical support and a typical day at dell revolves around Calls. Most important point that any employee at dell believes in and ensures to translate on their call is "Customer is the King". Every decision that is taken is around this baseline. I started off as a Technical support associate and moved up to a Sales Auditor for the technical support. Work force(Co-workers) here simply awesome, always helpful and full of energy. The Crowd at Dell is lively!!! My Job is easy or difficult based on how i look at it, either as an issue(problem) or an opportunity to learn a new thing. At times meeting time lines gets difficult when too much adhoc work piles up, as key deliverable are high priority but the adhoc work that came up comes with an urgency too, but otherwise its simply a great learning role. Other than my key deliverable, there are many ad-hock activities that i take care of and initiatives i drive like, am part of the Community service group and i try to drive participation from the Tech support when it comes to serving the community that we are part of. We go to Orphanages, Old age homes, govt schools, NGO run shelters and schools to support them. We try to contribute financially or contribute food items , etc. We organize blood donation camps once ev
ProsNo dress code, Work from home option, Quarterly travel to other badge sites
ConsPaid cafeteria, No travel allowance, slow growth
4.0
Test Analyst | Hyderabad, Telangana | 3 Feb 2015
DOMS ( Dell Order Management) , Test lead and Oracle apps
• Understand and analyse Business, Functional, Technical and UI (User interface) requirements of the Projects/releases. • Provide estimates for the types of testing carried out. • Creates Test strategy and Test Approach document for releases, gets it reviewed by required stake holders and keeps updating these documents as and when the changes are required. • Work with Applications, Technical Architects, Business Analysts and other project stake holders to estimate, plan. Coordinating during with UAT ( User Acceptance test) • Review test deliverables, defects, test results created by team members. • Create reports (daily status reports and weekly reports) and create testing metrics as requested by senior management. • Manage Testers work (during test plan and test execution), ensure testing is completed on time, resolve conflicts arising between team members or with external team members, keep team members motivated. • Identify risks and provide mitigation plan. Escalate issue on timely manner to management. • Ensure testing team is following testing standards, guidelines and testing methodology as documented in Test approach. • Ensures Entry criteria are met before starting with testing. • Ensures Exit criteria is met and communicates the same to required stake holders, creates and sign off on test closure form and obtains the approval from the required project/ release stake holders. • Ensures deliverables are created as per quality Management practices followed
3.0
Technical Support | Bengaluru, Karnataka | 16 Aug 2013
good IT learning experience, fun, customer service skills
Provided telephone/email/chat, online, social media and remote diagnostic technical support ofdesktops, portables, peripherals (e.g. printers, projectors, etc.) and software custom or off the shelf software –industry or proprietary; answered questions about installation, operation, configuration, customization, and usage of assigned products; adhered to defined policies & procedures (e.g. verifies warranty entitlement,etc). Applied diagnostic techniques to identify problems, investigate causes and recommend solutions to correctfailures; documented problems in the support solution database for diagnostics and solution implementation; responded to customer technical problems/issues related to hardware, software and networking via e-mail/chat,online, social media and phone; assisted customers by diagnosing problems and providing resolutions for technical service or care issues. Used troubleshooting techniques and tools to identify products that are defective and follow guidelines inissuing service calls/contacts; advised/educated customers within procedural guidelines to ensure a complete solution to their technical or service questions. Identified, researched and provided input on unique or recurring customer problems; remained knowledgeable of Dell’s product line, current industry products and technologies; focused on delivering a positive customer experience according to Dell standards; monitored and tracked issues to ensure accurate resolution. Involved in revenue genera
Prosfree gym
Conslong travel
5.0
Senior Technical Support | Bengaluru, Karnataka | 13 Nov 2014
NA
Job Responsibilities • The scope of work comprises to add/delete/modify Users, groups and OU modifications in Microsoft Exchange console, managing Active Directory, managing Blackberry Exchange console server and Security Admin website. • Proactively analyze internal system outages and problems challenging customers, through monitoring ticket flow generated by the IT Helpdesk. • Perform extensive impact analysis on incidents reported to IT Helpdesk, while ensuring appropriate priorities are designated, and each record is assigned to the correct team. • Determining training needs of associates and conducting suitable training programs to enhance their operational efficiency leading to increased productivity • Engaged support teams, and 3rd party corporations regarding high severity issues to remediate issue in accordance with documented service level agreements (SLAs). • Track high priority service related incidents and ensure root cause analysis and fault resolution is coordinated and delivered to avoid recurrence of issues. • Reduce and mitigate system outages and expedited issue resolution for internal and customer problems. • Analysis and documentation of functional requirements for new development and enhancements. • Managing the Incident and Service Request raised in order to make sure all SLA’s are in Green. • Sole Responsible to schedule bridge calls in respect to any scheduled or unscheduled outage. • Technical skills in solving Desktop issues, Windows O
3.0
Configuration Manager | Noida, Uttar Pradesh | 30 Jul 2015
Productive and fun workplace
• Responsible for Software Update Management for Client’s infrastructure (desktops/servers). • Responsible for supporting, managing and maintaining the SCCM environment spread across different geography. • Checking databases for SCCM and making sure that they are responding to the toolset. • Patching the systems on a monthly basis through SCCM. • Software Distribution (Deploying software, scripts, batch files, etc.) through SCCM. • Procuring E-Inventory (H/W and SW) from Client machines and servers • Reporting on servers and clients through SCCM. • Installation, Setup and Discovering Clients and Site Assignment. • Client Push Installation. • Software Metering in Configuration Manager. • Backup and Recovery, Maintenance Tasks • Able to create SQL queries for reporting. • Can create Collection dynamic or static in nature. • Troubleshooting client connectivity and package installation issues by analyzing SCCM logs keeping Client healthy • Troubleshooting WMI issues. • Worked on 1E Shopping related task. • Troubleshooting client by help of various client management tools. • Write delivery templates, solution best practice guides, knowledge base documents and other technical materials to improve the design, delivery and management of the company’s solutions. • understanding of other core Microsoft technologies (AD, SQL Server) • Site to Site Communication issue. • Adhering Incident Mgmt. and Change Mgmt. as per ITIL regulated norms. • Creation of Monthly Repo
4.0
Software Engineer | Chennai, Tamil Nadu | 11 Jun 2014
chennai dell is not good for softwares
Dell International Services is the support and services division of Dell Inc., the large American computer hardware company, with operations in India (Bangalore, Noida, Hyderabad, Chandigarh), Europe (Bratislava, Bucharest, Dalian), Latin America (Panama City, Brazil, San Salvador), Africa (Morocco), and the Philippines, (Quezon City). our CEO is Michael Dell was born in 1965 in Houston, Texas, to a Jewish family whose surname reflects the translation into English of the original German/Yiddish Thal ("valley" or "dale [q.v.]"; modern common-noun spelling Tal) upon the family's immigration to the United States.[4] The son of Lorraine Charlotte (née Langfan), a stockbroker,[5] and Alexander Dell, an orthodontist, Michael Dell attended Herod Elementary School in Houston, Texas.[6] In a bid to enter business early, he applied to take a high school equivalency exam at age eight. In his early teens, he invested his earnings from part-time jobs in stocks and precious metals.[7] Dell purchased his first calculator at age seven and encountered an early teletype terminal in junior high. At age 15, after playing with computers at Radio Shack, he got his first computer, an Apple II, which he promptly disassembled to see how it worked.[8] Dell attended Memorial High School in Houston, selling subscriptions to the Houston Post in the summer. While making cold calls, he noted that the persons most likely to purchase subscriptions were those in the process of establishing permanent g
4.0
Senior Technical Support | Davidson County, TN | 4 Jan 2019
Fast paced environment with good pay and benifits, but expect to forget what your wife, kids, and house look like until you use PTO.
I'm going to give a long but fair review as I worked at Dell well over the average 18 month turn over period of most employees, and worked in several different departments during my time. First positives, Dell pays well above average for the position, title, and location you are in. Benefits are good, health insurance, 401k match, stock options ect. There are many ways to move up in the company structure if your a top 10% performer or meet one of the many "diversity" requirements. Management is always on hand to help, and if they are not, someone else will fill in the gap. Towards the end of my time with Dell they hired some really great ex military generals who stepped in and really improved the place. Its hard to tell if that is still going on now, but at the time the regional manager over the whole site would take 15 minutes out of his day for anyone in the company, from top to bottom, and hear your concerns no matter how big or small. Often times those concerns would actually get addressed if deemed significant. He even set aside 1 hour per month and TOOK FRONT LINE CALLS HIMSELF to see how the process worked and if anything needed improvement. He would even walk up to some random persons desk and take over the call right then and there so that the lower management couldn't set him up with just the really easy stuff, or control the calls. I can't say I've worked with any other company where that happened. Very impressive. You will make a lot of friends at Dell (bec
ProsGreat Benifits, Great (Overtime) Pay, Great Training, Great Resources, Great Leadership, Great Resume Builder
ConsToo Much Overtime, Expect to Live at the Office, Absloutly No Work Life Balance, No Time to Use the Benifits, Constant Shake Ups, Layoffs, Cut Throat Environment
3.0
Admin | Toronto, ON | 11 Jan 2014
Productive and result orientated.
Don't let the informal attire of the employees in this office fool you; they are every bit as professional as you'd expect from a highly competitive tech/communications company. Management sets very high standards for their subordinates, strive for results, and in most cases are not disappointed; Dell hires very high caliber employees. The training is excellent and employees can hold their heads high when it comes to their proficiencies. Dell strives to keep up to date technologically and their staff enjoys the advantage of using the best software and hardware available. A Dell employee has access to training in just about every area of technology. Unfortunately, over the past couple of years culture started changing and middle management, junior management, team leads and non-management staff encounter a lot of obstacles such as having to get someone else sigh off on something that should be within their or their manager’s scope of authorization, having to seek authorization for seemingly trivial things and having to explain why something needs to be changed and done in a certain way, and if someone higher up does not agree, tough. This stifles the creativity of staff members and really Dell is loosing out on their insights and ability to make functions work better. This trend started around the same time as the slump in the economy and the frenzied offshoring. With the reduction in staff in some areas, remaining staff in those departments are overwhelmed with w
ProsCutting edge technology, concentration of intelligent people makes it a good place to grow, Flexible work environment - can telecommute were possible.
ConsLong hours, Salaries in some devisions not in keeping with industry norms, Instead of promotion, employees are moved to new positions and told it is a lateral move, when in fact it should be a promotion, Lack of job security due to outsourcing and offshoring, Lack of autonomy in some devisions smother the productivity of others.
4.0
Payroll Manager | Bratislava | 28 Sept 2013
Inspiring and challenging
Dell is huge yet growing company with a strong reputation within its sector, a company which offers plenty of scope for progression within the hierarchy. I appreciate to work for a company which nevertheless has a dynamic and progressive approach. My job is an excellent learning opportunity and I developed my skills and experience in numerous different ways. I certainly very much enjoy working with others; I’m outgoing, I enjoy the team spirit and I understand the needs of others. I’m good at helping the team to see the bigger picture – to see the wood from the trees – helping them to focus on what really matters rather than getting bogged down in irrelevant detail. I’m also good at helping the team to spot flaws in our approach – and potential problems and pitfalls. I do have a talent for liaising between different stakeholders /or team members and setting up the productive cooperation. Careful planning is critical to my ability to get things done: planning, organization and action. I rely heavily on my Time Management skills to identify my priorities. Less important items I will either postpone, delegate or, if I am unable to clearly identify the benefits, remove from the list completely. While I have a very heavy workload to juggle strict Time Management enable me to always keep one step ahead and to ensure that nothing slips through the net. I’m very results-driven. Doing a good job and achieving the desired end result is my primary motivation. It’s very rewarding
5.0
Manager | Round Rock, TX | 9 Aug 2014
Great opportunities in many directions at Dell
Dell provided me with an entry level phone technician job to help customers with their enterprise server systems during failures. While there Dell continued to provide training opportunities in just about any Enterprise technology that is available. I chose to focus on servers and operating systems but at the same time was focused on working to the next level. I then moved into team lead roles of Dell's Silver, Mainstream, High Complexity Microsoft and then Platinum teams. From there I advanced into a Technical Account Manager position where I managed large Enterprise technical accounts. From there I moved into my current position as a Resolution Manager handling escalations across most all Enterprise and client products sold by Dell. The experience at Dell has been very fulfilling. I have developed, through Dell's help, a broad and effective skill set ranging from technical troubleshooting to negotiation skills as well as communication both verbal and written. Dell has provided the means to gain several important certifications within the industry including Microsoft, Citrix, VMware, and ITIL. The atmosphere at Dell is very friendly and edifying but professional at all times, even when fun is to be had... I have developed many strong professional and personal friendships there. The focus is always that the customer is first. It is amazing to see the day in and day out amazing collaborative efforts across the people and teams within Dell to achieve the end g
5.0
Senior Analyst | Ottawa, ON | 11 Jan 2013
I'm no writer; so bare with me. At first it was overwhelming
The reality is when we take on something new in our lives; a new challenge, a baby, relationship or career move; It is natural to feel overwhelmed at times. I truly love the time I was blessed to be employed at Dell; I can't begin to explain how much this company and its' members taught me; Not just about Computer Software and Hardware; or the endless sessions on pushing for more and achieving greater things; but what I learned about myself and what I could achieve. -What I learned? The dell culture taught me to put people first and do everything in my power to help them bring resolution to their problems (this is not always easy to do, but you must persevere). -A typical day at work? Seriously? There was hardly ever "a typical day at work" (the co-workers) I was with an amazing albeit crazy bunch of people; We worked hard to help our clients and even harder to support each other as well as we could. Endless research to find better ways to do our daily tasks and assist our clients; It wasn't all work no play however; we loved to play and laugh all day and night. -Management What can I say here; At times all the ideas being rolled over us were frustrating; but over all I give Dell a 5 star top notch rating for constantly working to reform policy and make the profiles more clear and direct from the Top to the Bottom of the organization; This is why in the end, we were able to deliver the best service and solutions to all our clients. The hardest part of this work came when
Proscomplete support; no career limits, and a 5star kitchen awe; i miss that deliscious food.
Consin the end; i find none. i haven't been able to state that about any other place i have worked
4.0
Technical Account Manager | Round Rock, TX | 24 Jul 2020
Know your area of focus, offer to do above what is asked
As a Tam at Dell, no day is typical, you deal with escalations and need to think out of the box. You are the point of contact between Dell and customers. Workplace culture is normal for Austin. Team environment, if you can be a positive influence, lead you fit, but there is room for followers. The hardest part of the job, if you have a technical background as I do is you have to share maybe a hundred technicians among all TAMs. There may be times you notice some incident that could be resolve easily, but you have to keep in mind Dell considers themselves a hardware company. A small software configuration or something basic will get addressed by hardware fixes. Very rare a software issue is every given to the software team to fix. Even if you want some incident resolved, your job is to let the technicians do their job. I had 3 Black Belt level projects in one year, just did them myself, as an ENTJ I spot inefficiencies easily. So I would just do them knowing they would bring in multi million dollars with zero cost.Made Dell look good, maybe not others on team. Keep in mind not everyone is an excellent worker like me.There are some you will wonder how they got hired. Just the way it is. Dell is heavy on promoting women, Mormons. too. You may have multiple managers. I had five managers change in one year. Just be flexible. But if you are a TAM keep in mind customers are real people. Normal server/network for you if you are day time Tam is around 4500 servers/networks in pro
ProsDo your job, sometimes from home, help others, and ask for help if needed. Decent work/life balance
ConsThere can be lay offs . Even if you are a good performer, upper management may not factor this in. If over 40, no chance of getting a job at Dell or most places in Austin
4.0
Intern | Denver, CO | 3 Jun 2019
Productive workplace with kitchen area and ping-pong table
I will provide an analysis of a typical day at work. The place where I worked at offered their own parking lot for employees as well as their own kitchen area. The company is in a building surrounded by other companies. It is very big and is a really good atmosphere. Provides a a variety of work rooms, kitchen area, parking lot and a ping-pong table. A typical work day includes arriving to the workplace at 9 am; having your own way of transportation. Once you arrive, you go to the kitchen area and wait for your supervisor to arrive. Once your supervisor arrives, you will spend the morning half of work learning the basics of the company, what it offers and how you can help it prosper and thrive. For 3 hours you do a couple activities with your group members and supervisor then you go on your lunch break. Lunch is an hour from 12-1 and you are allowed to go wherever you want as long as you are with a supervisor. The company offers 3 floors. The first floor being the entrance, parking lot and a local cafe. The second floor is the office area, work rooms, kitchen and a ping-pong table. Second floor includes some office workers and your supervisors. This is where you will be mostly during the work day. Third floor is the top floor which includes other office members as well as a balcony of the company. From 9 to noon you will work with your supervisor. Once 3'o clock hits you can leave. Your supervisor is the one who helps you learn different tasks and what you will do. Everyone a
ProsFree Lunches, ping pong table, kitchen area
ConsShort breaks
5.0
Senior Advisor | Plano, TX | 24 Aug 2015
Sr System Advisor
Contributes to the development of new techniques and plans within area of expertise. Works on abstract and complex problems requiring evaluation of intangible variables. Develops innovative and creative output based on interpretation and analysis that improve business. Performance and contribute to corporate goals and strategic intent. - Opportunity/risk analyses - Cost/benefit analyses - Pricing models Acts as a subject matter expert in the design, architecture and deployment of new systems to keep the server. environment stable and interruptions to a minimum in standalone and mufti-tiered environments. Provides deep subject matter expertise, advice and program delivery. Influences others through their professional/technical expertise. Manages critical projects, customer engagements or business processes. Contributes to the area through delivery of end results and contribution to planning for the area. Provides thought leadership, guidance and advice in own field. Works across the organization to effectively obtain and allocate resources to complete programs and projects on time. Allocates work and mentors others. Adapts communication techniques for audiences at multiple internal and external levels. Presents facts and information to negotiate mutually acceptable solutions. In-depth disciplinary knowledge; leverages business acumen and subject matter expertise. Thorough understanding of Dell business priorities, strategy and direction. Thorough understa
ProsCreativity
ConsPOC
4.0
Senior Sales Executive | Bracknell | 11 Nov 2014
Innovative place to work with a diverse culture
Liaising & working with the Dell Financial Services sales team on a daily basis to service the customers needs from proposal to execution of finance deals. This included compliance checks (AML & KYC), raising and issuing of documentation, chasing customers for return of documents, checking returned documentation, issuing purchases orders to dealers, logging invoices, checking deals before execution. As Senior within the Sales Support Team, support the sales team on more complicated deals. Supporting the Dell Sales Teams & Value Added Resellers on a daily basis by keeping them in the loop as to deal stage, so the dealer could ship equipment to the customer. On boarding new Value Added Resellers, by arranging credit approval, AML and KYC checks,issuing of Trading Agreements, obtaining bank details for input into vendor payment system. Pipeline Management and attending the weekly team pipeline calls. Dealing with incoming calls and emails. Dealing with an issues, queries or complaints, from customers and dealers. Making out going calls to customers and dealers, chasing documentation and invoices. Checking documentation requests to ensure the deals were compliant with the business requirement and all relevant internal approvals obtained before documentation was issued, so not to put the business at risk. Attend weekly calls re outstanding invoices with the credit control teams within Dell. Raise Master Lease and Order Process Addendums. Attend
4.0
Analytics Manager | Round Rock, TX | 15 Jan 2013
Experience depends on the team
Dell is a big company. Really big. That brings advantages and disadvantages. It's difficult to review an entire company when the company is so huge and diverse. It really depends on the team and manager. Some teams have terrible work/life balance, especially mission-critical teams, like IT. It's not uncommon to hear about 80-100 hour weeks and working through the weekends on those teams. On the other hand, some teams, like marketing, have excellent balance. Your schedule can be what you need it to be. It can be easy to get time off. The entire week of Christmas is a company holiday. Also, some teams have a lot of redundancy. It can be easy on some teams to feel disconnected to anything valuable or to just feel like you're spinning your wheels. Other teams are very clearly connected to customer satisfaction and company goals, and it's easy to see how your daily work impacts the bigger picture. Dell has its own culture. It emphasizes the ability to move around from one position to another. It provides a lot of great opportunities to do completely different things while remaining at the same company and location. It's not hard to find yourself in a position and with responsibilities that you could not have found elsewhere. It can really help to build experiences and skills. The downside of that is that the organization is constantly in flux. It can be hard to figure out who owns what at any given time. It's easy to repeat mistakes because it's difficult to maintain institutio
Prosgood benefits: relatively inexpensive health insurance options, 401(k) matching, opportunities for growth
Consrigid structure but fluid organization can mean a lot of frustration and confusion.

Questions And Answers about Dell Technologies

What should you wear to an interview at Dell Technologies?
Asked 25 Feb 2017
Formal Dress
Answered 27 Mar 2019
Formal wear
Answered 8 Mar 2019
Does Dell Technologies require background check? What kind of background check does Dell Technologies do and how long does Dell Technologies take to complete a background check?
Asked 22 Feb 2017
If an opportunity knocks my door to become an employee of Dell, certainly I feel I am the happiest and lucky person to serve in such an esteemed organizations with good work culture and pleasent atmosphere. If such opportunity arises I think almighty listened to my prayers. It's a employee friendly organization.
Answered 22 May 2018
Yes, nd no because some times , on back ground report gives personally like and dislike on matter. So, I think by interview cross checking by question nd question to know a person character and thinking and behaviour.
Answered 20 May 2018
What would you suggest Dell Technologies management do to prevent others from leaving?
Asked 16 Mar 2017
Just Dont Change
Answered 31 Aug 2017
Salary and recognition
Answered 23 Aug 2017
Does Dell provide fixed weekend offs?
Asked 29 Jul 2017
Yes Dell provides fixed weekend offs.
Answered 3 Oct 2017
Yes they provide
Answered 29 Sept 2017
How did you feel about telling people you worked at Dell Technologies?
Asked 5 Mar 2017
Good sales experience
Answered 14 Aug 2019
Everything, Good work life balance and Job security.
Answered 21 Mar 2018