FIRSTSOURCE SOLUTIONS

Working at FIRSTSOURCE SOLUTIONS: Company Overview and Reviews in India

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FIRSTSOURCE SOLUTIONS
4.0
1110 reviews
FIRSTSOURCE SOLUTIONS, IN Ratings
4.0
Average rating of 1110 reviews on Indeed
3.8Work-Life Balance
3.4Pay & Benefits
3.7Job Security & Advancement
3.7Management
3.9Culture
Headquarters
Mumbai, India
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Consulting and Business Services

Popular jobs at FIRSTSOURCE SOLUTIONS in India

 Average SalarySalary Range
9 salaries reported
₹23,833
per month
₹11,000-₹38,000
4 salaries reported
₹12,875
per month
₹8,000-₹20,000
1 salary reported
₹11,000
per month
₹8,000-₹17,000
13 salaries reported
₹22,038
per month
₹11,000-₹34,000
2 salaries reported
₹12,500
per month
₹8,000-₹23,000
Salary Satisfaction
60%
Of the employees are satisfied about their pay, in India
Based on 1462 reviews

FIRSTSOURCE SOLUTIONS Reviews

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Transferred to Ulster BankFirstsource solutionsFirstsource solutions limitedFloor SupervisorFloorhandForeign Language TeacherFraud AdvisorFraud AnalystFront Desk AgentFront Desk ManagerFront Desk ReceptionistFrontlinerFsaGeneral ManagerGlobal Project ManagerGroup AdministrationGroupin AdminHealth AdministrationHealth Care AdvisorHealth insurance claimingHelpline AdvisorHuman Resources AssociateHuman Resources CoordinatorHuman Resources GeneralistIT ExecutiveIT SupportInbound AdvisorInbound Sales RepresentativeIndexerInsurance AdvisorInsurance claim officeIntake SpecialistInventory SpecialistJunior Software EngineerKnowledge ManagerLead DesignerLead Project ManagerLeadershipLearning and Development ManagerLiaisonLoan CoordinatorMISMail ProcessorMailroom ClerkManagement TraineeMarketing ExecutiveMedicaid KynectorMedical Records SupervisorMedical ScribeMensajero/aMentorMortgage ProcessorMortgage UnderwriterNational Medical AdvisorNetwork Operations TechnicianNoneNow TVOffice AssistantOnsite patientOperational ManagerOperations LeadOperatorPSC IIPackerPatient Access ManagerPayment ProcessorPemsions advisorPersonal Development CoachPhone BankerPhone OperatorPlan ManagerPoint of Serevice Rep- WorksProcess Neustar as a Quality AnaylstProcess OperatorProcess claims for MolinaProcessing AssistantProcurement AssistantProduct TrainerProduction ManagerProject AssociateProject CoordinatorProject LeadProject LeaderProject Manager/Business AnalystPromoterProvisionerPullerQC TechnicianQuality AuditorQuality ControllerQuality Service RepresentativeRBSRather not sayReceiving LeadReceiving ManagerRecruiting CoordinatorRecruitment ManagerRegional HeadRemoteRepresentative SENIOR CSESQL DeveloperSR.CSASales AssociateSales CoachSales ConsultantSales CoordinatorSales ManagerSales TrainerSales and Service AssociateSecurity GuardSemi VoiceSenior Account RepresentativeSenior Administrative SpecialistSenior AdvisorSenior Associate ConsultantSenior Billing RepresentativeSenior Business Process AnalystSenior Client Relations SpecialistSenior Collection AgentSenior CollectorSenior ConsultantSenior Data AnalystSenior Data ProcessorSenior Debt CollectorSenior Executive ManagerSenior Group LeaderSenior Human Resources GeneralistSenior NurseSenior Operation SpecialistSenior Patient Services RepresentativeSenior Process ManagerSenior Product AnalystSenior Project LeaderSenior Quality SpecialistSenior Software EngineerSenior SupervisorSenior Systems AnalystSenior Technical AdvisorSenior Technical SpecialistService AdministratorService ManagerSite ManagerSky AdvisorSmarter Meter Booking AdviserSmeSocial Media SpecialistSoftwareSolutions ManagerSourcing ManagerSr cssSr. AdviserSr.Customer ExcutiveStageState AdvocateState Advocate EligibilityStore ManagerSunLife ContractSupport StaffSupport WorkerSystem EngineerTalent AcquisitonTeam AssistantTeam SupervisorTechnical AdvisorTechnical AssistantTelephonistTesterTier 2 EscalationsTraineeTraining ManagerTraining SpecialistTransformation ManagerTransportation CoordinatorTypistVault TellerVerizon Chat RepresentativeVice PresidentVodafone Inbound Voice ProcessWorks as Sr.CSAadvisor for Chat and Email Process for NOW TVany office workbankingbpoccecollectioncustomer exacativeit is really nice jobmember of Yellow and Greenbelt projectsnon viocenon voice processprocess leaderquality contol processretention departmentstar of postpaidvery bad
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Overall Reviews at FIRSTSOURCE SOLUTIONS

5.0
Customer Service Representative | Mumbai, Maharashtra | 14 Nov 2013
Fun working place
Overview Firstsource is an innovative provider of customer-centric business process services. With a network of delivery centers spread across India, Ireland, Philippines, Sri Lanka, UK and USA. Firstsource leverages the 'Rightshore' delivery model, to serve organizations in the Banking and Financial Services, Insurance, Media and Publishing, Telecommunications and Healthcare. The company's services include – Customer Management, Data / Transaction Processing and Collections. Over the last decade, the company has assimilated best-of-breed processes, developed intellectual property (IP), adopted industry standard technology, ensured faster time-to-market and invested in continuous improvement in quality of services. This has helped Firstsource's clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence. Client Profile Over 100 global clients including 21 Fortune 500 and 9 FTSE 100 companies Banking and Financial Services Firstsource Solutions Ltd 6 of the leading banks in the US Firstsource Solutions Ltd 2 of the leading consumer finance companies in the US Firstsource Solutions Ltd A leading Irish bank Firstsource Solutions Ltd A leading credit card issuer in the UK Firstsource Solutions Ltd Largest retail bank and mortgage lender in the UK Firstsource Solutions Ltd One of the Top 5 private banks in India Insurance Firstsource Solutions Ltd One of th
Prosyes
Consyes
1.0
Sr. CSR | Malad, Mumbai, Maharashtra | 21 Feb 2018
Worst company ever
Started working as Sr. Advisor with firstsource Mindspace Malad branch. This Co. Started new process that's jefferson capital system, llc. I was one of the few in first batch. They pressured for achieving goals but was fine which Co. Doesn't! But the incentive which was promised dropped down rigorously. Now they are offering RS. 1 to a Dollar as an incentive. We used to get at least RS. 54000 when we achieved our Target and now they are asking to satisfy on just RS. 15000. As compared to other CO's in same business, firstsource offers the lowest salary and on top of this such nonsenses. I've ruined my year and a half because of the lies and fake promises that were made when they had a handful employee's for this process. And now that it has grown to an extent of 50 odd employee's management had to do this. I wouldn't recommend firstsource to anyone. Don't fall for firstsource even if your hr consultant gets you a good deal. And the worst part abt firstsource is that it will only provide reliving certificate to those who have served notice period or who have resigned on spot and agreed to the full salary.... Yes people full salary.... Not just basic salary.
ProsAfter Friday shift no need to go to the bar. It's just outside office premises
ConsWatch out for cops on weekday while drinking outside office premises
1.0
Senior Customer Service Representative | Chennai, Tamil Nadu | 17 Jun 2020
Worse source solutions - my final thoughts on how it works!!
The security staff can be helpful because, they are cool. The funny part is, no ex employee allowed in the canteen or use the rest room. what would an ex-employee would possibly test your integrity. If you see someone sneaking in the production floor, that can pose a threat. But the so called Canteen is so away from the so called production floor. Why would you people deny access to the canteen?
ProsPayment right on time, subsidized bill at the cafeteria, friendly and helpful HR, Sanitation is extremely good, no tolerance on mis conduct, Recognition on quarterly basis, Bunk beds are provided for the employees’ convenience, Honey mooning period is around 90 days.
ConsCab does not leave on time since they drive so fast and woman employees encourage rash driving, Pillion drivers dont give importance on who complains or their life is at risk, nothing happens if its reported to the appropriate dept, the water flowing out the taps are re used, Please do not throw in the cigarette buds on where it should be, Bunk beds can be misused, I do see people sleep with no prior permission, so don’t be surprised.
3.0
Customer Service Representative | Bengaluru, Karnataka | 28 Oct 2022
Productive But high stress workplace
A high stress job with a normal pay. But the amount of experience you gain can help most parts of our life. The work culture is very inclusive. The work pressure is high but so is the satisfaction it brings. Managers work you hard but your team leaders have your back. Working with the general public is hard but one does learn life skills as a pro. A days work is mostly taking calls and resolving issues of international customers . One learns to be patient, attentive, have good communicative and problem solving skills. The Management is strict and prioritises work or most other things. The workplace culture is highly stressful and very competitive. The Hardest part of the job is listening to angry and irritated callers most of the time, most of which are very racist people. But there are a few people who puts a smile on anyones faces and solving their problems and helping them gives a satisfaction like no other.
ProsSecure, Clean and safe premises with all ameneties.
ConsThere is almost no personal life and no Off days.
4.0
Executive Secretary | Bengaluru, Karnataka | 29 Sept 2013
Lots to learn, fun at work, productive, good management
We had shifts to work. However we still could manage between work and personal life. There was a lot of learning to do to improve one's work related performance as well as self efficacy. There was a lot of motivation from team leaders and managers. Well performers were awarded well. Team work was encouraged in all stages. Individual responsibilities were also given to boost self confidence. There was nothing hard in the job because efficient training and learning made it all easy over a short time, and handling calls speaking to different types of people made it a very exciting experience, however the hardest part was handling abusive customers. We did have an option where we could disconnect calls if the customers did go overboard. The most enjoyable part was going out for dinner with the team organised every month, and team outings every quarter.
ProsLunches and dinners, good appraisals and awards and recognition on good performance
ConsNight shifts which affected health
5.0
Customer Service Representative | Bengaluru, Karnataka | 5 Mar 2014
Fun Work Place
A typical day at work would start from 7:30am to 4 pm.I would conduct a pre shift huddle for the team. Login to the systems on time.Answer calls and record the conversation, make changes, send documents etc.Since a quitline is at the mercy of incoming calls, the tasks associated with the teams are among the most important functions of our center.These tasks involve forecasting calls, creating work schedules, and managing daily service levels to ensure the proper number of staff are on the phones to respond to callers.From the moment the customer picks up the phone to the resolution of the call, many different technologies come into play and with the right trainings i have been able to comprehend with the work appropriately.I enjoyed my job a lot and never had a difficult time comprehending to any situation.The most enjoyable part of the job was when i received the awards and appreciation for the good job done. I have enjoyed my work excessively.
ProsQuaterly parties
Conscould have had monthly parties
5.0
Senior Customer Service Representative | Mumbai, Maharashtra | 16 Nov 2014
job discription
I loved to work in the previous employment it was fun working there I have worked with Serco global services ( Mumbai) and the job description i was working for a banking process and the name was Barclays bank of U.K and we had to solve customers banking query and also also with that sales as well. We use to see home insurance, loans, Barclay card and saving account to customer. The most enjoyable part of my job was doing sales First source solutions- I worked with them for year and a month just resigned on the 7th of November and came to Dubai to search for a better job. The job profile was about Sky TV (U.K) customer use to come with queries regarding the bill and technical query and we had sales. I use to enjoy doing sales because there were lot of incentives so in total I have two years of experience one with Serco and the other one with First source solutions
ProsThe launch was not for we had to pay for it
ConsIn the whole shift we use to a one hour break
5.0
Technical Support Engineer | Chennai, Tamil Nadu | 26 Apr 2014
Job Decipline
 Managing 450 Thin Client and 60 Desktop PCs with them and using IMS Application.  AVAYA Basic configuration and Basic Troubleshooting  Monitoring Voice and Data Links by using PRTG Graph, Capturing the logs, interacting with the NOC team & service providers.  Interacting with Vendor for Warranty service support.  Day by day Training Room Checklist, Network Checklist, Telecom Checklist and Daily Dashboard sending to reporting manager  Diagnose Desktop PCs problem and solve them.  Analyze Problems & escalate according to priority Levels.  McAfee Virus definition update using EPO server  Configuring Network printers.  We have a Virtual Desktop Infrastructure in which we use to apply logon restriction for users.  Installing and configuring Microsoft Outlook Mail, good knowledge in Trouble shooting Outlook mail  Giving Remote support to client in various locations using Remote Manager Tool.
4.0
Senior Analyst | Chennai, Tamil Nadu | 29 Oct 2013
Overview
Firstsource is an innovative provider of customer-centric business process services. With a network of delivery centers spread across India, Ireland, Philippines, Sri Lanka, UK and USA. Firstsource leverages the 'Rightshore' delivery model, to serve organizations in the Banking and Financial Services, Insurance, Media and Publishing, Telecommunications and Healthcare. The company's services include – Customer Management, Data / Transaction Processing and Collections. Over the last decade, the company has assimilated best-of-breed processes, developed intellectual property (IP), adopted industry standard technology, ensured faster time-to-market and invested in continuous improvement in quality of services. This has helped Firstsource's clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.
3.0
Software Test Engineer | Hyderabad, Telangana | 18 Nov 2014
Working as Test Engineer
• Developing the High Level Test Scenarios based on the business requirements. • Prepared the test cases and reviewed the test cases at peer level. • Involved in Functionality testing, Retesting, Regression testing, Compatibility and Database Testing. • Record and track issues logged into the defect-tracking system using QC 10.0. • Extensively executed SQL queries on oracle tables in order to view successful transaction of data and to validate data. • QTP 10.0 was used to generate automated test scripts to perform Regression Testing. • Created and Implemented Hybrid framework. • Followed agile methodology and attended Scrum meetings. • Responsible for Acceptance testing by giving demo’s to the client and getting sign off. • Conducting Knowledge Sharing sessions with other team members in understanding the functionality.
1.0
Customer Service Representative | Cardiff | 29 Oct 2018
Well where to start....
well I started first source 18months ago on the sky contract, I will say my Team and Team Leader were absolutely amazing couldn't have done more for me. considering this was my first ever job on the phone I knew nothing about this type of job. I had an amazing bond with my team and team leader. so I will say the sky contract was really good and excitable. Then.... the Eon contract came along, where a member of First source HR and Recruitment took a meeting where we were promised that Eon would be this amazing contract with the possibilities of earning on average £400 per week in just bonus and no Sundays anymore and only working 1 Saturdays in 3. This sounded really promising and with them looking to take 75 people over initially then growing up to over 300 head count by September. making this contract sound like it was planning to become bigger and better than the sky contract. so I put my name forward at this point to want to part of the Eon contract. And from this point it has only gone downhill.... so I came over to eon on the first ever teams on eon. in my head I knew that its a new contract so some trial and errors would be needed to get it to run as a smooth operation but anyway so here we go.... 1st week of training the trainers told us on the Monday that on day 3 being the Wednesday that the Eon Trainer would be coming down to do 2 weeks of training to get us ready to become outbound sales advisors. on day 3 no sign of the Eon trainer anywhere.
Prosit kinda pays the bills
ConsPoor Poor managment who dont care about their staff. they only care about them selfs.
1.0
Customer Service Representative | Middlesbrough | 8 Feb 2022
If you can avoid working here then do!
I found this an absolutely terrible place to work. The interview was just over the phone and they offered me the position immediately with a start date of the following Monday. I got there and completed around 3 weeks of training. The training was broadly based around the companies history etc rather than actual practical work. The trainers tried their best to entertain us but were tied to delivering very boring PowerPoints. There were extremely strict rules on timings, phones etc and they made someone stop their training and wait until the next set of sessions were starting a few weeks later just because they had to take a couple of days off for their child. Starting on the actual floor in 'grad bay' was terrible. The equipment didn't work well and it always seemed to be the employees fault. The team leaders spoke to you like absolute garbage. The team leaders were not those who had proved themselves to be the best for the job, but more those who were very close to the operations managers etc. The days were hard and you got one 10 minute break and a 45 minute lunch. If you needed to got to the toilet more than this it would be unpaid. The actual job is difficult as you are discussing peoples accounts, you are often faced with angry customers who want something resolving instantly. The systems seem a bit old fashioned as there are many things you have to do before you can even attempt to resolve the problem. The targets for the calls are very high and sometimes its impossible
ProsIt is a job. It is extremely easy to get a job here and they are always hiring.
ConsEverything about the workplace culture, management & bullying of other staff.
1.0
Collection Representative | Colorado Springs, CO | 2 Oct 2020
Terrible Employer
Previously worked for FirstSource Solutions Colorado Springs location and was highly disappointed. There were many instances where management AND HR were unprofessional, rude, and did not take into account their employees comfortability in the workplace. A few examples- during my time in training, the pandemic for COVID-19 was on the rise and we were sent to work from home. -During a virtual training session our trainer took a call from this locations head manager and did not mute herself- this trainer and manager blatantly trash talked and disrespected a grown woman in our training class. There were no repercussions and the trainee ended up quitting, she was humiliated and heartbroken. -While in training, my class was unfortunately neglected. Training was suppose to last 4-6 weeks, and as a result of our trainer constantly leaving, coming in late, taking multiple smoke breaks all day, asking random employees to come “watch” our class, we received little to no PROPER training and had to learn a lot on our own on the call floor. -When I graduated from training, which ALTOGETHER was a mess in itself- my experience on the call floor was... disappointing to say the least. There was constant gossiping not only from other employees, but from managers as well. There were physical altercations that occurred often. -While on the call floor, I was scolded for telling a customer to have a good day- was told to maintain “professionalism” and was told I needed to be more serious and sou
1.0
Sales Advisor | Cardiff Bay | 9 Apr 2015
Robotic atmosphere
You will burnout and snap. Everyone who works there does after a few months, and to be honest you begin to question the mental health of anyone who has worked there longer than this. There are never enough advisors on the telephone in busy seasons and you can work an 11 hour shift, and leave the building with the feeling you get after leaving a dark cinema. I consider myself a happy, hard working person, who has had a variety of jobs and is certainly not work shy. This job was just beyond, the worst I have ever worked by a mile. The bonus scheme is also a con - they make it so unachieveable by setting an average quality score of 80 percent, and in my opinion you can give a customer world class customer service, and meet all their needs and still achieve less than 80 percent because of the call scheme rigidity. The place is dirty, the keyboard and computer equipment have months and months of dirt built up inside them. The aircon is forever too cold, and sickness seems to be common within the workplace - viral, flu, bugs, sick like symptoms are extremely common. Also very arguable that a large cause of this is the how the temperature of the air con is always incorrect, and all the equipment is filthy - it is wiped every night by a cleaner who uses the same cloth on every pice of equipment with no cleaning product - thereby in my opinion spreading the germs rather than eliminating them. It also doesn't help that many of the people working in the building h
ProsFree breakfast on weekends - thats it !
ConsAlmost everything
1.0
Sales Advisor | Derby | 17 Jun 2020
Oh where to begin
I guess I'll start with the management team, the long and short of this is that they are incompetent bullies. Basically you are doing well you have get away with breaking every rule imaginable. On my last team there we had what were referred to as the "golden boys". One of the things that some of them did was turn up late and then have our team leader put it in as down time so they would still get paid. Or some times they would log each other in so that it would look like they were on time or to save a desk for them (major breach of GDPR which states that only you should have your password). I have seen other people end up in hearings or even getting dismissed for this type of thing. Another worrying thing is that most of the management team were painfully ignorant of the companies policies. They will put you on an improvement plan and not help you to improve. My manager had arranged a meeting with me for this but instead spent the whole meeting playing table tennis! They literally don't care what is going on it your life and how it may be affecting your work and any conversation you have about it is met with the standard going through the motions.They will openly talk trash about people with other managers hence why nothing ever stayed quiet in that place and your personal issues ended up in the public forum. I recall a couple of managers full on witch hunting people to remove them from the company as they had issues with them. They would literally dig through every bit of i
Pros5 minutes away from my house
ConsMost of the management team a incompetent
1.0
Client Advisor | Cardiff | 30 May 2020
Inadequate Training & Long Stressful Hours
Off the bat I was lied to by their job advert and employment rep who I spoke to on the phone prior to the interview when applying as I was told that FirstSource was a really flexible place to work and I could choose the days and hours I'd be in which I thought was great. This turned out not to be true and once we finished training I was thrown into Mon-Fri 8am-6pm with no room for debate and that they would potetnailly re access my days/hours once I pass my probation in X months time. We were given 2 weeks of "training" which was esentially us making posters on what we think makes "good customer service" and watched videos/recordings of calls together where we had to debate on what the agent said rightly/wrongly etc. Many of these "Training" days were also taken up by multiple guest speakers who were higher ups in the company that came to tell us how great of a place this is to work and how lucky we are to have been "chosen" for this role. On the final day of "Training" we all went up to the call centre and each buddied up with an active agent so we could listen in on the calls they were having. I learnt more about the role on this very last day than I did for the entire last 2 weeks of garbage that we had to sit through so I simply couldn't fathom why we didn't spend more time doing that as opposed to listening to a directore giving us a powerpoint on how great they are. After this 2 weeks we were thrown straight onto live calls with almost zero knowledge on how to o
1.0
Banking Advisor | Belfast | 15 Sept 2021
Primary School for Adults
Ignorant management who make the job ten times worse than it needs to be. There are a few who will try to help you, but most of the time they view staff as a barrier to them getting paid higher bonuses. If your stats are not on target, you will never hear the end of it. The expectations that management have agreed with the client are virtually impossible to maintain. You are told DO NOT go to the bathroom until your lunch or break. If you do, you are expected to subtract this time from your next break. If you're sick, you are told to come in on your next day off to work back the hours. They say it's for your benefit "to make sure you get paid right" but it's not framed as an option, they will just ask you when you're planning to make up the hours. Even when you agree to this, you will still be called to a HR meeting about your job performance. Managers send out threatening emails on a near daily basis. We were constantly told our pay would be affected because of our targets not being met. There was a new problem every day, and a new lecture to go along with it. Goals were repeatedly shifted. One day you were told that the hold time on the callfloor needed to improve so don't worry so much about your transfer rate, just transfer if you need to do so, the hold needs to improve OR ELSE. A few days later your manager is having another team meeting where they're roaring at everyone for the transfer rate being so bad and that things needed to improve OR ELSE. By the way, if you
ProsStaff are mostly always lovely people, some managers are okay, easy calls
ConsEverything else
1.0
Customer Service Representative | Cardiff | 6 Sept 2019
Worst management i have experienced. Apply somewhere else!!!
Shocking shift patterns. they say its a 6 week shift pattern but we only get 2 weeks! leaving pretty much no time to plan anything outside of that dump. management is shocking. they dont care about you at all they just expect you to sit at your desk starring at the screen all day and not speak to your colleague. the floor manager and team leaders always come up to you and tell you to turn around and look at your screen when we are waiting for a call to through or they will tell you to discuss work related topics. treating us like school children. you'll get threatened with Recorded Discussions or an investigation over petty things like bringing a packet of crisps onto the calling floor or just joking around about things outside of this dumpyard! Your just a number that sits in a chair all day doing 4 10 hour shifts in a row if its not 10 hours it will be a late finish and the next day your expected to come in at 8 in the morning. By all means if you want a job where you can sit around and do absolutely nothing this is the place to work all you have to do is find a way to break your system because they take forever to fix your system. one of my colleagues has been offline for a year because they can not fix it. it has come to the point where the managers do not call the IT department anymore because they have "given up" so now the agent is calling the IT department on his team leaders behalf. You also have different rules to the managers. They will sack you for swearing on th
2.0
Claims Examiner | Illinois | 24 Aug 2020
Run from getting hired with company...
Worst company to work for. They are revenue driven and will screw an employee at the drop of a hate .employees are paid on a matrix scale, The matrix will change at the drop of a hat for no reason. Additionally they will sabotage your ability to produce with nuermous system issues , change of work assignment or multiple work assignments preventing you from making production. System issues are constant and they dont not compensate employees for down time or loss production due to these system issues. But they do expect you to work hard to get claims out the door and any lose time due to system issues are required to be be made up or. pto is used for system issues just to complete the 40hr week. Also pto is taken away and not “approved” when work volumes are high and majority of times have to call off and assessed points for using earned pto not scheduled. Regular over time, which does not always get paid the proper overtime rate. Inconsistent communication between management and employees. Management is money hungry ans Will make the employees work more so their pay gets boosted. Even with companies ability to run daily reports and claims you have worked they will still lower your worked payanle claims and you cannot question why your worked payable claims was changed , so if you did 250 claims and they remove 40 they say you will be paid for 210 based on report from client, note reports can be generated to verify exact claims and aim number you worked. Furthermore dont ques
ProsFlexibility
ConsCompany does not care about their employees, no reward for higher tenor employess, pay reduced longer you are with the company, no balance in work and life, company doesnt care about their employees just revenue

Questions And Answers about FIRSTSOURCE SOLUTIONS

How are the working hours at Firstsource Solutions?
Asked 14 Mar 2017
7hours only digital work means online work no struggle
Answered 9 Aug 2019
Good timing like 2pm to 11pm
Answered 27 Nov 2017
How did you feel about telling people you worked at Firstsource Solutions?
Asked 14 Mar 2017
My Personal development and also developing my communication skills
Answered 27 Nov 2017
Its a good platform for freshers
Answered 2 Nov 2017
Does Firstsource Solutions require background check? What kind of background check does Firstsource Solutions do and how long does Firstsource Solutions take to complete a background check?
Asked 7 Mar 2017
Usually relaxed way of background check. within a day or two
Answered 22 Oct 2017
Address and previous employment, 1-2 weeks
Answered 6 Sept 2017
Why did you leave your job at First Source Solutions Limited?
Asked 15 Mar 2017
Health Issue
Answered 15 Oct 2017
Process going to be closed
Answered 17 Aug 2017
What would you suggest Firstsource Solutions management do to prevent others from leaving?
Asked 15 Mar 2017
No suggestion
Answered 2 Nov 2017
Give breaks at relevant times
Answered 19 Aug 2017