ICICI Bank Ltd

Working at ICICI Bank Ltd: Company Overview and Reviews in India

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ICICI Bank Ltd
6698 reviews
ICICI Bank Ltd, IN Ratings
Average rating of 6698 reviews on Indeed
3.6Work-Life Balance
3.5Pay & Benefits
3.8Job Security & Advancement
Mumbai MH, India
More than $10B (USD)
Banks and Financial Services

Popular jobs at ICICI Bank Ltd in India

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ICICI Bank Ltd Reviews

Popular JobsDeputy ManagerCustomer Service RepresentativeSalesSenior Medical OfficerBranch ManagerAssistant ManagerBank OfficerRelationship ManagerJunior Compliance OfficerBankerManagerCustomer Service ManagerSales ExecutiveTeam LeaderExecutiveCustomer Relations RepresentativeWealth ManagerRegional HeadCredit ManagerOperations ManagerRegional ManagerSales ManagerSenior Executive CoordinatorCertified Public AccountantBusiness AnalystSenior Assistant ManagerAccount ManagerSenior Sales ExecutiveSolutions ManagerProduct ManagerPhilanthropy ManagerSenior Customer Service RepresentativeOperations OfficerChief ManagerBack Office ExecutiveSenior Operations OfficerTrading ManagerCSOBusiness Development ExecutiveCluster ManagerRisk ManagerCredit AssociateFinancial ConsultantRetail Sales AssociateWarehouse LeadArea ManagerCollection AgentCustomer Care SpecialistMarketing ExecutiveSenior ManagerBranch HeadCollection ManagerBusinessPersonal Banking ManagerSenior Relationship 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AssistantVerifierbranch bankingcasa officerfield officerphone banking"DEVOLPMENT OFFICER"(CG) as a Sr.FSM in RPD--.NET Developer1 years16 yrs3years of banking experience45 years5 years8+yrs exp Treasury - Forex dept in Banking sector9 monthsA MAGMAM IIAML OfficerAOMAccount AnalystAccount AssistantAccount openingAccounting ManagerAdministrative OfficerAffluent RMAgentAgriculture OfficerApplication DeveloperApplication Support EngineerAs an RELATIONSHIP EMPLOYEE (LIABILITIES)Assi.managerAssistant General ManagerAssistant RecruiterAssistant TreasurerAssociate Product ManagerAssociate TrainerAssosAsst.Manager, AdministrationAsst.Manager- (FRAP)Audit AssociateAuthorization OfficerAuto Loan divisionAutomation EngineerAutomotive MechanicBANKINGBBMBDEBDMBPO ExecutiveBRANCH BANKINGBSCMBSM - MortgageBSM NRI servicesBack Office AssistantBackendBackend OfficerBackend officerBangalore as officerBanking and financeBhakingBpoBranch Information AdministrationBranch Reltion OfficerBranch bankin 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Loan ExpertHome ManagerHome loan expertHome loansHub ManagerHuman Resources Business PartnerHuman Resources CoordinatorHuman Resources InternHuman Resources RepresentativeI have 3 year experience with ICICI Bank Ltd.ICICI BANK LTDICICI Gold Loan sectionICICI bank regional office ICICIBANK LTDIT AdministratorIT AuditorIT Project ManagerIT SupportIT TechnicianIcici BankIcici bank as a FSCIdentity ManagerIn-Charge Of Office WorkInbound Sales RepresentativeInsight ManagerInsurance AgentIntern ManagerInternational Partnerships ManagerInterviewerInventory Funding OperationInvestigatorInvestment AdvisoryInvestment BankerInvestment ConsultantJOJR.SALES OFFICERJoinerJr.OfficerJunior Managing DirectorJunior Quality Assurance AnalystJunior System EngineerJunior Test EngineerKPI achievement & training to staffKYC AMLKerala as OfficerKnowledge ManagerL&I Data CompilerLead AnalystLead TellerLibrarianLoan ProcessingLoan departmentLoan payments updatorLocatorLoss Prevention OfficerMAKERMIS EXCUTIVEMIS 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Overall Reviews at ICICI Bank Ltd

Branch Manager | Jagdalpur, Chhattisgarh | 24 Feb 2014
Highly Productive,Learning,Competitive and Fun place to work.
I was associated with the bank for more than 3 years.The working hours starts early morning with daily work place meeting followed by review of daily reports and business execution plan. Meeting various clients in the catchment basically HNI and Government officials.5 minute Mid-day review with sales staff over phone or personally. Checking scope for Business/Marketing and Branding activity in the catchment. Review of all new business sourced in and existing business in the branch. Review of CRM if any complaints resolving the same. Monitoring banking process being followed at the branch on daily basis. Review of all new business sourced under KYC and AML banking norms. In the evening checking of transactions done at the branch. Team meeting with entire staff discussion on Daily Sales Report and Achievement for the day. At the end of day need to report all sales figure and prospect business development to my Cluster and Circle Head. Apart from the same Weekly training and guidance to the branch and sales team. Fortnightly Audit of the Branch as per guidelines and submission of all audit and compliance reports to the corporate office. Monthly monitoring of Vendors payment and management at branch level. All Banking process,procedures,norms and guidelines of Retail banking. Banking,Insurance,MF and Gold product knowledge. Leadership,Team Management, Customer Relationship Management. Very efficient, Top to Bottom management had proper vision,can expect and ask for support
ProsTraining & Development.
ConsLocation & Compensation.
Assi.manager | Hyderabad, Telangana | 19 Aug 2015
aml and kyc
• Manage Anti-Money Laundering / Combating Financing of Terrorism (AML/CFT) compliance program for Singapore, South Africa and GCC Account opening Team. • Examined account opening documents using internet based websites for identifying institutional (PIC’s) and Private banking clients to find Ultimate Beneficial Owners. • Identified and corrected AML/CFT Weaknesses in the system, analyzed extent of risk involved and proffer appropriate solution. • Designed the process of identifying and analyzing the compliance rules, governing operations shop and monitoring the effectiveness of the Compliance controls put in place. • Supervise preparation of Suspicious Activity report drafts for next level review and approvals. • Participate as appropriate in all pertinent product strategic initiatives, to ensure legal and compliance requirements are incorporated into business end to end processes. • Preparation of Process flow charts and making presentations for senior management meets. • Audited Processes for alleviation of risk and sustenance of internal controls (SOX). • Giving approvals for regulatory alerts for OFAC and FATF hits against alerts in AMLOCK. • Examined account opening documents using internet based websites for identifying institutional (PIC’s) and Private banking clients to find Ultimate Beneficial Owners. • Scrutiny (including CDD and EDD if required) of documents for institutional and private banking customers raised by sales team of above geographies. •
Junior Compliance Officer | Hyderabad, Telangana | 31 Jan 2013
international banking operations
Handled backend operations for saving, current &fixed deposits for retail &corporate business houses in finacle system. Dealing with various office accounts and Nostro bank accounts andinstintutional business accounts in different products contexts. Generating different reports in respect to reconciliation of accounts, remittance products etc. Ensuring compliance with the statutory requirements laid down under different acts governing banking regulations. Regularly involved in quality management systems, Mop and keeping track of regular volumes handled at shop floor and preparing different metrics for the team to get the quality output. Having good coordination with different teams to get the work done from both bank &customers point of view. Ensuring quality output in respect to customers satisfaction as per the quality norms laid down in SLA. Having brief knowledge on KYC and AML. Able to handle Canada , UK, Bahrain, Srilanka Account opening successfully. Able to handle ABM recon for Canada. Managed back-office operations to maintain a TAT for each process. Coordinating with business groups regarding process improvements. Resolving critical customer issues through FCRM channel and provide analytical report to management. Document Scrutiny and opening of Accounts (Savings A/C, Current A/C, Term Deposits, Fixed Deposits etc.,). Was involved in ideation / implementation of project. Adherence to guidelines and expertise in following norms of KYC. Co-Ordinate and provide service
Prosremaining all good
Constimmings are not good
Manager | Mumbai, Maharashtra | 8 Jul 2014
ICICI was the place where I got tremendous exposure on banking and financing transaction both at domestic and international side.
• Handled syndicated and bilateral lending transactions including external commercial borrowings, term loans, working capital facilities and other funded and unfunded facilities such as letters of credit etc being provided by branches and subsidiaries of ICICI Bank overseas and from offshore banking units in special economic zones to companies in India and to companies overseas. • Drafted, reviewed, negotiated and finalized various documents such as loan documents, security documents and credit support documents. Scope of work included co-ordination with the parties involved in a transaction including external clients and intenal business and support groups. • Handled transactions involving acquisition financing which included reviewing, negotiating and drafting of documents. • Involved in the drafting and negotiation of ISDA documents being mainly with banks, foreign and domestic, high-rated corporations, PSUs, insurance companies and mutual funds • Handled derivative litigation which included drafting and filing of legal documents, briefing counsels and appearing before various forums such as Debt Recovery Tribunals, civil courts etc. on behalf of ICICI Bank. • Involved in negotiations with counterparties for settlements and restructuring of their derivative exposures. • Involved in devising strategies for derivative litigation based on my past experience in litigation and my present on-the-ground experience with derivative litigation.
ProsEmployee health benefits, good perks and independence at work
Conslong hours
Customer Service Representative | Harur, Tamil Nadu | 26 Mar 2014
Workplace responsibilities
Responsibilities: • Cashier • Handled Customer queries regarding account portability, issue related to Debit cards, email related problems. • Handled Jewel Loan sections such as account opening, renewal and closure for jewel loan customers. • Provided NEFT and RTGS services to customers, and guide them regarding other services provided by the Bank. • Handling of Bank cash transactions and maintaining a detailed report on transactions, Welcome kits issued to the customer, inward and outward reports of the Bank. • Handled all the bills pertaining to the Branch. Achievements: • Received excellent feedback from supervisor and colleagues regarding positive attitude and strong work ethic. • Handled cash transactions of more than 1Cr deposits and withdrawal in a day with Nil error in the transactions. • Handled customer enquiries with professionalism and sensitivity. • Showed strong attention to detail on all transactions and queries handled. The hardest part of the work was leaving late in the night around 9:30-10 and there were no frequent transport facility available and i had to travel 11/2 hr to reach my hostel. There were even few days where i reached the hostel at 11:40 PM in the night. Because of this schedule i used to quit eating on regular intervals and eat when ever i get time as a result i spoiled my health. The management was so helpful, my Branch Manager used to arrange taxi to drop girls when we had loads of work as the last bus was at 9:45.
ProsDue to work pressure our lunch used to be around 5PM or sometimes we used to quit lunch
Safety Officer | Hyderabad, Telangana | 3 May 2015
FIRE SAFETY OFFICER Patrols building and grounds on foot or in a vehicle in order to protect state occupied buildings and grounds against trespassin
FIRE SAFETY OFFICER Patrols building and grounds on foot or in a vehicle in order to protect state occupied buildings and grounds against trespassing, theft, and vandalism. Identifies potential safety or fire hazards; takes action or makes recommendations to eliminate hazard. Determines the identity and business of visi tors; gives directions to or escorts authorized visitors to the proper destination. Assures that fire extinguishers, smoke detecto rs, fire alarms, sprinkler system and fire hydrants are in operating condit ion; conducts fire drills and par ticipates in fire prevention programs. Performs traffic control work such as the patrolling of parking facilities and the directing of traffic. Transports residents of st ate facilities or visitors and makes deliveries. Conducts or participates in employee sa fety and accident prevention programs; conducts a preliminary investi gation of employee accidents. Apprehends persons suspected of theft, vandal ism, or trespassing; contacts police and detains suspect until police arrive. Renders first aid to employees, residents, and vi sitors in cases of injury or illness. Responds to all fire alarms; determines whether a fire exists; attempts to extinguish fire and contacts fire department. Answers telephone calls and/or operates a tel ephone switchboard when the facility or building is closed. Writes incident and accident reports
Prosfree launch
Cons05 HOURS
Customer Relations Representative | Gachibowli, Hyderabad, Telangana | 21 Nov 2012
Focus ( Customer Feedback)
The most enjoyable part of the job : We use to generated focus report weekly. Focus is customer feedback where customer rates the over all experience he had on call or the mail (customer was given four options Very good, good, poor, very poor. The scores were calculated on the basis of feedback given by the customer and the same is circulated to the team manager and to credit card skill. When i came to level 2 team the score used to be around 60% to 65%. We started analyzing the week data, why customer has choosen is option Very good, good, poor, very poor?. Very interested data to learn. We used to update the officer's cases who got very good and good, why customer is so happy? and what was the resolution given by the officer. We used to more focus on poor or very poor cases, after analysis of these cases, we used discuss and update the team why poor or very poor feedback has come. What to do to avoid the same and the help that level 2 team can provide to avoid the same. I must say that it is the most enjoyable part of the job because there so much to learn in this focus part, because for any business customer is God and customer feedback, satisfaction and the resolution to his query means a lot to the officer working on it an to the company. Through analyzing these poor and very poor cases we came to know that few process changes can be done to make customer very happy and as well our organisation is benefited. We used to send our views, suggestions to Business Developmen
Credit Manager | Hyderabad, Telangana | 18 May 2014
Credit Manager
 Responsible for reviewing credit proposals under the designated area to ensure the completeness, Validity and compliance of such proposals with the bank credit policies and procedures.  Efficiently maintaining portfolio credit quality by ensuring regular credit reviews, monitoring of risk concentrations and early identification of problem situation.  Involved in Ongoing risk assessment of the portfolio by keeping abreast of significant developments in the market, economic and political situation for the purpose of assessing potential risk on the right time.  Proficiently validating risk rating and ensuring appropriateness of pricing as compared to risk also involved in identifying risks, mitigates and exit strategies and ensure their appropriateness. Investigate history of subject borrower, credit standing, and relationship with other financial institutions (if any). Ensuring the integrity and quality of data and data analysis.  Skillfully reviewing the Bank’s exposure is in line with set credit policy (concentration, risk rating, segment etc.)  Generating executive summary reports in case of complex transactions also recommending and obtaining approval/ decline for credit requests.  Performing regional and/or industry and/or SBU/segment portfolio reviews and communicates findings to Senior Credit Officer and recommending appropriate actions as and when needed. Contributing in amending Credit Methodologies & Credit portion in Credit policy Manual (CPM) whe
Front End Developer | Ahmedabad, Gujarat | 2 Dec 2014
Frontend /.Net Developer
Implemented template controls for page layout Retirement Planner is a part of web application, which is used for retirement planning. The system allows the user to enter personal and financial information about them and spouse. This information is then used as input to forecast the probability of achieving a specified level of income after they retire.  Developed web-based application with ASP.NET 3.0 and C# 3.0 as code behind following N-Tier architecture with Agile Methodology.  Involved in Agile and Scrum practices to daily development that includes TDD, Continuous Integration, Iterative Development, Test Cases and Unit Testing.  Involved in developing various Styles using XAML to customize the existing WCF controls using Data Templates and Control Templates.  Created Dependency Properties and Implemented Triggers, Routed events in C#, using Visual Studio 2008.  Implemented Data Access Layer in WCF (SOA Architecture) using HTTP over SOAP protocol.  Created competitive analysis, site-map, mood boards, wireframes and prototype.  Used AJAX Toolkit to Update Web Control, Data Binding based on user selection with partial post back and made UI with Backbone JS more interactive and user friendly with Google Chrome Developer Tools  Used Dreamweaver CS 5 and Adobe Photoshop CS 4 tools for web application development. Converting PSD designs to websites using PNG images, and Online Video Integration with Limelight.
Retail Manager | Kolkata, West Bengal | 28 May 2018
Analyst with Fun loving with Indoor games
Hardest part of the job is long hours .But a typical day start early in the morning with conference calls and business projections against target. But it the lunch time its a very good work ethics and culture , so that every individual needs to come to the canteen and have their lunch together irrespective of grades . Most enjoyable part of the job when we organize team outings and planned for a weekend trip with the colleagues.Its really an awesome experience with the colleagues.  Skilled in developing and implementing systems & procedures to monitor zone and conducting monthly business analysis to enhance overall efficiency and productivity.  Proven credentials in motivating team members and driving team efforts to achieve sales growth, business development and surpass assigned profitability targets.  Expertise in steering the entire business operations, identifying new areas of business opportunities, handling distribution network and ensuring effective resolution of customers’ complaints.  Well versed in all aspects of banking branch management and maintaining compliance with the assigned banking regulations, guidelines, policies and procedures. KEY AREAS OF EXPERTISE: Branch Operations • Product Introduction • Budgeting / P&L Responsibility • Data Analysis • Training & Development
ProsGood Culture with free lunches
ConsLong Hours
IT Administrator | Toronto, ON | 4 Jan 2015
 Responsible for analyzing, designing, installing, configuring, maintaining and repairing of network infrastructure and application components.  Configure and setup Cisco Routers, Switches, Firewalls, ASAs and Security appliances for access to vital business applications  Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities  Implemented changes in production and testing environments, such as Supervisor card, Frame relay/ T1/T3/Fibre/Giga Ethernet interface module and chassis replacement on router/switch (Cisco 65xx, 28xx,36xx)  Monitored and troubleshot network incident tickets such as BGP, OSPF, HSRP, NAT and Frame- Relay issue. Ensured that Data Center Operation incidents are resolved quickly  Design, setup and configure complex switching environments, (VLAN, Layer 3) Created VLAN and configure port settings on Catalyst 65xx/36xx for Unix and Windows servers Managed trouble tickets to confirm efficient tracking being performed and ensured Incident Management ITIL process is followed. Design, setup and configure complex wireless networking that supports open or secured access with the ability to support voice and video applications  Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems.  Managing assigned projects and program components to deliver services in accordance wit

Questions And Answers about ICICI Bank Ltd

How are the working hours at ICICI Bank Ltd?
Asked 5 Mar 2017
Nice working hours 9 to 5
Answered 29 Jun 2021
There is no fix working time usually it's 9 to 7
Answered 29 Jun 2021
What is interview process like at ICICI Bank Ltd?
Asked 9 Mar 2017
All of us question like it.
Answered 11 Apr 2023
Face to face Interview
Answered 6 Nov 2020
If you were to leave ICICI Bank Ltd, what would be the reason?
Asked 21 Mar 2017
Salary n job profile
Answered 10 Dec 2019
Public help
Answered 30 Jun 2019
What questions did they ask during your interview at ICICI Bank Ltd?
Asked 22 Feb 2017
Your Skills and experience
Answered 30 May 2023
Not much detail about work just regular questions
Answered 26 May 2023
What should you wear to an interview at ICICI Bank Ltd?
Asked 3 Mar 2017
Formal Clothes
Answered 6 Nov 2020
Corporate attire
Answered 29 Jun 2020