TLDR;
Infosys Ltd is a great service org, and is still is, working in Infosys it really depends on the luck one has during the work tenure and his/her own capacity to fight or navigate to your skillet/role area or the ability to press forward working towards ones own technology or role preference.
This is based on my experience post a decade of working with different departments/domains, experience with management staff/teams and direct work knowledge from senior leadership through the years.
Few reasons why Infosys is good at what its doing good:
- Swanky Infrastructure
At the current time with covid it really doesn't matter, but what captures most is the work area and how its maintained.
- Training content
Wealth of labs and training content especially in the last 3 years. Addition of labs help anyone to test run or POC apart from project.
- Programs to change domains/tech
Internal job postings and bridge programs exist for people who need training and move up next level or switch domains e.g., development/support to consulting.
- Salary
Not great but its not low compared to market just about the same as elsewhere.
- Onsites
Depends on the project area but most have onsites and if you are good at sociopath skills or have the correct contacts in a project, this will never be an issue.
Now for the ones that really doesnt work well,
- Stagnant senior management
Lot of staff with 15-20 year experience in the same project ever since with no technical advancement. US ba
ConsTalent procurement division not fit to skills even if available in other areas, Stagnant senior management, Leadership without technology skill update in certain depts
Productive and enhancing career at Infosys Limited
I worked for Infosys Limited, India for a period of 3 years as a Senior Systems Engineer. I have enjoyed each precious moment of my life working over there. Here are some of the best soft skills which I have learnt during my tenure at Infosys Limited.
1) Team Skills: It had always been difficult for me to work in a team environment and showcase some of the best team skills. I had a theoretical knowledge of what team skills are but never tried to implement in real world situations. Under this course curriculum, I got a very good chance to work in a team with highly diverse culture and different thinking people. I know differences always exist in a team, but with perseverance and passion to work better, I scaled new heights by having a deeper look at the ideas presented by my fellow teammates. My first task involved completing the Infosys training tenure with a good project at the end. It gave me a good starting platform to improve upon my team skills and I gained good amount of fair knowledge by receiving positive feedback and improvement suggestions.
2) Listening Skills: In order to work in a team environment, one needs to be very apt at the listening skills. I have tried this very notion in almost all the team work . I believe that when you are working in a team, you should not work as an individual member; rather you should work as a team member. A famous Quote by Phil Jackson ‘The strength of a team is its individual team member. The strength of the individual team
ProsLearned lots of soft skills
ConsWhen our short term project ended, I had to sit idle for a period of 2 months.
Company with high values but losing lust in the IT industry
Starting career at Infosys is the best thing any Indian IT aspirant can dream of, and I am glad my dream came true. Immediately after graduation, I cleared the interview and joined Infosys. After rigorous training I ended up on the production line to work as an SSIS developer in one of the master data management project of a big client.
Being new to the IT industry, my early days were carefully dealt and I improved a lot on the technical and business solution front.
Today despite being the junior most member of a 30 member project team, I have no difficulty in dealing with my targets and achieving my responsibility as an ETL developer.
A typical day at work starts off with a conference call with my Onsite manager and Business analysts, where I get to know about the Business expectations and activities needed to be done. My work involves developing SSIS packages as part of application releases. Analysis and reporting of a huge database to help Business analysts in approaching the clients with a better view of their data and enable them to provide better solutions. A few moments of team bonding happens along the way, and at the end of the day, when my work is done, I share the status of work done and make sure no lose ends are open.
In my 2 years of experience there are a lot many things that I have learned, and my favorite of the lot is ,"Doing good quality work, gets you more work.". This has enabled me to mature as a team player and has made me a person who is dep
ProsFeel good environment
ConsWorking under people who have no clue of the company values, Extremely disappointing performance evaluation system
-A typical dat at work:
- taking care of the ticketing tool reviewing and resolving the incidents or problem tickets based on the priority
- taking care of the monitoring tool, and mail
- Learned:
• Installing, configuring, administrating and securing SQL Server 2000/2005/2008 and 2008R2
• Administrating databases in SQL Server 2000/2005/2008 and 2008R2
• Migrating databases from SQL Server 2000 to SQL Server 2005/2008/2008R2
• Scheduling daily maintenance tasks using jobs and maintenance plans
• Scheduling and monitoring all maintenance activities including database consistency check, update statistics, and index maintenance through maintenance plans
• Managing Logins and Permissions
• Identifying and resolving Blocking and Deadlock issues by using Activity Monitor and Profiler
• Troubleshooting TempDB and Log file issues
• Experience in implementing different types of replication modes like Snapshot, Merge, Transactional and Transactional with immediate updatable subscribers
• Fixing the replication process related issues
• Performing Maintenance tasks like rebuilding, reorganizing indexes, update statistics and checking database integrity at regular intervals
• Identifying and monitoring Memory usage, CPU utilization, Cache hit, Physical reads counters using performance monitor
• Moving data base using Export/Import wizard, BCP and Bulk Insert operations
• Used SQL Profiler for troubleshooting, tuning of SQL Server perform
ProsSodexo coupons every start of year for more then 2, 500rupees
ConsMaintaing floor timings, no long breaks on a monthly basis
1. There is minimal balance. Half the employees are on bench. These are the ones who get to utilize all facilities. Others who are on projects are lucky if they reach home on time at day end to have a family dinner.
2. Office is located far away from the city (Pune) and it takes at least an hour of travel (one way) from my place. So I spend minimum of two hours of travel everyday.
3. Most infamous policy - daily average working hours must amount to 9 hours 15 min. Leaves will be deducted if this number is not reached. Overall policies are not employee friendly.
4. Chaos when executing projects. Many projects are in red zone. Plans rarely work out. Mistakes are repeated over time. Why cant people learn from mistakes!! Daily escalations are nothing special. Onsite folks give promises to client without consulting with development team, and development team has no choice but to comply with these promises which leads to long working hours. I've experienced this "client is God" attitude many times from onsite employees. This includes not only team leaders but project managers as well.
5. Work from home is not encouraged for developers. Only managers and above personnel can work from home.
6. Appraisal process is complicated. If you perform better than 125% of your capacity, then you have a chance to get 100% of the salary on your offer letter. Anything less than 125% and you will never get the amount specified on your offer letter. The monthly salary (in hand) is always a new numbe
Prosinfrastructure, facilities, transport facility
If you want to live a royal life for 4 months at a resort in Mysore while enjoying a beautiful weather join Infosys. But the pain and torment starts after you get posted to a Unit (which they call a DC). You will have to maintain a quarterly hour count average of 9.15 (in simple words you have to stay for 9h15m inside the campus daily). If not your salary gets deducted. 15 days of leave in a year with no encashment option and no sick leave. You fall sick, that's your fault and you will be forced to be on leave without pay. If you are a fresher get ready to be on bench for countless number of days and then get mapped to a project that uses a technology you haven't been trained in. Incompetent managers, useless HR's, and cunning teammates are some of the infinite adversaries you have to deal with everyday. The only thing great here is that you get to use gym, swimming pool, snooker, tt and many other recreational stuffs for a meagre 500 a month.You would be entitled to 4lks of health insurance which can be increased to 8lks if you pay out of your pocket. Salary for an high performer(80% and above during training, which I luckily was, will be around 23k monthly and expenses will be around 10k if you live an average lifestyle as most of the DC's are in big cities(not for people getting posted to home DC's). If you party or dine in resturants and go for shopping once a while, don't expect to save much at the month's end. And ya they give a ONE TIME bonus of 15000 for High performe
I have worked in Infosys for more than 2 years ans writing on based on the experience:
It all depends on the type of project you working in.
If you are in a project with less workload and light work pressure you have a lot of time to enjoy the infy facilites.-Lucky ones
If you are in a work loaded project then it is even difficult for you to get some time for lunch in food court and most of the time the lunch is at the desk itself.-Working ones
The normal life of IT people is like:
- Wake up and come to the office.
- Check the mails and go for breakfast with the team mates
Lucky ones: You can find enough time to go thorugh the news, facebooks, chat on lync etc etc...
Working ones:Have to start working solving the pending action items on you. The tasks are generally allocated by the onsite teams.
- Then comes the lunch time:
Lucky ones: will have ample time to wait for all the team mates/friends and then have a group lunch in one of the food courts.
Working ones: Usually will have the lunch on the desk itself
-- Back to the work.
Lucky ones: will do some of the little work pending on their side and will eagerly wait for the snacks/tea break.
Working ones: Still working to complete the action items.
--Tea/Snack time:
Lucky ones: Will leave the seat at sharp 4:00 PM and again to the food courts for chai
Working ones: Still working to complete the action items. Usually have the tea from the machines in the cubicles itself
--Drafting sta
• As a Salesforce SME, Conduct and organize workshops with stakeholders, Product Owners, other IT project tracks to determine CRM roll out road map for the client from Mid to long term perspective with various considerations to be made.
• Implemented Sales, Service and communities with lightening enabled now in phase based roll-outs with series of SFDC configurations and customizations.
• Fit gap and feasibility analysis with Telecom CRM solution (SFDC / Cloud sense) and other integrating COTS applications.
• Lead solution design and delivery for implementation for each releases. SPOC for all salesforce related discussions and impact analysis at onshore for the programme.
• Conduct grooming sessions with developers along with Product owners. Conclude user stories estimate’s and sprint planning with JIRA as a tool. Determine what to be coded and what to be configured with the teams.
• Execute and track E2E implementation, unblock dependencies with people and systems, review developments and strategies deployments and Go live launch with series of break testing.
• Perform configurational set up from moderate to advance in the areas of security controls, sharing settings, profile and permission set ups, connected apps, work flows, complex validation rules, process builders, communication templates, outlook configurations with SFDC, analyse code for apex class and VF pages etc.
• Team Handshakes & Brainstorming’s, Delivery Estimations, Timelines and Milestone adherence f
A typical day at work : Starts with requirement specification discussion along with a short team meeting. During this, emphasis is on the below mentioned topics -
1. What is the agenda for today?
2. What tasks do we have (as individuals and as a team) today?
3. Where are we on the ongoing tasks assigned (Completed/Extended/facing some issue)?
4. And last but not the least - What were the client's requirements that we were unable to fulfill, and what more could be done in order to make things happen?
Then comes the learning : We at Infosys always put client first. So while working with the current client, I came across many challenging situations in which I had to get familiarized with many new concepts in order to get things done - in time and with quality. Few of such fields are -
1. ASP.NET and it's application in Interface design, in a more interactive and user-friendly way.
2. SQl and it's various advantages (such as - Improvement of performance through various Optimization techniques).
3. JavaScript and JQuery and it's application in Validations.
4. And most of all - How to still do all of this and make some time to learn new concepts every day. Time management is one of the most critical things in IT, especially when we are working with a client within strict timelines.
Management : After a few days working under an experienced batch, I've learnt how to manage - Time, Resources and Priorities. It made me realize how each one of them is equally important
ProsRegular fun-on-floors.
ConsLong hours and tremendous pressure for deliverables.
Infosys has seen many phases of transformations in its 30+ years history, and considering the fact that Infosys is a very young company, it has come a long way since its inception currently having 150k+ employees with a geographical presence across many countries.
PROS:
A fantastic campus whichever office you join. While this may not sound like a benefit at a personal level, people who quit infosys talk about the campus as the first thing that they miss after going out. Outside the work hours, an employee can engage in thousands of activities such as sports of almost all kind, swimming, gymming, aerobics, yoga, photography classes to name a few.
A very strong layer of senior management - Infosys has a pyramidical hierarchy where the top management are mostly people who have been with infosys from almost the time it started. So they know the company inside out and spend considerable effort towards its functioning
Very friendly work environment - having said that Infosys has many layers from a fresher to senior management, the work culture in infosys is very friendly. Under very rare circumstances would people try to trouble other people. the relationship between the junior folks and middle management is generally very friendly, and this is one of the primary reasons people stick to the company even though salary is less than market average
New CEO bringing many positive changes
CONS:
Salary - one of the first things any infosys person will tell you. In fact salary
5.0
Human Resources Business Partner | London | 29 Jan 2015
Productive and innovative
Throughout my career, I have been required to be creative when developing new ways of interacting with the workforce. Some examples of this are;
Recruitment and day to day administration
b) I developed ‘HIPOTS’, which was a program aimed at retaining high performers within the business. This used a nine box model to create a detailed engagement program and focussed on increasing direct involvement with business leaders.
c) I created a new Induction and Orientation booklet for staff what relocated from Australia to India to help them to settle, and to assist them in their understanding of the basic requirements and cultural challenges of living in India.
d) I designed a Rewards and Recognitions program for a newly created business unit for employees of all levels.
Competency Development Programs;
a)Innovating Learning approaches:
• Learn from the Stars – I introduced a scheme whereby inspirational and educational movies that delivered a key message related to the workplace were shared amongst employees who were then asked to share their learnings with colleagues.
• My Story – I encouraged employees to share knowledge, experiences and success stories through regular mailers. I devised the format and circulated throughout the organisation.
b) Career Development – I created ‘Career Fair’, which was an online space where employees could connect with business leaders and HR managers to talk about where internal job opportunities existed and to understand the dif
I worked for Infosys formally known as eishtec in Waterford for 3 years. It isn't a great place to work. It was a starter job for me and a lot of people. They take advantage of students and young people. It's not worth the minimum wage that it is. I worked on tech support for phone company EE. You'll be paid bi weekly
You'll be dealing with English customers being angry and disrespectful towards you daily and TL's that expect too much from you. The job expectations are unrealistic. Everything that is expected of you on one call is ridiculous. You can spend half an hour to an hour on some calls. My record is 3 hours.
People aren't appericated and it is a constant revolving door of people getting and quitting the job. My team was about 20 people when I started. 18 of them were gone in the first year 3 the first month. There is now only 2 people left from that team there. IMPORTANTLY if you leave within the first 6 months they charge you 300 euro! And when you begin you won't be paid for your first week of training. (these rules could be different but that was what was in my contract). A lot of former employees got caught with that one and had to fork over the money for leaving before 6 months.
They have been brought attention to by Waterford TD's for fair working conditions multiple times espicailly for pay they've left paychecks short and during covid didn't pay 100s of employees and threw them under a bus by saying they would pay their employees so we didn't have to go
ProsTeam members. Vending machines are actually alright
tons of bureaucracy, non-functional and cheap......
been there over 4 years.
good things (we always start with the positive):
Pay and bonuses are ok, and paid on time
company is successful in acquiring projects, so there's always work. so good job security
It's ok for starter employees to train and learn
Bad things: (So many...)
bu·reauc·ra·cy is at a crazy level. nothing moves without a zillion approvals all the way at the GOD level.
IT support and systems are terrible. nothing works properly, helpdesk is often ineffective and useless. lots of time wasted on trivial tasks. systems are slow, full of errors. laptop so overladen with updates, that it hardly works. Everything is super restricted, access to websites, to drives, and makes work difficult sometimes, especially if you have to connect to client networks.
Try to get any commercial needed software for your work, you'll have to jump through hoops, and it will expire before you know it, and have to do it all over again and again....
HR - in the USA? non-existent. haven't been able to find them yet.. There's no one to talk to..
Hiring practices are incompetent. I think the criteria to hire new people is that they are breathing. Often no talent or any skills are required. Often they hire new recruits after other consulting/software companies rejected them....
Payroll and expenses and travel - this is a super cheap company. for travel they limit hotel lodging at $135/night which at most large cities gets you a bed under some bridge. The per-diem at $40/day is really
2.0
Senior Solution Architect | United States | 21 Jun 2020
Beware the bench
You are safe while on a project. Once you are on the bench you are at risk of being suddenly terminated.
Low projects and High billing rates is a bad mix -
The company charges high rates from client's which the clients are not willing to pay these days. Finally, they will place offshore resources at lower billable rates and remove you from the project citing budgetary constraints. Senior principals are the biggest risk job. They will put you on the project for a couple months for the design and then chuck you out and bring lower rated consultants (offshore and lower level principals/senior consultants) who can now make headway on their own since the most complex part of design has been done by Sr. Principal's. Basically, they use and abuse people for their experience and the let them go if there is no more work available. If something comes up, they will hire immediately. Hiring immediately means they may hire incompetent persons in the rush which has been the case. I have personally been put on difficult projects where several former Sr. Principal's were removed from the project by the client. This was caused by this philosophy of use and fire and then rehire when and as needed. If they had better sense, they would strive to keep their good guys instead of citing reasons of non performance due to low utilisation or sales revenue. If I am going to go around make sales for you and then do the actual design work, why would I be a lacky for someone else? I would just go and d
ConsShort breaks, Long work hours on projects, Demanding overtime with no pay for exempt employees
2.0
Customer Service Representative | Remote | 12 Jun 2022
Trust issues from the start
Everyday you log on someone will tell you how happy and surprised they are that everyone is still here and coming back.
They all know the job is bad, stressful and hard to work at, there is the expectation from the very beginning that everyone will quit and leave, they do nothing to stop you or keep you it seems. Very little trust in the management.
Anytime you're unhappy with something in the company a manager will basically shrug and tell you deal with it, won't offer an excuse as to why XYZ happened.
You may find yourself misled that the training is short, full time for only a small bit etc, this is untrue as it goes on for 5 long weeks, they can choose to extend it if you don't meet their standards
Although you work in customer care you're expected to make sales and convince people to take out more equipment etc with the brand, yeah it earns you extra commission which is nice but the job itself is very fast paced, stressful etc.
You get 10 mins of 'personal time' a day which is for bathroom breaks etc. Although you are allocated it, you're warned that if you max out those 10 minutes every day you'll be pulled aside for slacking off, even though you're allowed to take it??? Weirdly strict micro-managing like you're a child.
Breaks don't feel long enough to actually eat something decent to keep you going for the day, two 15 mins and one 30 min a day, the minimum to meet legal requirements basically.
You will work bank holidays, public holidays etc. So be aware of t
Questions And Answers about Infosys
How often do you get a raise at Infosys?
Asked 8 Nov 2022
2 yrs
Answered 25 Sept 2023
Yearly
Answered 23 Sept 2023
What should you wear to an interview at Infosys?
Asked 24 Feb 2017
Formal dress
Answered 8 Mar 2023
Formal dress
Answered 11 Nov 2022
What is the work environment and culture like?
Asked 30 Apr 2017
Follow this rules with the fress full mind
Answered 8 Dec 2019
Infosys values diversity and inclusion and is committed to the principles of equal employment opportunity. To know more about the work environment and culture at Infosys, visit www.infosys.com/careers.
Answered 2 Jul 2019
What is the promotion process like at Infosys?
Asked 8 Nov 2022
Bucketing is promotion process, no value for people who work hard
Answered 27 Sept 2023
Once in 2yrs
Answered 25 Sept 2023
What is Infosys vacation policy? How many vacation days do you get per year?