TCS is part of the Tata Group of companies, and as such, carries the burden of a formidable reputation that it has to continue living up to. The greatest Indian IT company ever - simply put. When we were growing up, we used to hear great stories about the opportunities that a career with TCS would throw up, and how the company had so many foreign (non-Indian) locations to which an employee could travel to etc. Lesser workforce, more quality, more benefits, greater employee retention -this cycle goes hand in hand. But ever since it has decided to challenge the Indian Railways in terms of employee strength, less has become more and vice-versa. Work conditions are very good, technical/business communication/miscellaneous trainings imparted to new inductees are of the highest order, colleagues very helpful, seniors unassuming and seldom to throw their weight around, and best part that there is a great ease of accessibility towards middle/senior management. But, there is a very big emphasis on experience and experienced employees. True, that experienced and loyal employees deserve to receive the best from a company, but there are no provisions to deal with above average/intelligent/capable freshers/less experienced people who join the company, and may actually be better or have achieved more than people more experienced than them. Everyone is treated at par, regardless of what he/she might have achieved, delivered etc. There is no extra motivation to 'stand out in a crowd', so to
• Oversee overall financial management, planning, systems and controls.
• Involved in various audits like SAS 70 (KPMG), PRR, TPISA and other audit related activities.
• Maintained and developed various process related Grids, eg. Fraud Grids, Compliance Grids, Record Management Grids.
• Ensuring that all metrics are maintained and updated at a stipulated time.
• Managed various Testing related activities to ensure all processes runs seamlessly at all times
• Improve the overall operational systems, processes and policies.
• Contribute to short and long-term organizational planning and strategy as a member of the management team
• Ensuring productivity is delivered within timelines (TAT).
• Conducting Performance Appraisals.
• Monitoring daily Work Flow between India and New York to ensure there is no breach in SLA and all client expectations are met and exceeded.
• Identifying process risks and implementation of the same in the SOP’s.
• Maintaining Standard Operating Procedures (SOP).
• Handling client calls and frequent interaction with clients.
• Interviewing and recruiting new hires
• Ensure that the process is risk free by maintaining various process risk related documents, check points etc.
• Monitoring QA for the Team by doing a sample dip stick.
• Volume forecasting
• Conducting daily huddles.
• Coordinating fortnightly and monthly meetings with the Management.
• Ensuring testing of all applications is performed on a timely manner so that it does not
Lots of projects and almost all the technologies. Good culture, ethics, job security
1. Working in such a big MNC means one's general work experience can vary from project to project as timings, work ease, technologies and everything else related to one's work will differ.
2. I was lucky to get opportunity in Financial Services IOU (Insurance domain). I have been involved in TCS BANCS which is a company product with out clients being top insurance providers across the world.
Got a great team with good leaders who guided me to learn and develop my skills.
3. I am also happy that TCS provided Digital Capability Assessment, which was a combination of exams and interviews to prove one's merit and thus increase one's compensation.
Although the assessments had their flaws with system failure during coding assessments too common and very inconsistent interview patterns across the board, it was still an opportunity for junior employees to increase their compensation benefits.
4. The health insurance provided by TCS in association with New India Insurance with Medibuddy acting as 3rd party is one of the best offered in corporate world.
5. Job security is really paramount here. If you do your job and have strived to become an important part of your respective work, you needn't fear about losing job ever.
6. Consistent pay under every circumstances. Even during COVID infected world and uncertain circumstances, we always received our salary on time. TCS had announced that there would be no lay offs whatsoever due to covid. Only variable pay for senior employees had
ProsGood culture, ethics, job security
ConsSalary structure, project allocation, slow career growth
UNIX Related:
• Providing Linux administration and support for over 500 servers for a large scale production datacenter environmemnt
• Administering Solaris Production servers in 24x7 environments
• Experience on File system and Disk management.
• Software management using RPM/Yum/Solaris package management
• User management, Creating and managing user account, groups and access levels.
• Administering (Creating, Mount/Unmount, Backup/Restore)
• Critical and non-critical ticket management and very good exposure to Change Management process
• Hands on experience in implementation of RAID levels.
• Applying security at physical level & file level accessing permissions to the users
• Automate job processing & management using Crontab concepts
• Interacting with Users and resolving their problems in a 24x7 support.
• Configuration of NFS, DNS
• Responsible for checking the system logs daily and taking preventive measures to avoid problems and system crashes.
• FTP administration and troubleshooting
• Printers CUPS administration
Logical Volume Manager:
• Expertise in the setup and administration of Logical Volume Manager
• Creating Physical volumes, Volume groups , Logical volumes.
• Creating, Resizing, Restarting and Removing the Volumes.
• Resizing the volumes and increasing file system.
• Performed volume group importing and deporting.
Backup Related:
• Having hands on experience in backup & restore administration using EMC NetWor
Excellent work place with enjoyment every everyday
In TATA Consultancy services the best part is that it gives you wide opportunities to grow while working. company sponsor for further studies and extra curricular activities.Management is fully cooperative.It is completely professional . it takes care of its employees very well. the policies and the procedures are set up in such a way that you remain professional and civilized. below are the responsibilities that perform in this organization.
• Interacting with the client
• Being a part of retention team to control attrition
• Conduction Briefing and de-Briefing for the Team on a daily basis
• Solving the technical issues of the customer regarding phone line and internet .
• Advising the customer regarding the upgrade version of Analogue Phone line to Digital( Fiber & NBN )
• Trained and motivated employees in areas of customer service.
• Cultivate strong customer relations and client loyalty as a result of dedicated customer service.
• Approached to resolving problematic issues: put customer on ease
• Have received Many appreciations from Clients /Customers/Management
• Provide all Best Possible support to the Clients and Customer.
• Prepare and accumulate Data for the Work done
• Conduct Trainings and Improvement Plans
• Take complete responsibility to Prepare and develop the New Hires.
• Monitor the Process Functionality by auditing
• Proves coaching to the advisors for the smooth functionality of the Process.
• Prepare Reports for the Pro
Review and understand the clinical study protocol and other documents like Data Management Plan, Study Data Quality Plan, Data entry manual, CRF completing guidelines, Data Validation Checks etc. Ensure strict adherence to the timelines in order to perform proper execution of data management activities.
Perform discrepancy management in accordance to the client quality standards and undertake any relevant training for the same if required.
Point of contact to Monitors for data flow, discrepancy management, and all other data management related processes.
Perform external checks, to handle manual discrepancies and action the same.
Provide data listings in the required format as documented.
Review the resolved discrepancies and close where appropriate.
Execute data listings programs and reviews for patient data consistency, quality and completeness as defined in Data Review Plan.
Communicate site data issues (data flow, discrepancies, etc) with sites, Monitors, Client Study Data Manager and colleagues on the study Data Management Team.
Perform activities according to database closure checklists in preparation for snapshot, efficacy analyses and database closures.
Track missing pages and outstanding queries in a timely manner and follow up with the site monitor.
Escalates unresolved issues appropriately to TCS Team lead and Roche client.
Central and local lab data management. Work on lab reference ranges for local labs and discrepancy management for
• Having 9+ Years of overall experience in design, development, testing and support of enterprise applications.
• Having 9+ Years of overall experience in design, development, testing and support of enterprise applications.
• Strong Java/J2EE experience includes working with Core Java, Servlets, JSP, Struts, Spring, Hibernate, Swing, JavaScript, HTML, XML and Weblogic, Websphere application server.
• Profound knowledge in core java concepts which includes Data Structures, Multi threading, Reflections, Exception handling and Object Oriented Programming (OOPS).
• Good working experience on Servlet and JSP with Tag libraries and Custom tags.
• Working experience in writing Struts Action Classes, Action Forms, Struts Config file and entire Struts architecture.
• Hands on experience on using iText framework to generate reports.
• Good experience in writing test cases.
• Hands on experience in writing Queries, stored procedures for Oracle.
• Hands on experience on Object Oriented Analysis and Design (OOAD).
• Extensive experience on Creational, Structural and Behavioral patterns.
• Hands on experience on Spring Dependency Injection (DI), JdbcTemplate.
• Hands on experience on using IDE Tools like Eclipse, Squirrel, SQL Developer and TOAD
• Experience in Unit testing, System Testing and Regression Testing.
• Experience on Operating Systems like LINUX, Windows.
• Familiarity in various software systems and platforms with good understanding of Object Oriented Design (OOD), Object Oriented Programming (OOP) and UML.
• Experience in complete software development lifecycle (SDLC)
1. In the role of Process Specialist, my basic responsibility is to upload, monitor and complete the tasks at the day end and reply to all critical and query related emails & floor support to the associates involved in task processing.
2. Being in the role of PROCESS ANALYST, I am basically involved in critical most ACCOUNTS RECEIVABLE RECONCILIATION PART including CASH APPLICATION (ORDER TO CASH/ RECORD TO RECEIPT/ RECORD TO RECONCILIATION- SPECIALLY EFT & LB PROCESSING) & CUSTOMER PAYMENT ENQUIRY (PAYMENT DISPUTES/ MISALLOCATIONS / REFUNDS / DIRECT DEBIT), DEBT ANALYSIS & SUSPENSE ACCOUNT CLEARING & ADJUSTMENT.
3. Dedicated floor support & training, task workflow analysis, task & resource allocation, Finance & Accounts domain training impartment.
4. Implementation of ROOT CAUSE ANALYSIS, WHY- WHY ANALYSIS, VARIATION & SLA TREND ANALYSIS.
5. Development of FMEA(FAILURE MODE EFFECT ANALYSIS), PHI (PROCESS HEALTH INDICATOR), KPI(KEY PERFORMANCE INDICATOR), DCFC (DAILY CONTROL FUNCTIONAL CHART) generation and analysis and process checklists, SOW(STATEMENT OF WORK), SOP(STANDARD OPERATING PROCEDURES), SIPOC, PROCESS MAPS, PROCESS HANDBOOKS, BMI (BACKLOG MANAGEMENT INDEX), MOM AND CONSULT TOOL PORTAL, SLA MATRIX.
6. Preparation of TASK VOLUME FORECASTING, DAILY REPORTS OF UNALLOCATED AMOUNT, AGEING ANALYSIS (OUTSTANDING AMOUNT), COMPARATIVE ANALYSIS (OUTSTANDING AMOUNT UNDER DIFFERENT BUCKETS), IMPORTANT TRACKERS LIKE- CNF, C&I AND NOISU TRACKERS in order to track the m
An experience to cherish both professionally and personally. Being my first stint with an MNC learned a lot.
My day starts with a detailed look at the inbox, which is followed by prioritizing the work to do by EOD, along with the discussion among teammates for any updates/changes in the day's deliverables.
Once all done i start my work, sharing it and updating the trackers at the end of each task completed. In b/w i reach out to stake holders in the project/task to apprise them of any abrupt deviations in the expected results and hold a discussion to resolve the same.
Before leaving for the day, I update the time-sheets/project trackers, checklists used for the day's task, and make reminders for the tasks on hold to be completed by next day.
During my tenure, i learned a lot right from understanding the tools used in data analysis, the methods followed, how to prioritize and deliver results before deadlines under pressure and producing quality deliverables while multitasking.
The managers let us be and do not interfere much in the work. Most of my interaction is with the onshore team.
I have a very cordial relation with my coworkers. We work together and share & document best practices. This way each one acts as a potential backup for another, thereby increasing efficiency and ensuring business continuity.
As such there is nothing like too tough about the job, but once in a while we have to adjust our work schedules in line with the onshore team due to work exigencies. But i take this in good spirit and understand that this is part and parcel of the game. [when the servers were
Prosflexible timings, work completed was more valued than time spent in office.
Consnot a great infrastructure. too much restrictions in personal space.
Being just a fresher out of my engineering care free life, TCS taught me to be responsible and understand that each decision I took in my work life made a difference.
A typical day would be considered as reporting to office by 9.30 a.m (Indian Standard Time) and working until all the agenda for the day was cleared off. It would be challenging and pushing ourselves to do a little better than we did the day before (even it meant the difference to be minute).It would start off as a conference call with the onsite team discussing the updates and chalking out the agenda for the day. Then managing my juniors to oversee their learning process and prepare them to be more efficient. Along with my individual project management and testing the quality of codes also mapping the client and functionality requirement at the same time.
Being a part of a huge team allows you to learn patience and appreciate participation of every single member of the team. Every person was responsible to achieve the bigger goal which was our clients satisfaction. And working together to deliver that sometimes was frustration and difficult but again over the time it teaches you to be more effective.
To me the hardest part of the job was the stress that came with it. Since we were the representatives of our organization to our clients we had to absolutely make sure we reach the expectations of the clients. Achieving this was the most trickiest part of the job since it is not the single man job. To co-
Tata has a company tagline of “Expect Certainty”. And if you seek a job here, and bless your heart if you get it, you will certainly be able to expect a lot of disappointments, every step of the way. You may or may not interview with someone that speaks English clearly enough to be understood, as the company is based in India and has sent many people here to run the business; though if you do get one of them, be thankful, they’re among the nicest people you’ll meet there. Their American counterparts are uncaring and merciless on a good day. On a bad one they’re vindictive and will micromanage you into oblivion.
You may be told you’ll work in IT and that the company does IT consulting. What you’ll actually do is answer a phone for a third party company. Your background check will take far longer than it should. They will waste your time as much as possible until they eventually get you a start date. You should expect that date to be pushed back at least once and keep some source of income going until you’ve actually sat through a first day of orientation. Otherwise, you may go a month or more after you’ve given two weeks notice at your previous employer before you start, let alone waiting until the next pay cycle to get paid, assuming they don’t mess up your payroll. And that’s not entirely from personal experience, no, most of my colleagues have gone through the same thing.
The pay is can be very good. Provided they pay you what they pay everyone else. If they think you’r
ProsPotentially good pay
ConsExtremely incompetent and toxic management, depressing culture, poor work life balance, unprofessional environment
TATA demuestra ser una consultora competitiva en el mercado mexicano. Para empezar el pago es 100% nominal y ofrece algunas prestaciones superiores, como 30 días de aguinaldo y 10 días de vacaciones, desde el primer año. Agradezco que los indios que me entrevistaron no me hicieron difícil el proceso de selección e incluso movieron mi CV con gente encargada de otro proyecto para colocarme.
Ya estando dentro de la empresa me di cuenta de que TATA cuenta con procesos administrativos y de desarrollo profesional que se encuentran bien definidos y documentados; de nuevo, sí hace la diferencia al compararla con otras consultoras.
Que, ¿por qué ahora me voy de la empresa? Porque, me salió una oferta económica muchísimo mejor. Creo que los aspectos de que me he quejado, mirando retrospectivamente, son detalles mínimos; como la poca flexibilidad que hay para acceder a software y algunas páginas. No puedo visitar Udemy y creo que no hay acceso a la página de Stack Overflow. Que tengan trámites para todo y no respeten los tiempos de respuesta que dicen me hace sentir que estoy en una oficina de gobierno y no en una empresa del sector privado. Cada día los empleados van a perder el tiempo recuperando la contraseña de Drive Encryption de McAffee y proporcionando como 30 veces la misma contraseña para entrar a Windows y la Intranet de TATA. En mi caso, mi jefe inmediato, al parecer, era nuevo en la empresa y creo que por eso no ha sabido resolver algunas dudas, que, son de gestión y no téc
ProsSalario base, SGMM privado con atención visual y dental, seguro de vida, colocación en proyectos, planes de carrera, reembolso de certificaciones, acceso sin costo a diversas plataformas de aprendizaje, etc.
ConsEl ambiente laboral se siente algo burocrático, hay poca flexibilidad en el empleo de recursos, los trámites toman más de lo que dicen, la jerarquía es compleja, no sabes quién es tu jefe o con quién revisar las cosas de índole administrativa
On a cold sunny Monday got a call on desk @ sharp 9:10 am, that one High profile Business Customer is very upset and angry as he is not able to suspend his connection, as System is reflecting due amount nearly double of his last bill (which had some wrong charges and had been adjusted after complaint).
Business Management has escalated this immediately to IT Directors and now this incident is been directly tracked by IT VP. So have to solve immediately, and need to send status in every 15 mins to update on the progress.
Firstly it was not known that the account had been adjusted & we were not able to identify any problem on any sample account, and not able to logically conclude how bill amount doubled. then we logged in to production system and found a huge amount of adjustment due to wrong charge.
After a tedious analysis it was found that the wrong charge that was present in users last bill has been adjusted, but in the front end View (validation added last release System change) instead of deducting the un-billed adjustment System is adding the value with last bill amount, which is going way beyond User's Credit limit and system is not allowing to suspend until a minimum amount of payment, even though He actually does not need to pay the amount as the charge has been adjusted.
It was not a good day, just after a production deployment, work spaces are not updated with current production code, came office after last night's hectic major release deployment more over weath
Working here was like working in a slaughterhouse. You are waiting to be butchered by the Supervisor when you make a minor mistake. You don't get recognized for the good things you do on the job; you get criticized for the bad things that happen. Bounced around from supervisor to supervisor due to the fact that they couldn't get a supervisor hired for my area (the state I live in). You are expected to put your JOB first, instead of your family (such as an emergency arises, or you have other things going on that do require immediate attention).
Typical day at work- Get on the company provided computer, get all programs up and running and immediately jump onto the phones to take calls. God forbid you have a customer that just wants to cuss you out or talk to you like a dog (you are expected to take it and diffuse the situation). You aren't allowed to let customers speak to Team Lead's or to any supervisor because they tell you in training, that you are to act as the if the supervisor is on another call, when they clearly won't be because they don't take calls since they are "higher ups". You are expected to do an escalation email and cross your fingers and toes and hope to God that the supervisor will call them back (99% of the time that doesn't happen, a Team Lead will call the customer back acting as a supervisor).
Management- This was one of the biggest jokes, it is literally non-existent when it comes to needing help with something or needing to let them know that "So a
ProsNothing at all literally.
ConsShort lunches, bathroom breaks are not welcomed, management/supervisors aren't on the same page
Questions And Answers about Tata Consultancy Services (TCS)
What qualifications refer to get job
Asked 4 May 2017
Bsc mathematics
Answered 6 Jun 2021
Graduation
Answered 22 Nov 2020
What should you wear to an interview at Tata Consultancy Services (TCS)?
Asked 26 Feb 2017
For white collar job role Suit ,tie and formal shoes
Answered 7 May 2022
Formal dress
Answered 16 Dec 2021
How are the working hours
Asked 4 Aug 2017
10:00 am to 6:00 pm
Answered 28 Oct 2019
Workers and employees fresh mind 8 to 10 hours working
Answered 21 Oct 2019
What would you suggest Tata Consultancy Services (TCS) management do to prevent others from leaving?
Asked 15 Mar 2017
Please improve your cab services
Answered 11 Apr 2020
For more learning more than knowledge & better opportunity of Bright futures
Answered 16 Aug 2019
Does Tata Consultancy Services (TCS) require background check? What kind of background check does Tata Consultancy Services (TCS) do and how long does Tata Consultancy Services (TCS) take to complete a background check?
Asked 27 Feb 2017
Door to door kyc check and take home pictures, address check, and neighbour details check
