Business Development (Marketing & Sales) - Cloud & General Solutions
In charge of training a team of 2 members, focused on generating new business for the Cloud & General Solutions of Unisys.
Ability to manage all aspects of marketing and sales activities including working on scripts and streamlining lead generating activities.
Responsible for developing new business opportunities by facilitating SME discussions/one on one presentation / conference calls / Webinars.
Responsible throughout various stages of sales cycle, from lead generation to drive strategic sales results.
To initiate and develop high level relationships to engage directly with C-level executives at organizations (Fortune 500 Companies Included).
Involved in E-mail Campaigns, cold calling, prospect qualification, exploring and closing all revenue opportunities.
Identification of potential Leads, Product Line & Profiling of prospecting companies.
Complete responsibility for the lead generation cycle from identification, information collation, qualification, contact, interest generation up to prospect conversion.
Analyze customer needs in terms of current business challenges, identify opportunities and potential solutions.
Proficient at using systems such as Sales Force for tracking prospects, leads and opportunities.
Create and maintain a database and activity history of current and future customers.
Establish and maintain good customer relations, with both internal and external customers.
Working on Campaign Reports, Campaign Metrics,
The project involved the development and maintainance of mortgage applications for UK Banks. My work involved development of certain requirements by the clients in the best possible way to fit in to the already existing UFSS application. A lot of things to learn as to how things are actually implemented and sent to the clients in the form of internal and external releases. The code was maintained in the Team Foundation Server and usage of WCF,MVC and other controls provided an opportunity to learn a lot about .NET framework. Management gave us an opportunity for an all round development as an indiviual. The workplace was quite serious with experienced people but they were quite helpful which helped us learn a lot of things throughout our tenure. The company was time bound where we had to stay at office even if we did not have work. But still I utilized my time discussing something or the other with experienced people which made our day. That was the most enjoyable part of our job where a blend of experience helped us to evolve as better human beings.
Good for people who like stability, not for the ones with aspirations
Worked in the support environment for 1.5 years, a typical day at work is getting roasted by tasks for 10 working hours straight (obviously excluding the 1 hour + break). Now of course the nature of tasks I performed on the daily basis were repetitive, which is not company's fault but what the job role required.
Workplace culture is fine, everyone seems approachable at first but later you'll realize how much politics driven the whole working environment is. This is even more significant when you are trying to switch the roles internally / seek promotion.
Salary is pretty weak, which is still okay as it would not be significantly better elsewhere but what makes the major difference are the incentives, or the lack of it. Forget that you will be rewarded for your hard work or extra work and time put in by you.
Could go into bit more detail but I don't see the point, overall I had a pretty underwhelming experience...but it could be different for you or someone else. Anyways, life moves on and so do people working in corporate. Hopefully I would never have to work here again in the future.
Thanks!
My key responsibilities in this organization is to provide technical support as well as solutions to Unisys employees and contractors without compromising on the customer service.. I have been working with Service Centre version 6 and Remedy 7.1, Quest diagnostics application..Have been assisting the analysts on floor with all the process and technical related queries. Also training the new analysts as well. My job includes following up on the service desk reports with the clients and the agents as well ensuring the SLA is met within the team, report any changes in BMC Remedy tool and process. Worked in ITSM (Service support & Service delivery) environment. Adhering to ITIL rules, Updating the CMDB (Configuration Management Data Base) with the addition of new laptops, desktops, printers, servers, Persons, Organization etc, Giving Remote support through Net meeting, BOMGAR application, Following up of calls with the resolver teams and vendor and making & Sending Daily call report, Weekly report (Power Point: PPT), Monthly Report (Power Point: PPT) is a part of my profile.
not a technology based company, they are mainly concentrate on end user services. at the time of interview they wont tell you as you are working with call center type. unfortunately managers are not having any managerial skills and technical skills. they have only excel maths.
There are not development project
No Learning Curve
All Support work
Low level politics
Work with Non Technical resource
Un Realistic resources
Your suggestions are discouraged straight away.
Working there was like a nightmare and it was like prison and manager was the jailor. The system is what manages everything. Unisys' management eat, drink and socialize only on a SLA basis. They don't have a life. Right from recruitment, operations and separation they look at you not as a person but as a resource or as an investment. They are least bothered about your life. Not helpful and they think they are systema…
ProsNo Pros for technical Guys
ConsThere are no good reasons to work at hyd site, forget about best reasons. HRs are puppets of managers here.
The way the things get done at Unisys is good, but their is minimum possibility of growth and as the process are getting automated there is also the risk of job security for the time period.
Managers are very co-operative and they want us to know things. They here to our suggestions regarding the work and are willing to put those changes into effect.
Co-workers are very co-operative and they expect the same from us. So there is always a mutual understanding in and between the teams.
The process is vast and it takes a lot of time to catch hold of things. So that can be considered as the hardest part. But there is a lot to learn and i have given my best in this regard.
ProsAs the work involves use of various applications, we get to know a lot of things and how each application works in its own way.
It was an absolute pleasure to work with Unisys, India. I lead a team of two. I was in charge of writing, reviewing, editing user manuals, white papers and communication that were sent to customers on a regular basis.
The role introduced me to outsourcing of jobs and the role of a team leader, handling documentation requirements across geographies. I learned to interact well with the engineering team to understand technology so as to write a user friendly manual.
Work place culture was fun and I was involved in writing or editing the newsletter for the Business Unit. I organized team get togethers working towards good professional camaraderie.
The most enjoyable part of the job was the opportunity to work with such a large team across Australia, US and India.
Quite Productive and Great Place to work at Unisys UK
Unisys UK has been a great place for me where I could really work well and learnt a lot. I have always given the chance to apply my skills and the management was always supportive of me to let me do things my way.
I have been awarded UK Star award for the work I did in Unisys UK and I made some great colleagues while working with whom I could share glasses of beer.
There was plethora of work to do and knowledge to gain and it was one of the challenging part for me to accept in very less time. But having a great manager and helpful co-workers really made my learning faster and easier.
I would recommend this place/company to everyone who wants to here.
I have started my career as a recruiter from Unisys global services. includes Sourcing by portal, social networking, head hunting, Screening based on the Requirement and the position, coordinating with the candidates and the Hiring Managers, Fixing the Interview,
Salary Negotiation, and take care of the offer that includes the release of the offer letter once after the verification of the credintials candidates provide also Engaged with the candidates until they join--Post Offer- ensure delivery of the offered candidates by TAT. was involved in Mass Hiring, Campus Interviews. (Screening,coordinating interviews,Meet and Interview the Candidates for HR ).
was working with a team of 3 which included 1 Manager , 1 subordinate and me.
great organisation to start a career and takes good care of the employees.
Every Monday has to be seen , It looked great ,everybody with full of energy . Employees over there are very kind and dedicated.
I learned how to behave in a professional life and how to balance personal and work life.
When I was getting trained the management was so concerned about the new trainees. Transport and security management was very good.
The toughest part at that moment for me was to clear the exams conducted by Unisys but it was fun.
Most enjoyable part in unisys was on fridays, EVery Friday there was some event organised to refresh employees restlessness all the weekdays, even the fun committee did not leave any hope to make the employees enjoy.
Unethical Policies - Hostile Work Enviroment - Low Pay
The Dell Break Fix technician job offers a low pay high stressful/hostile work environment from your management. It is rare you will ever work an actual 40 hour week and even rarer to get overtime.
Customers however have in almost every case for me been great to interact with.
The problem comes with the micromanagement from managers who require odious amounts of paper work to prove you are doing your job. Some of this paperwork is meant to be in my opinion confusing and open for interpretation to avoid paying for all time worked. Management often rejects expenses and time sheets adding to your frustration. I know some techs that just give up and take what they get.
Further, the company claims it pays for expenses such as parking, tolls and mileage. Be warned, in basic principle this is true to a point. However, they do not pay the full IRS deductible amount fore mileage and after 1000 miles per month for Unisys employees and 250 miles for contractors per week the mileage drops down to a flat .20 cents per mile. Many times you will be asked to go out of your primary coverage area which will take you 100s of miles over these thresholds. At a certain point you will be subsidizing Unisys for this and that is just unethical.
Communication is another issue. You will find it difficult to communicate with your manager either by email or by telephone when asking for help. I personal have fond some managers have a complete lack of understanding of the resources
ProsProfessional contacts, get to move from place to place, time goes by quickly
Conslow pay, stressful, hostile work environement, terrible benefits, unethical practices
Dysfunctional call center positions lacks communication and effective training
Supervisor and manager roles are poorly defined, it can often be a challenge for employees to get a clear answer from a higher-up for any type of work-related question. Management often ignores emails and phone calls from employees, even when the questions directly impact the employee's ability to successfully do their job.
HR contacts take several weeks to respond to emails.
Poorly defined access controls have allowed many employees to work several months without having the basic software tools necessary to efficiently complete their responsibilities.
Benefits, although they appear to be generous, are designed in a manner that precludes employees from actually benefitting. If a single member of a 35+ member team takes off for a day, no one else can have that same day off, regardless of how far in advance they request. It takes several weeks for time off requests to be answered, so when the employee finally gets their response, there isn't enough time remaining to put in another request. A disconnected system means that branches located in different cities can't view the complete time off request schedule, causing employees to think it's safe to request off for a time period, without realizing another branch member may have requested off for the same days.
Breaks and lunches are guaranteed to be late, sometimes as late as several hours. Second breaks are not guaranteed. When asked, employees are told that even though they worked through their break, that was acceptabl
ProsWork from home capability
ConsNo second break guarantee, late lunches, outdated tools, lack of communication, poor quality of training
I'm going to be talking about my experience working in Unisys Malaysia (Damansara Heights Branch). I came in through an employment agency. I worked as a part-time data entry clerk. This is my entire experience.
My first day in Unisys, I was told to come the same time all full-time employees report to work; 12:30 p.m. I was taught how to key in the data on the computer for about 45 minutes before being able to sit and do the data entry like other employees. However, when my pay slip came out, it was said I was trained for until 2:00 p.m. and therefore my salary would only start from there. (Part-time workers are paid hourly.) I was not paid for the training, and no action was taken even after my complaints and dissatisfaction that I had not been paid for the training.
I only worked three times in Unisys. They require part-time workers on Monday and on other days, it is on a call-to-call basis. It is extremely stressful to prepare transport and other necessities when you are told last minute to come in.
My last day in Unisys went something like this; I was called by the employment agency, asking me to go in as they required some extra help. Normal work hours start from 12:30 p.m. until 7:30 p.m. However, I was only given notice at 2:30 p.m. to go in at 3:00 p.m. I do not live nearby and I was lucky that I had transport. I arrived in Unisys at 3:00 p.m. and signed into their system.
The 'team leader' as they address this person, was shocked that I was there as they
ConsShort breaks, employers are rude, bad communication skills.
I did not enjoy my experience working at Unisys. To begin they say that they offer competitive compensation however the compensation only becomes competitive when you qualify for a bonus.
Also upon interviewing I was told that I would be able to get time off for something that was already planned, and all I had to do was tell my supervisor that I needed the time off and I was told that I could not take that time off.
There was a list that the supervisor in charge kept to help manage breaks and lunches and in order to take a break or lunch you had to be on the list. I was not able to go on break or lunch until the person in charge let me know that I could go and often times I would miss out on my breaks or lunches because there was not enough coverage. This made me feel like a kid back in elementary school asking for the hall pass.
I had my lunch stolen from the break room fridge on several occasions, in order to prevent that from happening I started bringing my lunch in a playmate cooler and put that cooler under my desk. I was told by my supervisor that I was not allowed to bring food on the floor and that the break room fridge had to be utilized. When expressing my concern that my lunch had been stolen, my boss said there was nothing that she could do about it.
There were shift bids that happened twice a year. In the short time that I worked there I was not able to get a desirable shift, both times getting a shift that I did not even bid on. The shi
ProsGood Coworkers, Consistent Paycheck
ConsShort Breaks and Lunches, No Upward Mobility, Micromanagement, Minimal Healthcare
Management is your typical twenty-something millennials, very unorganized, arrogant bunch. The workload is very often a ridiculous amount, you are not only expected to receive calls as they promised during the interview (maximum 15 a day they said), but handle other requests and incidents from user coming in the form of emails, chat interactions, different queues. If the call volume is low, they will make sure to keep you very busy working on any of the offline tasks. Preliminary training has little to do with the actual client specific tasks. Client specific training is substantial but short and if you are not IT minded it will be of very little use. They like to put people on different accounts which is a mess. Payment for people who speak English + another support language is quite low. The internal systems agents are supposed to use freeze up often, but you are still expected to receive calls. In many instances you are supposed to work with a useless collection of help material, the different support groups you have to assign tickets to send tickets back to you with ridiculous reasons, so you often end up having to receive calls with irritated users, update your tickets, try to fight with the dumbbass support groups, work on incoming emails, request queue, interaction queue and chat. The incentive program is laughable, the company has such service level agreements that can only be reached if you break your back day in day out. I never before seen a place where people rand
ProsIt is okay for a fresh graduate to have a reality check.
ConsInadequat management, low salary for people with 2 support languages.
If you like working independently and traveling within your home area the job is good. The people you work with (if you ever get a chance to) are usually great. Had an amazing manager but they let him go to hire a cheaper manager who knows nothing.
Unisys doesn't have any loyalty to their employees. The benefits are not good but not to expensive. They continually lower pay and reimbursement where it has become not worth being on-call or driving your own vehicle.
The job itself is good. You get to work from home and schedule your day so it's got a lot of flexibility. You more than likely won't meet another employee accept maybe a phone call or two. If you do your job well you won't be bothered.
They do continually require you to gain more knowledge but don't pay you anymore for it. They have so much extra admin stuff for each account and it becomes cumbersome. Most of the technology they require you to use to do your job is terrible and they keep changing it. Every time they add some software or tech to use it never works and makes your job harder.
Higher up management not only doesn't listen but seem to retaliate when you complain. It used to be a good place to work but at least in Field Services, is no longer. Just know if you want to work here you won't get raises (or it's so small feels like a slap in the face) , your benefits aren't good, you will need a car that gets good gas mileage but is cheap because their reimbursement barely covers gas.
ProsIndependent, Not much micro management, fun, learn alot
ConsConstantly removing benefits, pay is bad, benefits are low, management doesn't care
Call center that is good for getting your foot in the door with IT experience
This is a place that accepted me with no IT experience to get my foot in the door to be able to have experience. Other than that your average day consisted of high stress. Managers liked to breathe down your neck when a call was going on too long and some L2's would flat out yell at you for being on a call too long. They never like to actually get problems fixed and are more worried about how long the calls take. At first I felt the manager I had was on my side and actually trying to help me. I should have known better. I was let go because of some conversations that took place over lync or group chat. Everybody had conversations that were just like the one I got let go for. It seems like they pick and chose who they want to ignore for exhibiting unacceptable behavior in a work environment and then let the rest go that they don't like. In that case, the reason I was let go, everyone on my team should have been let go as well as they were all having the same conversations on group chat if not worse. You also get bathroom breaks which time was taken from your regular breaks. Being on a water pill for blood pressure they wouldn't work with me on that at all. Bathrooms are also disgracefully disgusting. When you're wife literally turns to you in the morning and says "You were having nightmares about being on a call at work last night", it's time to reconsider the job anyway. That's beyond too stressful.
ProsThe pay was descent
ConsBathroom breaks came out of regular break time, morale, dirty, everything else
Num dia típico de trabalho começa-se por ler o correio electrónico do dia e calendarizar a agenda de acções a desenvolver nesse dia com base nas prioridades estipuladas de acordo com o projecto em questão.
Trabalha-se em regime "desenvolver na casa para mais tarde implementar no cliente".
A infraestrutura de apoio para o desenvolvimento técnico das soluções a implementar por vezes encontra-se indisponível dificultando dessa forma o eficaz desempenho do trabalho - a parte difícil do dia.
As tarefas ao serem cumpridas são actualizadas na planilha de projecto por parte de cada interveniente.
Semanalmente existe uma reunião de ponto de situação com os elementos das várias equipes e seus responsáveis diretos.
Os colegas procuram se interajudar criando um clima agradável de trabalho e de partilha de experiências, levando ao melhoramento do conhecimento geral e particular de cada indivíduo.
O desnivelamento hierárquico é dissimulado pela sã convivência entre os sectores de direcção e os demais colaboradores. Todo o mundo procura ouvir as opiniões de todos.
O tempo decorre normalmente durante um período diário de 8 horas de trabalho e 1 hora para almoço. O horário de entrada e saída é flexível entre as 08:30h e 10:00h no período da entrada e as 17:30h e 19:30h no período de saída.
ProsEspaço copa para café, chá, fruta da manhã e set de pratos e talheres para quem traz almoço de casa
Good Place to get experience but not a career company
I began working at Unisys in 2010 expecting to stay for a couple of years to get some needed experience in the IT field. I was there for nearly 7 years mostly because i really liked the company / account that i supported. For many of the years that i was there you were unable to transition from the Helpdesk role to a more technical role such as server administration or access and identity management due to being Unisys Technical Support as opposed to Unisys. This greatly limited the room for advancement in the company as a whole. Once hired if they want or need to change your work hours there is little consideration as to whether those changes work for the employee it's more of a take it or find another job kind of deal. In my opinion this could be done in a better way. Attrition rate is high. Management has little concern for the employee's and see things based on statistics and could do better by listening to employee needs and ideas which over the last couple of years has gotten better. Overall it's a call center job with a focus on Technical Helpdesk roles which is good for entry level iT experience. I did learn a lot in my time there in terms of troubleshooting techniques and troubleshooting a vast array of hardware , software, and network problems. At the end of the day the thing that i liked the most was fixing a complex problem for the end user that even I wasn't sure that I could fix.
ProsEntry level experiance
Conslimited room for growth
Questions And Answers about Unisys
If you were to leave Unisys, what would be the reason?
Asked 21 Mar 2018
Make an impact, and at the end of every day you’ll feel valued, inspired and empowered
Answered 23 Jun 2018
No Work-Life balance.
Answered 5 Apr 2018
Recently,I have been placed in Unisys through Campus placement and i want to know that in which field i should do my training as my joining will be after 1 yr so what should i learn before joining the company so that can be beneficial for me as well as the company?
Asked 17 Oct 2017
Make an impact, and at the end of every day you’ll feel valued, inspired and empowered
Answered 23 Jun 2018
It totally depends on the project you are assigned. It is always better to brush up on OOP concepts and SOLID principles. Basics of tiered architecture for enterprise software development should help.
Answered 5 Apr 2018
How did you feel about telling people you worked at Unisys?
Asked 13 Jul 2017
Its is employee friendly and
Answered 22 Jan 2018
Good Growth rate
Answered 20 Sept 2017
How are the working hours at Unisys?
Asked 18 Apr 2017
Very fixable
Answered 23 Oct 2017
* It has been recently changed from 8 hours to 9 hours
* Including the break it will be for 10 hours which is one of the negative points for the company
Answered 4 May 2017
How does someone get hired at Unisys? What are the steps along the way?
