Previous experience in a customer service or support role is preferred.
Excellent communication skills, both verbal and written, with a strong command of the language used for customer interaction (e.g., English).
Ability to empathize with customers and remain calm and professional during challenging situations.
Strong problem-solving and decision-making skills.
Basic computer literacy and familiarity with customer support software or ticketing systems.
Multitasking abilities to handle multiple customer inquiries simultaneously.
Flexibility to work in shifts, including evenings, weekends, or holidays, as customer support may be required 24/7.
Strong attention to detail and organizational skills to maintain accurate customer records.
Ability to work effectively in a team environment and collaborate with cross-functional teams.
A positive and customer-oriented attitude
Job Types: Full-time, Fresher, Permanent
Pay: ₹18,000.00 - ₹23,929.68 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Compensation Package:
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Schedule:
- Day shift
- Night shift
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
Speak with the employer
+91 8091030301
