Role and Responsibilities: Responsible for all kind of transactions for any group that arrives at PLaY. Provide all the right information of prices and packages of the day. Responsible for providing all T&C information prior to receive payments.
· Cash Handling
o Receive payment by cash, check, credit cards, vouchers, or automatic debits.
o Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
o Maintain clean and orderly check in-checkout areas.
O Answer customers' questions, and provide information procedures or policies.
O Guide customers with the products at the completion of transactions.
O Sort, count, and wrap currency and coins at the end of the day.
O Compile and maintain non-monetary reports and records.
· Time
o Be aware of the bookings for the day and any specific requirements
o Check the following week schedule and prepare adequately
· Customer Service.
o Responsible for all walk-ins and group bookings coming to PLaY as the first point of contact.
o Ensure excellent customer service and quality delivery.
o Greet customers at the entrance and organize the initial registration and plan of action.
· Maintenance
o Co-ordinate with Reporting Manager for any issues related to equipment/inventory for the day.
· Customer Feedback
o Ensure any feedback received from any customer brought to the notice of the relevant Manager.
Qualifications and Education Requirements
10+2 or Any Degree
Preferred Skills
· Interpersonal skills
· Customer orientation
· Teamwork
· Excellent Communication skills
· Detail oriented, strong organizational skills
· Pro-active and creative thinker
· Problem solving and ability to “think on your feet”
Job Types: Full-time, Permanent
Salary: ₹18,000.00 - ₹25,000.00 per month
Schedule:
Supplemental pay types:
- Performance bonus
- Yearly bonus
Application Question(s):
- Candidates from Bangalore will be preferred
Experience:
- total work: 1 year (Preferred)
Ability to Commute:
- Bangalore, Karnataka (Required)
Ability to Relocate:
- Bangalore, Karnataka: Relocate before starting work (Required)
Work Location: In person
Speak with the employer
+91 8431911704