JOB DESCRIPTION
As a Shared Services Control Manager, you will promote a strong business control framework, data quality adherence and be a hygiene subject matter expert (SME) of CRA. In this role, you will support the CORE program execution across Asset Wealth Management (AWM) and JP Morgan Wealth Management (JPMWM). CORE, Compliance and Operational Risk Evaluation, is the firm’s operational risk self-assessment reporting process & system.
The successful execution of your responsibilities requires attention to detail, effective communication, and the ability to embrace and contribute to a dynamic and diverse work environment across AWM/ JPMWM control teams and support functions.
Job responsibilities:
- Deliver ongoing monitoring of the control environment by engaging with colleagues across the firm to communicate change, by analyzing data quality reports, and by participating in key deliverables.
- Ability to access applicability of legal obligations and communicate potential gaps to business control managers.
- Support a proactive culture that leverages change management protocols.
- Monitor, identify and challenge meaningful metrics to inform on the health of the operational risk and control environment. Escalate, as appropriate.
- Participate in projects and initiatives on risk & controls (e.g., data quality, risk heightening, obligation mapping, awareness programs, trainings, process mapping, etc.)
- Compare policies, standards, procedures to CORE processes, risks, and controls for execution consistency and/or identification of gaps.
- Continuous learning and expanding knowledge of CORE, data quality and CRA in order to execute control activities, and compliance with relevant standards.
- Maintain strong engagement across multiple stakeholders, collaborate with local, regional & global stakeholders to stay abreast of Firmwide and LOB risk and control agendas.
Required Qualifications, Skills and Capabilities:
- Bachelor’s degree or equivalent experience required.
- 3+ years of financial service experience in controls, risk management, audit, quality assurance or compliance preferred.
- Exceptional critical thinking and analytical skills with an investigative mind-set with the ability to effectively communicate conclusions.
- Highly motivated, energetic self-starter who takes ownership with strong relationship building skills and the ability to effectively partner across numerous teams to help drive the Shared Services Control agenda.
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.