Captain / Guest Service Agents (Food & Beverage) – The Orchid Pune

SOEG - Pune, Maharashtra (30+ days ago)

Apply Now

Job Positions Available at The Orchid Pune

Captain / Guest Service Agents (Food & Beverage)

Job Specification

1. The applicant must be from a Hotel Management background

2. Good communication skills and customer service skills are required for this role

3. Applicant must have a pleasing personality

4. Applicant must have a BHM degree/diploma

5. The Applicant must have a good knowledge about food & Beverage Service

Job Descriptions

The Job duties of Captain include:
1. A Captain is responsible for guiding the waiter/waitress and bus boy/girls in the performance of their jobs.

2. A Captain is responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during the operations of restaurants.

3. A Captain is responsible for consistently implementing the service standards in the restaurant.

4. A Captain is also responsible for ensuring sufficiency of manpower in the shift

You would need to performs other duties and responsibilities assigned by the immediate superior, which leads to guest satisfaction and profit for the hotel.

Job Description for Stewards/Waiters/GSA Food and Beverage Service

1. As a Guest Service Agent, you would need to Prepare tables for meals, including setting up items such as linen, silverware and glassware.

2. Greeting guests is a part of your job role.

3. You would need to present menus to the guests and answer questions about menu items, or make recommendations.

4. You will be responsible for cleaning tables or counters after patrons have finished dining

5. Serving food and drinks is part of your job.

6. Your job role also involves handling guest complaint according to hotel’s policies.

You would need to perform any other job duties assigned by the Captain or Restaurant Manager

About The Orchid Pune, Maharashtra, India

The Orchid Pune is not just a hotel but a destination in Pune. This 5-star hotel is a land mark in one of the best cities of India.

Located on the Pune-Bangalore Highway, The Orchid Pune, is a five-star property and an Ecotel Hotel in India that exudes grace and luxuriance.

The Hotel is away from all the hustle-and- bustle of the busy city. It is situated at an ideal distance from many IT and software hubs in Pune - making it the business traveller's preferred choice of booking.

The hotel also boats of 350 luxurious rooms and 80000 square feet of convention space making it the biggest convention and MICE destination in Pune.

Sprawled across six acres of stunning landscaped gardens, The Orchid Pune, is host to an assortment of world-class conference rooms, banquet halls, and outdoor lawns for events.

The hotel is adjacent to Pune's only International Sports Complex that makes it a near-impossible place to miss.

The hotel has a great 24 hour dining option Boulevard and a bar to relax after a busy day. Rejuvenation doesn’t end here as the hotel also has a Swimming pool, Spa and Fitness centre to ensure guests have the best hospitality facilities in store at the hotel.