Required Skills
Technology | Cisco VoIP PABX Administrator - Level 2 Support
Technology | Five9 CCaaS Administrator - Level 2 Support
Technology | Fortinet VoIP Administrator - Level 2 Support
Technology | Amazon Connect Administrator - Level 2 Support
Education Qualification :
B.Sc
- CUCM (Cisco Unified Communications Manager): Proficient in the installation, configuration, and administration of CUCM.
- CUC (Cisco Unity Connection):Expertise in managing and maintaining Cisco Unity Connection for voicemail and messaging.
- UCCX (Cisco Unified Contact Center Express):In-depth knowledge of UCCX for designing and implementing contact center solutions.
- CISCO EXPRESSWAY: Proficient in configuring and managing Cisco Expressway for secure external communications.
- Cisco Webex: Experience in implementing and supporting Cisco Webex collaboration solutions.
- Cisco CMS (Cisco Meeting Server):Proficient in managing Cisco CMS for scalable video conferencing.
- Voice Gateways: Extensive experience with configuring and troubleshooting Voice Gateways.
- SIP (Session Initiation Protocol): In-depth understanding and implementation of SIP in the context of unified communications.
- SBC (Session Border Controller):Proficiency in configuring and maintaining Session Border Controllers for secure communication.
- Cisco Video Telepresence: Expertise in implementing and supporting Cisco Video Telepresence solutions.