A Waiter/Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience.
Key Responsibilities:
- Welcome and seat customers in a friendly and professional manner.
- Present menus and explain menu items, specials, and promotions.
- Take food and beverage orders accurately.
- Serve food and drinks promptly and courteously.
- Check on customers to ensure satisfaction and address any concerns.
- Process bills and handle payments when required.
- Maintain cleanliness and organization of dining areas and tables.
- Coordinate with kitchen and bar staff to ensure timely service.
- Follow food safety, hygiene, and restaurant policies.
- Assist with setting up and clearing tables before and after service.
Required Skills and Qualifications:
- Good communication and customer service skills.
- Ability to work in a fast-paced environment.
- Basic math skills for handling bills and payments.
- Strong teamwork and interpersonal skills.
- Physical stamina to stand and walk for extended periods.
- High school diploma or equivalent (preferred).
Preferred Qualities:
- Friendly and positive attitude.
- Professional appearance and behavior.
- Attention to detail and accuracy.
- Ability to remain calm under pressure.
- Flexible schedule, including weekends and holidays.
Typical Duties:
- Taking customer orders.
- Serving food and beverages.
- Clearing and resetting tables.
- Assisting guests with menu recommendations.
- Ensuring customer satisfaction throughout the dining experience.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person