- Managing a team of representatives offering customer support.
- Overseeing the customer booking service process.
- Resolving customer complaints brought to your attention.
- Monitoring the work of individual representatives.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge and communication skill to enhance customer support.
- Maintaining a pleasant working environment for your team.
Job Type: Full-time
Pay: ₹10,000.00 - ₹13,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Adabari, Guwahati, Assam: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Work Location: In person
