Job Summary:
The Operations Manager is responsible for overseeing and optimizing the day-to-day operations of the organization. This role involves managing resources, ensuring operational efficiency, and implementing strategies that align with the company’s goals. The Operations Manager will work closely with other departments to drive continuous improvement and achieve operational excellence.
Key Responsibilities:
o Oversee daily operations, ensuring processes run smoothly and efficiently.
o Develop and implement standard operating procedures (SOPs) to enhance productivity.
o Monitor and manage budgets, ensuring cost-effectiveness in all operations.
o Analyze operational performance and initiate corrective actions as needed.
• Team Leadership:
o Lead and manage\ a team of [X] employees, including hiring, training, and performance evaluation.
o Foster a positive and collaborative work environment, encouraging teamwork and professional development.
o Set performance goals for the team and monitor progress towards achieving them.
• Process Improvement:
o Identify opportunities for process improvements and implement strategies to streamline operations.
o Work with cross-functional teams to drive innovation and improve overall efficiency.
o Utilize data analysis to make informed decisions and optimize operational performance.
• Customer Service:
o Ensure that customer service standards are met and maintained.
o Address customer concerns and resolve issues in a timely and professional manner.
o Work closely with the sales and customer service teams to enhance the customer experience.
• Compliance and Safety:
o Ensure compliance with all relevant regulations and company policies.
o Develop and enforce safety protocols to maintain a safe working environment.
o Conduct regular audits and inspections to ensure compliance and safety standards are upheld.
• Reporting:
o Prepare and present regular reports on operational performance to senior management.
o Track key performance indicators (KPIs) and provide insights for strategic decision-making.
o Manage inventory levels and ensure accuracy in reporting and documentation.
Qualifications:
- Education: Bachelor’s degree in Mechanical Engineering
- Experience: Minimum of [5+] years of experience in operations management, with a proven track record of leading teams and optimizing processes.
o Strong leadership and team management skills.
o Excellent analytical and problem-solving abilities.
o Proficiency in using operations management software and tools.
o Strong communication and interpersonal skills.
o Ability to manage multiple projects and prioritize tasks effectively.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Schedule:
Work Location: In person
