Profile:- Service Now Developer
Experience:- 3-4yrs
Salary - hike on current
Location:- Bangalore
· Understanding of the entire Service assurance or fulfillment life cycle with 3-4 years of experience.
· Fundamental understanding of Service Now modules, integration hub, and components
· Development and enhancement of Service Now applications/modules. (TSM / ITSM / CMDB / CSM / OMT/ FSM / ITOM / TSOM / GRC / HRSD)
· Hands-on experience in API integration (OOTB, Custom) with third-party applications.
· System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP, SSO-SAML.
· Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes.
· Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
· Implement changes, workflow automation, UI, integrations, and enhancements.
· Perform workflow design, configuration, development, and data loads for ServiceNow platform.
· Experience in configuring Business Rules, Scripting, UI Actions, Scheduled Jobs, etc.
· Experience of Agile way of working – User Story, Sprint model etc.
· Having technical bent of mind with interest in system configurations and integrations.
· Knowledge on ITIL, eTOM and TAM.
· Understanding of TM Forum APIs.
· Understanding of Telecom products or services.
· Good functional understanding of any one of the tools with at least 4 years of experience – ServiceNow, Netcool, BMC Remedy, EMC Smarts
· Experienced in the areas of BSS/OSS architecture, design and implementation for Telecom customers which can enable effective capturing of requirements
· Should be able to engage with multiple stakeholders like Business, SI partners and System owners.
Thanks & Regards
HR
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Leave encashment
Shift:
Work Days:
Work Location: In person
