(US Voice Process)
*Location:* Wagle Estate, Thane
*Experience:* Minimum 1 year in International Process (US, UK, Australia process preferred)
*Employment Type:* Full-time, Immediate joiners preferred
*Work Schedule:* Night Shift, 5 days a week
*Position Overview:*
We are seeking experienced Customer Service Representatives to join our dynamic team in Thane. The ideal candidate should have at least 1 year of experience in handling US-based customers in sales, customer service, retentions, collections, or medical billing processes.
*Requirements:*
- Minimum 1 year of experience in a similar role within an international process (US, UK, Australia).
- Excellent communication skills in English (both verbal and written).
- Ability to work night shifts and weekends as needed.
- Strong problem-solving skills and ability to multi-task in a fast-paced environment.
*Preferred Skills:*
- Experience in US sales, customer service, retentions, collections, or medical billing.
- Familiarity with industry-specific software applications.
*Benefits:*
- Competitive salary based on experience and skills.
- other benefits as per company policy.
- Professional development opportunities and training programs.
- Dynamic and supportive work environment with opportunities for career growth.
EMPLOYER'S NO- 9555655548
Job Type: Full-time
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Commuter assistance
- Provident Fund
Schedule:
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- International bpo: 1 year (Required)
Shift availability:
Work Location: In person