Executive - Out Patient Billing

Apollo Hospitals - Navi Mumbai, Maharashtra (30+ days ago)

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To attend all queries outpatient billing, registration, estimation and internal audit over phone and direct.
  • To control the crowd at the outpatient billing counter.
  • Supporting the registration counter in helping them at the time of heavy rush.
  • To verify the investigation slip in order to minimize the patients waiting time before making payment.
  • To coordinate with the various departments regarding investigations in case VIP and foreign patients.
  • To solve the subordinates queries.
  • Assisting the Manager Operations in overall operations.
  • Clearing doubts of company patients about benefits and also credit details.
  • To give approval for issuing of duplicate bills in case the original is lost.
  • To cross check and sign after generation of refund slip.
  • To generate monthly statement like free bills statement.
  • To prepare all types of bills like credit OCR and cash OCS bills during the absence of cashier.
  • To check for discounts i.e. shareholders, staff and corporate discounts.
  • Checking the attendance of staff.
  • To ensure the cleanliness of the counter.
  • To check the grooming standards.
  • To explain the functions of the department to the new staff and management trainees.
  • To perform any job / task as and when assigned by the superior.
  • To participate and contribute to departmental quality initiatives.
  • To be aware of departments performance and objective.
  • To carryout data collection/support in data collection.
  • To adhere to the safety norms of hospital, follow both patient, and staff safety rules.
  • To ensure all the employees are trained/oriented about the quality systems of the department.