Greetings from Vibrantzz Management Services!!!
We are looking for an experienced Senior Customer Service Representative. The ideal candidate will have a proven track record in customer service, excellent communication skills, and the ability to thrive in a fast-paced environment.
Location: Malad, Thane, Andheri and many more
Salary: 18k to 40k
Responsibilities:
- Handle inbound and outbound calls/ emails/ chats from international clients.
- Provide exceptional customer service and support.
- Resolve customer inquiries and issues efficiently.
- Meet performance metrics and targets.
Requirements:
- 12th or Graduated
- Prior BPO/customer service experience is a plus.
- Excellent command on English language (verbal and written).
- Ability to handle stressful situations and work in a fast-paced environment.
- Proficiency in using computers and relevant software.
- Ability to work during night shifts or flexible hours.
- Should have all the documents i.e. education, personal and experience
Benefits :
- Attractive package with performance based incentives.
- Comprehensive health benefits.
- Opportunities for growth and career development.
- Transport facility
For further inquiries, please contact or WhatsApp
Yogita - 9167080474
References are highly appreciated kindly spread the word with your friends and colleagues
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
