Assistant Manager Outlets

AccorHotels - Gurgaon Road, Delhi (30+ days ago)

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Manages the complete F&B Outlet operations under Director of Outlets
 Ensures guests are well looked after, from the moment they arrive to the time they leave
 Offers attentive service to guests, adapting to any constraints
 Establishes good relations with guests, offering advice and fostering customer loyalty
 Increases revenue for the point of sale through additional sales techniques
 Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members, during outlet briefings etc.
 Integrates, trains and manages personnel and assists team members to improve their skills and provides support for career development