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Technical Process Executive

Infosys BPM Limited -
Pune, Maharashtra

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Job details

5 hours ago

Qualifications

Customer service

Full job description

Key Responsibilities:

Receive inbound Calls Emails Chats and ensure that cases and interactions are logged correctly in the required tool
Walk customers Provide navigational support on self service portal
Place outbound calls to customers when required in line with Client Company guidelines

Additional Responsibilities:

2 months of training in Mysore
Flexible to work in Nightshift

Preferred Skills:

Customer Service,Customer Service->CS-Service Desk/ Voice,Customer Service->Regular CS

Apply Now

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