Handle Business Operations: Drive seamless business operations by overseeing and optimizing key processes, fostering cross-functional collaboration, and implementing efficiency-enhancing initiatives to achieve organizational objectives.
Administrative/Executive Assistance: Manage and maintain executives' schedules, handle emails and messages, and prepare documents, reports, and presentations.
Customer Service : Ensure customer service by implementing proactive support measures, addressing queries, and continuously enhancing the overall customer experience to drive loyalty and satisfaction.
E-commerce Assistance: Proficiently navigate and optimize online platforms, manage product listings, and streamline order fulfillment processes to enhance overall e-commerce efficiency.
CRM and Lead Management: Execute strategic customer relationship management (CRM) strategies, adeptly handling lead tracking, and nurturing to foster meaningful and enduring client relationships.
Excel and MIS Reporting : Utilize advanced Excel skills to generate insightful MIS reports, providing key stakeholders with accurate data-driven insights for informed decision-making.
Research : Conduct online research to gather relevant data and information and prepare summaries and reports to support decision-making.
Vendor Management : Manage communication, documents, and invoices; process and track orders and take care of compliance and vendor contracts.
Qualifications
Minimum 3 years of full-time corporate work experience
Strong written and verbal communication skills.
Bachelor/ Master’s degree
Proficient in Microsoft Office Suite and virtual collaboration tools.
Excellent time management and organizational abilities.
Demonstrated ability to identify and resolve issues proactively.
A team player who can collaborate effectively with colleagues at all levels.
Adaptability to changing priorities and tasks.
Schedule (US Shifts Only)
Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Monday - Friday
Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Monday - Friday
Logistical Requirements:
Quiet and brightly illuminated work environment
* Laptop with Minimum 8GB RAM, I5 8th gen processor
* 720P Webcam and Headset
* A reliable ISP with a minimum speed of 100 Mbps
* Smartphone
Job Types: Full-time, Permanent
Pay: ₹450,000.00 - ₹700,000.00 per year
Benefits:
Schedule:
Application Question(s):
- Do you have your own Laptop?
Experience:
- total work: 2 years (Preferred)
Language:
Shift availability:
Work Location: Remote
