Global Merchant and Network Services (GMNS) is the merchant acquirer, processor, and marketing partner for the millions of merchants around the world who accept American Express Cards.
The Strategy, Planning & Enablement (SP&E) Analyst role is an integral part of the Global Strategy, Operations & Performance (GSOP) SP&E team that supports GMNS business performance through merchant data analysis, sales performance insights, and enhancement of tracking capabilities across Merchant Force and related reporting ecosystems.
The successful candidate should have a strong technical, analytical, and process-oriented mindset. They should feel comfortable collaborating with internal customers across the globe and demonstrate thought leadership and professionalism while performing job responsibilities.
Qualificiations:
Bachelor’s Degree or equivalent.
Technical skills:
- SQL programming
- Tableau
- Advanced user of Excel and Power-point.
- Comfortable working with large, complex datasets and transforming data into meaningful business insights.
- Strong communication / influencing skills and ability to build relationships across teams.
- Self-starter with exceptional organizational and multi-tasking skills.
- Ability to work well under stress and meet tight deadlines.
- Comfortable adapting to changing priorities and processes.
- Exposure to reporting, business analytics, and project coordination/management activities.
- Experience with Merchant Force, sales incentive reporting, merchant performance analytics, or CRM-based sales datasets is preferred.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
