About Client: Is a global provider of healthcare solutions and services, its range of offerings includes the manufacture and sale of diagnostic and therapeutic products, clinical consulting, and a variety of training services. Its operations are divided into four main sectors: imaging, diagnostics, Varian Medical Systems, and advanced therapies. Imaging includes magnetic resonance, computed tomography, X-ray, molecular imaging, and ultrasound devices
Position: Customer Support Engineer BioMedical
Location: Mumbai
Experience: 0 to 2 years
Qualification: Btech or BE in bio medical or electronics and telecommunications/ instrumentation/ electrical
Skill set : Good Communication
Description:
- Assist in corrective and preventive maintenance as well as other after-sales technical support solutions.
- Respond to customer complaints.
- Support evaluation and resolution of problems of the customer.
- Assists in installing the instrument.
- Assist in analysing and review of findings to determine the solution to the problem that the customer requirements.
- Works alongside technical sales engineers; offers customer training for the product; repairs, tests and maintains equipment.
- Monitors performance of the product.
- Maintains product manuals
- Provides customers with regular reports and feedback on their service requests.
- Develops and maintains relations with customers.
Salary: 26000 to 31000
Employment Type: Contractual
Payroll: Lobo Staffing Solutions Pvt. Ltd.
