Barakpur West Bengal Customer service representative Jobs – 73 Open Jobs Today

Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Remote
- Google Suite
- Customer service
- Bachelor's degree
Customer Service Associate – Image Reviewer – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Computer literacy
- Typing
Customer Service Associate – Robot Operations Support – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Night shift
- Computer literacy
- Communication skills
Customer Service Associate – Voice & Email Support (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Weekend availability
- English
- Computer skills
- Communication skills
Customer Support Associate (Blended Process)
Drivado Transfers Pvt Ltd —Salt Lake City, West Bengal
- ₹18,000 - ₹20,000 a month
- Full-time
- English
- Microsoft Office
- Computer skills
Quick apply
Part-Time Customer Service Representative – Kalyani, India
Fusion CX —Block B, Kolkata, West Bengal
- Part-time
- Customer service
- Bachelor's degree
- Computer skills
Customer Service Representative
FAST INFO —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
Quick apply
2d
Customer Service Associate – Chat Support – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- English
- 12th Pass
Customer Service Representatives for International (US) Process
Qtonix Software pvt ltd —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Urgently hiring
- English
- Computer skills
- In-person
- Health insurance
- Life insurance
Quick apply
Customer Service Representative – Non-Voice (Image & Video Validation) – Ankurhati, Howrah
Fusion CX —Howrah, West Bengal
- Night shift
- Computer literacy
- English
- 12th Pass
Customer Success Associate
ZINFI Technologies —Kolkata, West Bengal
- Remote
- CRM software
- Customer service
- Bachelor's degree
International Customer Service Associate – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- English
- Bachelor's degree
- Computer skills
Customer Service Associate – Inbound & Outbound Support – Solar Energy – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- English
- 12th Pass
Customer Service Associate – Utility Inbound Support (Short Term) – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Rotational shift
- Microsoft Excel
- Customer service
- English
Customer Service Associate _ US
Cybergys Technologies —Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
Quick apply
Customer Service Associate – Inbound Healthcare Support (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Rotational shift
- Customer service
- English
- Communication skills
Walk -in Interview - Customer Support Agent
Gear Inc. —Kolkata, West Bengal
- Full-time
- Walk-in
- English
Quick apply
Customer Service Associate – Inbound Support (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Weekend availability
- Microsoft Excel
- Customer service
- English
Customer Service Representative - Driver Support
RidenRoll —Kolkata, West Bengal
- Bilingual
- CRM software
- Spanish
Quick apply
Customer Support Representative – International Chat Process (English) – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Typing
- Commuter assistance

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Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Qualifications

Google Suite
Customer service
Slack
Technical support
Bachelor's degree
Typing
Communication skills

Full job description

Are you analytical, detail-oriented, and passionate about maintaining academic integrity? Fusion CX is hiring for the role of Proctor – Exam Monitoring Specialists for our Customer Service (Education Support) division in Kolkata. This role is ideal for individuals with a strong sense of responsibility, observation, and professionalism who can ensure fairness and compliance in online examinations. If you’re seeking exam monitoring jobs in Kolkata, education support roles, or EdTech customer service careers, this is your opportunity to join a growing global CX organization.

Job Description:

About the Role

As a Proctor – Exam Monitoring Specialist, you will play a key role in supervising online exams, enforcing academic guidelines, and upholding institutional standards. Using advanced AI monitoring tools and live video/audio feeds, you will identify potential irregularities, assist test-takers with basic issues, and ensure the overall security and integrity of the testing process.

Key Responsibilities

Responsibilities of a Proctor or Examination Monitoring Specialist include:

Monitor exam sessions through software and live video/audio feeds.
Verify the test-taker’s identity and confirm correct exam session details.
Identify and flag any potential academic misconduct, including the use of unauthorized resources, websites, or devices.
Verify that each test-taker is taking the correct examination and is fully complying with all established guidelines and instructions.
Support test-takers with basic technical queries and escalate complex issues appropriately.
Report all observed or flagged suspicious behaviors to the designated personnel or relevant departments promptly, and document all activities and maintain accurate, confidential records.
Ensure strict adherence to institutional and organizational testing policies.
Uphold professional conduct, neutrality, and confidentiality throughout all interactions.

Job Requirements:

Required skills and qualifications needed to join this education support role as an exam monitoring Proctor in Kolkata:

Required Skills & Qualifications

Two to four years of experience in customer service or a related field.
Bachelor’s degree or equivalent relevant professional experience.
Intermediate proficiency in computer operations, including G Suite, Slack, and a basic understanding of media players.
Prior experience in the education sector or remote proctoring is preferred.
Experience working in SaaS, EdTech, or technical support environments is strongly preferred.

Additional Qualifications

Excellent verbal and written communication skills.
Typing speed of at least 50 words per minute.
Ability to work effectively and independently with minimal supervision.
Commitment to maintaining confidentiality; willingness to sign and adhere to a non-disclosure agreement (NDA).
Openness to constructive feedback and the ability to apply it toward ongoing professional development and growth.

Key Competencies

Observation Skills: Sharp ability to detect irregularities or violations quickly and accurately.
Technological Agility: Comfort with using monitoring tools and adapting to new systems.
Problem-Solving: Ability to troubleshoot technical or operational issues efficiently.
Professional Integrity: Commitment to neutrality and confidentiality in exam supervision.
Operational Agility: Ability to stay composed and effective in a fast-paced, high-growth environment.

Why Join Fusion CX?

At Fusion CX, precision and purpose go hand in hand. As part of our education support operations as a Proctor, you will work with global technologies, uphold integrity-driven processes, and contribute to academic fairness worldwide.

Gain hands-on experience in the growing EdTech and remote proctoring sector.
Be part of a team that values vigilance, accountability, and continuous improvement.
Work in a culture that rewards attention to detail and professional excellence.

Looking for remote proctoring jobs, education industry support roles, or exam monitoring careers with a global CX company? Apply now and help Fusion CX set the standard for integrity and quality in online testing as a Proctor or Exam Monitoring Specialist.

Apply Now

Refine Your Search

customer service representative jobs in barakpur west bengal

Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata

Customer Service Associate – Image Reviewer – Kolkata, India

Customer Service Associate – Robot Operations Support – Kolkata, India

Customer Service Associate – Voice & Email Support (WFO, Kolkata)

Customer Support Associate (Blended Process)

Part-Time Customer Service Representative – Kalyani, India

Customer Service Representative

Customer Service Associate – Chat Support – Kolkata, India

Customer Service Representatives for International (US) Process

Customer Service Representative – Non-Voice (Image & Video Validation) – Ankurhati, Howrah

Customer Success Associate

International Customer Service Associate – Kolkata

Customer Service Associate – Inbound & Outbound Support – Solar Energy – Kolkata, India

Customer Service Associate – Utility Inbound Support (Short Term) – Kolkata, India

Customer Service Associate _ US

Customer Service Associate – Inbound Healthcare Support (WFO, Kolkata)

Walk -in Interview - Customer Support Agent

Customer Service Associate – Inbound Support (WFO, Kolkata)

Customer Service Representative - Driver Support

Customer Support Representative – International Chat Process (English) – Kolkata, India

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