Span diagnostics Jobs

Service Desk Administrator
JB Poindexter (India) Private Limited —Bengaluru, Karnataka
- Software troubleshooting
- Research
- Windows
Quick apply
Staff Engineer
Physicswallah —Noida, Uttar Pradesh
- Azure
- AWS
- JavaScript
12d
Senior AI Engineer
GitLab —Bengaluru, Karnataka
- Full-time
- Salesforce
- Master's degree
- JavaScript
- Health insurance
- Paid time off
Pre-Auth Associates - 10th Oct'25
Eclat Health Solutions —Hyderabad, Telangana
- Full-time
Quick apply
Hardware Engineer
Cisco Systems —Bengaluru, Karnataka
- Full-time
- English
- Master's degree
Specialist, Software Engineering
BetaNXT Inc —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- Databases
12d
Engineering Division - Production Runtime Experience - Associate - Bengaluru
Goldman Sachs —Bengaluru, Karnataka
- Doctoral degree
- Java
- Master's degree
- Health insurance
SRE-Consultant, Managed Services- Customer-DF&I
Deloitte —Bengaluru, Karnataka
- Rotational shift
- Azure
- Research
- Java
4d
Lead AI Customer Engineer — Fanatic Customer Support
Kore.ai, Inc. —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Machine learning
Quick apply
Governance, Risk, and Compliance Lead (India)
Commure —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- Project management
Hardware Engineering Technical Leader
Cisco Systems —Bengaluru, Karnataka
- Full-time
- Doctoral degree
- System design
- Research
Medical Content Writer
Ganesh Diagnostic & Imaging Centre —North West District, Delhi
- ₹25,000 - ₹50,000 a year
- Full-time
- Walk-in
- Medicine
- Writing skills
- English
Application Development Specialist Engineer Waters Connect
Waters Corporation —Bengaluru, Karnataka
- APIs
- Agile
- AI
10d
Embedded BIOS
MulticoreWare —Ramapuram, Chennai, Tamil Nadu
- Full-time
- Linux
Product & Program Lead - Analytics & Insights
AkzoNobel —Pune, Maharashtra
- Salesforce
- Product management
- APIs
Golang Developer with Docker and Kubernetes
MNJ Software —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
Application Development Principal Engineer Waters Connect
Waters Corporation —Bengaluru, Karnataka
- Management
- APIs
- Agile
5d
Systems Software Engineer
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Computer Science
- B.Sc
- DevOps
Senior Software Engineer
Mastercard —Pune, Maharashtra
- Full-time
- Azure
- Communication skills
- SDLC
10d
Application Development Senior Engineer
Waters Corporation —Bengaluru, Karnataka
- APIs
- Agile
- AI
5d

I want to receive the latest job alerts for span diagnostics

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

span diagnostics jobs near

Application Developer jobs in Bengaluru, Karnataka

Ai Developer jobs in Bengaluru, Karnataka

Compliance Officer jobs in Bengaluru, Karnataka

Hardware Engineer jobs in Bengaluru, Karnataka

Software Engineer jobs in Bengaluru, Karnataka

Production Associate jobs in Bengaluru, Karnataka

Senior Software Engineer jobs in Pune, Maharashtra

Content Writer jobs in Delhi

Golang Developer jobs in Remote

Site Reliability Engineer jobs in Bengaluru, Karnataka

Customer Engineer jobs in Hyderabad, Telangana

System Engineer jobs in Bengaluru, Karnataka

Application Developer jobs in Dapodi, Pune, Maharashtra

Application jobs in Kolkata, West Bengal

Net Developer Work From Home jobs in Kerala

Application Developer jobs in Nagpur, Maharashtra

Application Developer jobs in Sector 16 , Chandigarh, Chandigarh

Ai Developer jobs in Ahmedabad, Gujarat

Ai Developer jobs in Chennai, Tamil Nadu

Ai Graphic Designer jobs in Remote

Service Desk Administrator

JB Poindexter (India) Private Limited
Bengaluru, Karnataka

Quick apply

Job details

Qualifications

Software troubleshooting
Research
Windows
Microsoft Office
Analysis skills
Bachelor's degree
Remote access software
Communication skills
CompTIA A+
Time management
Help desk
Information Technology

Full job description

Company Overview
JB Poindexter (India) Private Limited is a subsidiary of J.B. Poindexter & Co., Inc. a privately held diversified manufacturing company forecasting $2.5B in annual revenue and 8,500 team members in 2024. The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging. For more information, visit www.jbpoindexter.com
JB Poindexter (India) Private Limited is the captive shared services unit of the J.B. Poindexter & Co., Inc. The company, wholly owned by J. B. Poindexter & Co., Inc. & is headquartered in Houston, Texas, USA.

Position Overview:

As a Service Desk Administrator, you will provide Tier 1 support to our customers via phone, email, and computer chat. You will ask appropriate questions and use knowledge and resources to diagnose and resolve their issues. You will escalate issues that extend beyond the Tier I span of control.
The successful candidate for this role will have strong analytical and troubleshooting skills, experience with multiple technology platforms, solid communication skills, work well within a team and across teams, and a desire to continue learning and strive for continual improvement.
The employee is expected to adhere to ethics policies and practices as established by J.B. Poindexter & Co.

Responsibilities:

Provide level I and level II support for multiple business units while effectively working independently to resolve level I escalations
Promptly monitor, respond, and process service requests entered through the ticketing system while prioritizing issues by a first-in, first-out workflow
Respond to customer issues via phone, email, and computer chat
Provide customer assistance
Document customer interactions
Run diagnostics to resolve customer-reported issues
Escalate issues to the appropriate tier 2 or tier 3 group
Follow up with customers to ensure issues are resolved
Install, make changes, and repair computer hardware and software
Maintain inventory of all equipment including company phones, monitors, PCs, and software while organizing and maintaining a functional supply room
Adhere to all standards, policies, and procedures in relation to Information Technology
Ensure adherence to all Occupational Health & Safety Act rules and regulations, the IHSA’s EUS rulebook, and company safe work practices, environmental policies, and Health & Safety Management System
Perform other duties related to the above job purpose
Some travel may be required

Qualifications

Bachelor’s degree from a recognized university, with a major in MIS, Computer Technology, or Computer Engineering preferred.
5- 8 Years of relevant experience into IT Service/ Helpdesk Support.
Must have experience supporting North America Customers & Time Zone.
Working knowledge of MFA, Office 365, Exchange, WEBEX, and TeamViewer
Proficiency with MAC and Windows-based systems
Excellent problem-solving, organizational, analytical, and time-management skills
High degree of judgment, discretion, and attention to detail
Critical thinking and excellent research and analytical skills
Responsible for quality and quantity of work, care, and condition of tools, materials, and equipment. Must be fully aware of job hazards and use appropriate safety equipment and procedures to protect self and others
Characteristics of Success
The individual we're seeking must have a passion for delighting internal customers
Independent analytical person
Self-motivated, self-starter, self-learner
Team oriented, not a silo or lone ranger
Desire to work in a fast-paced, evolving, growing, dynamic environment
Love of technical challenges and the sense of pride it brings to solve them
Education and Experience
Bachelor’s degree with study in MIS or an Information Technology related field
CompTIA A+, Network+ is preferred
Minimum three years of IT service desk experience, preferably through level II

Shift Timings: Between 5:30 PM to 3:30 AM IST (9 Hours)

Code of Ethics:
JB Poindexter (India) Private Limited, requires the highest standard of ethics in all business dealings, with customers, suppliers, advisors, employees, and authorities. This position shall actively ensure that his/her own activities and those of all employees within the project meet this obligation. JBPCO critical standards and procedures related to expected conduct are detailed on the company website. This position is expected to be familiar with these policies and ensure that they are implemented in all areas of control.

Quick apply

Refine Your Search

Service Desk Administrator

Staff Engineer

Senior AI Engineer

Pre-Auth Associates - 10th Oct'25

Hardware Engineer

Specialist, Software Engineering

Engineering Division - Production Runtime Experience - Associate - Bengaluru

SRE-Consultant, Managed Services- Customer-DF&I

Lead AI Customer Engineer — Fanatic Customer Support

Governance, Risk, and Compliance Lead (India)

Hardware Engineering Technical Leader

Medical Content Writer

Application Development Specialist Engineer Waters Connect

Embedded BIOS

Product & Program Lead - Analytics & Insights

Golang Developer with Docker and Kubernetes

Application Development Principal Engineer Waters Connect

Systems Software Engineer

Senior Software Engineer

Application Development Senior Engineer

I want to receive the latest job alerts for span diagnostics

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected