West Bengal Assistant general manager Jobs – 31 Open Jobs Today

Assistant Manager
Ergode —Unknown, West Bengal
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Assistant Manager - RTR
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Assistant Loss Prevention Manager
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- 12th Pass
- Bachelor's degree
- Human resources
6d
Assistant Manager Accounts
WEBSTEP Technologies —Unknown, West Bengal
- Email
- Microsoft Office
- Master's degree
- Bachelor's degree
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Service Planner -Durgapur
Rentokil Initial —Durgapur, West Bengal
- Full-time
- Analysis skills
- Bachelor's degree
- Computer skills
- Health insurance
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Service Planner - Durgapur
Rentokil Initial —Durgapur, West Bengal
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
ACCOUNTS ASSISTANT – OUTLET CASHIER
The GRID —Kolkata, West Bengal
- English
- 12th Pass
- Math
Sales Assistant and Cashier
Dolphin Mini Mall ( Cheers FL Off Shop ) —Haringhata, West Bengal
- ₹10,000 - ₹12,000 a month
- Weekend availability
- Customer service
- 12th Pass
- POS
Quick apply
4d

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Assistant Manager

Ergode
Unknown, West Bengal

Quick apply

Job details

Qualifications

Microsoft Excel
Operations management
SQL
Analysis skills
Presentation skills
Bachelor's degree
Operations
Communication skills

Full job description

Job Description – OTDR & CST Operations Manager

Location: Kolkata

Shift: General Shift

About the Company

Founded in 2007, E-commerce company, Ergode with a global reach of more than 120 countries and

Over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of

Time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas

Based corporation and have been in the business for almost 15 years. We have a dedicated and

Strong team of 650+ associates and we are continuously adding new people to our team. Ergode is

Consistently ranked among the top online shopping destinations as we have been rated as the Top 30

Sellers on Amazon, and Top 5 in Walmart, and have also managed to achieve the number 1 ranking on

EBay.

Our Businesses | AMI VENTURES INC. | VIR VENTURES INC. | BOSON TECHNOLOGIES |

VIZARI SPORTS | SHALIN INDIA | WRISTY BUDDY I BOLABALL I US TECH I HERBAL CONCEPTS |

MORNING STAR | YARDLIO | KOZI | CLEAR BOTTLE |

Job Summary

The OTDR & CST Operations Manager will be responsible for managing and improving delivery performance metrics with a strong focus on OTDR (On-Time Delivery Rate) and CST operations. This role will drive root cause analysis, carrier performance management, and continuous process optimization to ensure delivery benchmarks are consistently exceeded.

Key Responsibilities

OTDR Metric Management

Monitor OTDR performance on daily, weekly, and monthly cycles, ensuring it consistently exceeds the benchmark of 95%.

Conduct root cause analysis to identify last-mile bottlenecks such as carrier delays, incorrect handling times, and warehouse processing lags.

Collaborate with third-party logistics (3PL) partners to ensure timely carrier scans and reliable transit performance.

CST Operations Management

Oversee CST operations, including audits and recovery processes.

Ensure adherence to SOPs and service-level commitments impacting customer experience.

Process Optimization & Strategic Planning

Review and optimize transit time and handling time settings on platforms such as Amazon Seller Central to align with real delivery capabilities.

Drive continuous improvement initiatives across logistics and fulfillment operations.

Technology & Reporting

Partner with technology teams to implement real-time tracking solutions and automated reporting frameworks.

Prepare and present Weekly Business Reviews (WBR) and Quarterly Business Reviews (QBR) focused on delivery health and performance trends.

Stakeholder Management

Collaborate with Warehouse, Product, Customer Experience teams, and external carriers to implement operational improvements.

Act as the point of contact for delivery performance and last-mile optimization initiatives.

Required Skills & Qualifications

Education

Bachelor’s degree in Operations Management, Supply Chain, Logistics, Engineering, or a related field.

Experience

4+ years of experience in operations management, preferably within e-commerce, express logistics, or supply chain environments.

Technical & Analytical Skills

Strong analytical skills with proficiency in Advanced Excel.

Working knowledge of SQL and/or BI tools is preferred.

Exposure to systems such as ADP Workforce Now is an added advantage.

Core Competencies

Strong problem-solving and data-driven decision-making skills.

Excellent stakeholder management and cross-functional collaboration abilities.

Effective communication skills with experience presenting WBRs and QBRs.

High adaptability in fast-paced, dynamic environments.

Quick apply

Refine Your Search

assistant general manager jobs in west bengal

Assistant Manager

Assistant Manager - RTR

Assistant Loss Prevention Manager

Assistant Manager Accounts

Service Planner -Durgapur

Service Planner - Durgapur

ACCOUNTS ASSISTANT – OUTLET CASHIER

Sales Assistant and Cashier