Telangana Technical support representative Jobs – 224 Open Jobs Today

Process Associate
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Customer Support Associate
unifyCX —Hyderabad, Telangana
- CRM software
- Software troubleshooting
- Customer service
Quick apply
11d
Senior Customer Contact Optimization Analyst
TriNet —Hyderabad, Telangana
- Microsoft Excel
- Salesforce
- Master's degree
- Health insurance
IT Support Associate
ASSPL - Maharashtra —Hyderabad, Telangana
- Full-time
- Windows
- AWS
- Analysis skills
6d
Internal Sales Representative
Better Analytics private limited —Hyderabad, Telangana
- ₹2,20,000 - ₹3,60,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Customer Service Representative
Accenture —Hyderabad, Telangana
- Full-time
- Customer service
- Communication skills
Senior Software Quality Assurance Engineer
isolved —Hyderabad, Telangana
- Full-time
- Hybrid work
Quick apply
Senior Manager – Technical (Legal Technology)
Novartis —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- Bachelor's degree
6d
Document Management Systems Specialist
Lonza —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- English
- Microsoft Office
AI Engineer
PepsiCo —Hyderabad, Telangana
- Remote
- Master's degree
- Bachelor's degree
- APIs
Legal Operations Analyst
TriNet —Hyderabad, Telangana
- Customer service
- Microsoft Office
- Project management
- Health insurance
Incident Response Specialist
Grimm —Telangana
- Bachelor's degree
- In-person
- Paid holidays
Engineer, Client Service Desk
TTEC Digital —Hyderabad, Telangana
- Full-time
- Oracle
- SQL
- Mentoring
Quick apply
Business Development Representative
Genesys —Telangana
- Online application
- Sales
- Salesforce
- Business development
Engineer - Sales Technology Systems
ROHDE & SCHWARZ GmbH & Co. KG —Hyderabad, Telangana
- Online application
- Remote
- Master's degree
- Project management
- Bachelor's degree
- Health insurance
Manager - QA/QC (High-Rise Residential Project) - Hyderabad
Cushman & Wakefield —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- Quality control
- HVAC
Quick apply
Director, Field Excellence, Delivery
Amgen —Hyderabad, Telangana
- Microsoft Excel
- Sales
- Master's degree
Manager – Contracts Shared Services
Cubic Corporation —Hyderabad, Telangana
- Full-time
- Word processing
- English
- Project management
EHR Ancillary System Analyst
Luxoft —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Consultant - Business Consulting (Organizational Change Management)
Infosys Limited —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Process Associate

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
English
Bachelor's degree
SSL
Non-voice
Customer support
Business Administration
BA
Communication skills
Banking
Information Technology

Full job description

Associate - Customer Care - Non - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Process Associate Customer Care! The candidate should have good communication and should be good in handling customers. Also should have technical knowledge on basic computers and basic programming language. Should know about sales as the process handles both sales & technical issues. Responsibilities: - Handle multiple chats at the same time (3+ Active Chats simultaneously) - Respond to the customer queries & issues in timely manner - Provide solution to the customer basis the available help articles and within the policies - Replicate customers issue and report necessary bugs/suggestions/ideas - Provide excellent services to the customers - Work closely with internal departments to provide the required information/support to the customer - Support technical queries related to Domain Hosting Server SSL Email Site Lock Site backup or any other such product that is owned by end customer - Responsible to showcase proven work ethic with the ability to work well both independently and within the context of a larger collaborative environment - Maintain a deep understanding of client process and policies - Upskill to enhance the knowledge from time to time and offer support - Upsell existing and sell the relevant/next logical products to the new customers basis their business

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Customer Service Representative (CCSR) - TransmanTransman, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Online Customer Support

Language

English

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Non - Voice

Remote Type -

Office

Work Shift -

Evening Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

technical support representative jobs in telangana

Process Associate

Customer Support Associate

Senior Customer Contact Optimization Analyst

IT Support Associate

Internal Sales Representative

Customer Service Representative

Senior Software Quality Assurance Engineer

Senior Manager – Technical (Legal Technology)

Document Management Systems Specialist

AI Engineer

Legal Operations Analyst

Incident Response Specialist

Engineer, Client Service Desk

Business Development Representative

Engineer - Sales Technology Systems

Manager - QA/QC (High-Rise Residential Project) - Hyderabad

Director, Field Excellence, Delivery

Manager – Contracts Shared Services

EHR Ancillary System Analyst

Consultant - Business Consulting (Organizational Change Management)

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