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Alternative Investment Services Loan Operations, India – Managing Director

State Street -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Talent management
Master's degree
Bachelor's degree
Leadership
Communication skills
Senior leadership
Time management

Full job description

Who we are looking for

Global Delivery is a critical part of the business operations at State Street. We have around 29,000 staff across various locations around the world including our key hubs in EMEA, APAC and North America and our global hubs in Hangzhou, China, Krakow and Gdansk in Poland and Bangalore, Hyderabad, Chennai, Coimbatore, Pune and Mumbai in India.

Functionally, we are the backbone and nerve center supporting the entire investment servicing lifecycle across our key asset classes - Asset Management, Asset Owners, Insurance, Alternatives including PE, RE and Hedge and the Official Institutions and a wide spectrum of investment servicing products.

Global Delivery India is an integral part of our global operations delivering custody, accounting, fund administration, alternatives, middle office, transfer agency and on-boarding services across multiple client segments, investment structures and domiciles.

We are looking to hire for Global Delivery Alternative Investment Services Loan Operations, India – Managing Director, a part of the Global Delivery India management team and the Global Alternative Investment Services leadership team.

We are open to consider candidates who are based in Chennai where we have a significant presence in India

What you will be responsible for

Critical business priorities:

Providing leadership expertise and oversight of the operations of AIS Bank Loans in India
Proven track record in leading a diverse group of resources and driving operational excellence
Ensure consistency across policy, standards, process and procedure
Provide partnership with our stakeholders, support and assurance to enable effective delivery
Improve quality of service delivery within the business, control environment and productivity
Drive continuous improvement through innovation / best practices and ensure compliance
Evolve the operating model to drive scalability & client centricity, best in class operations with leading industry standards
Effectively partner with IT and Client side of the organization
Change agent mentality with the business acumen to interact with senior business stakeholders across the global organization possessing the ability to offer creative solutions to meet all party requirements

Role Definition:

Good understanding of Bank loan asset classes and the multiple internal and external dependencies required to successfully manage the end client delivery carried out by multiple staff under oversight
Exposure to end-to-end Fund Accounting & Admin, Custody and Middle Office Operations, Risk Oversight and acumen to transform
Responsible for oversight of complex daily operations and processes
Drive continuous improvement: productivity, quality, and Risk Excellence
Act as leadership level escalation point for operational issues
Identify and develop opportunities for transformation and capacity creation. Drive productivity and operational effectiveness
Manage the senior leadership team and oversee all operational resolutions
Strive for cutting-edge solutions, that are resilient and scalable
Address custom client requests, manage production activities - VPs, AVPs and officer teams

What we value

At Managing Director (MD) level we require senior leadership and advanced skills in areas such as:

Navigate a large, global organization. Build meaningful relationships and develop an effective network.
Work successfully in a matrixed environment. Effectively manage multiple stakeholders, determine highest priorities for the organization, identify and resolve contention between directives.
Proven leadership skills as well as managing and developing a high performing operations team.
Excellent time management, presentation skills and communication to multiple levels (clients, other 3rd parties, executives, peers, subordinates). Flexibility across multiple communication formats
Proven track record of achieving/exceeding financial goals through expense discipline and headcount management
Demonstrated ability to execute under challenging circumstances and deliver targeted outcomes.
Demonstrated ability to manage, coach and influence colleagues and virtual team members.
Cross-cultural awareness and the ability to connect with colleagues globally in a collaborative, open work environment. To serve as a role model of acceptance and flexibility in dealing with colleagues with varying backgrounds.

The candidate for the role will possess and/or be able to demonstrate:

Over 15 years' experience running operations team within financial services.
Enterprise leadership skills managing client service delivery and business growth.
Experience interfacing at a senior level with clients, service providers and regulators.
Strong team leadership, coaching, mentoring, communication and presentation skills
Strong critical thinking, problem solving, and ethical decision-making skills
Focus on talent management, optimizing technology and managing operational risk
Energy, enthusiasm and an obsession with service quality and delivery to our clients
An ability to think strategically, managing complexity, change and multiple priorities
A successful association in major operational model or platform improvements
A relevant graduate degree or masters qualification that can be leveraged in this role

Additional requirements

Willingness for regular business travel

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Apply Now

Refine Your Search

senior executive director jobs in tn

Alternative Investment Services Loan Operations, India – Managing Director

Life Sciences Technology Delivery Leader (offshore)

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Sr. Manager Service Delivery

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Director of Sales (Aerospace/EV/UAV)

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