Bengaluru Karnataka Remote desktop support Jobs – 124 Open Jobs Today

Desktop Support
Capgemini —Bengaluru, Karnataka
- Windows
- Computer networking
- Phone etiquette
Product Support Analyst, Associate
Infor —Bengaluru, Karnataka
- Weekend availability
- Hospitality
- Software troubleshooting
- Customer service
- Flexible schedule
6d
IT Support Engineer
Glentec Engineering —Bangalore City, Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
IT Support Executive
Kiara Global Services —Bengaluru, Karnataka
- ₹10,618.14 - ₹37,317.97 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
5d
Desktop Support Engineer - L2
Sysnet Global Technologies Pvt.Ltd —Bengaluru, Karnataka
- Software troubleshooting
Quick apply
IT support
MAXVY —Bengaluru, Karnataka
- Azure
- Software troubleshooting
- B.Sc
Remote Engineer
NTT Ltd —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Remote Engineer
NTT DATA —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Desktop Engineer
Renovision Automation Services Pvt. Ltd —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹27,000 a month
- Microsoft Outlook
- Software troubleshooting
- English
- Health insurance
Quick apply
IT Global Support Services Analyst
Jacobs —Bengaluru, Karnataka
- Windows
- Microsoft Office
- Administrative experience
6d
System Administrator
Perigeon Software —Whitefield, Bengaluru, Karnataka
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Access
- Microsoft Outlook
- Computer Science
- Paid sick time
Quick apply
IT Support Engineer - 5 years
Cerulean Information Technology Private Limited —Koramangala, Bengaluru, Karnataka
- Email
- Hybrid work
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
7d
Desktop Support L2
Team Computers —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
11d
Technical Support Engineer (L1/L2)
medha cloud —Bengaluru, Karnataka
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
- Health insurance
Quick apply
SCS Product Support Analyst, Associate
Infor —Bengaluru, Karnataka
- Weekend availability
- Hospitality
- Software troubleshooting
- Customer service
- Flexible schedule
IT Support Officer
Buro Happold —Bengaluru, Karnataka
- Software troubleshooting
- English
- Bachelor's degree
- Health insurance
End User Support
NEC Software Solutions (India) —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
Quick apply
11d
Desktop Support Engineer
Zycus —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
RRN00016822 - Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Windows
Capgemini —Bengaluru, Karnataka
- Windows
- Scripting
- Communication skills

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Desktop Support

Capgemini -
Bengaluru, Karnataka

Apply Now

Job details

Contractual / Temporary

Qualifications

Microsoft Windows Server
Desktop support
ITIL Certification
MCSE
CCNA
Windows
Technical support
Remote access software
Computer networking
DNS
ServiceNow
Phone etiquette
Desktop administration
Communication skills
Active Directory
Help desk
VPN

Full job description

Bengaluru, KA, India (On-site)

Contract (3 months 30 days)

Published 11 months ago

Problem Solving

Networking Fundamentals

Windows administration

Multi - tasking

Active Directory

Job Description: Desktop Support ? L2 (3 -6 years of Experience in Helpdesk/Technical Support/Desk side Support) Roles and Responsibilities: ? Answers incoming calls over phone email instant messages and assigned tickets from users. ? Routes incident / Issue to internal 2nd and 3rd level IT support staff depending on the priority. ? Act as a technical authority; provide expertise to both team members and clients. ? Log incoming customer communication take ownership of and work on support queries. ? Ensuring that documentation and job notes are kept up-to-date and accurate in ticketing tool. (Service Now) ? Escalating unresolved queries to the next level of support as per ITIL guideline. ? Provides hardware / software / network problem diagnosis & analyze and resolves faults ranging from a major system crash to a forgotten password. ? Provides remote desktop support for better understanding of the issues. ? Perform other activities based on SOPs (VPN Support /On Call Support / Weekend Support). ? Performs user account management activities & Escalating complex issue on priorities. ? Communicate technical information both verbal and written to a wide range of end-users. ? Manage and monitor internal assets for the project to ensure accurate inventory records. ? Ensure support tickets were escalated appropriately in line with ITIL SLA. ? Help the supervisors in identifying recurring problems & unresolved issues. ? Contribute to the process with continuous process improvements by providing process improvement idea. Personal & Technical skills required: ? Ability to demonstrate clear & confident communication skills both written and verbal with great phone etiquette. ? Excellent written and verbal communication skills. ? Must have Good knowledge on networking fundamentals. ? Excellent knowledge of Active Directory exchange mailbox DNS group policies domain controllers. ? Ability to deal with problems and technical issues in a friendly calm and reassuring manner. ? Excellent problem solving ability and having passion for IT and technology and a drive to help customers take advantage of new solutions. ? Ability in multi-tasking prioritizing and escalate accordingly. ? Windows XP to windows 10 advanced level. ? Office 2003 / 2007 / 2010 / 2013 to intermediate level. ? Working knowledge on Windows Server 2003 / 2008 administration. ? Strong understanding of NTFS and share permissions on previous & current Windows Server environments. ? ITIL certification /MCSE /CCNA will be Plus but not mandatory.

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Refine Your Search

remote desktop support jobs in bengaluru karnataka

Desktop Support

Product Support Analyst, Associate

IT Support Engineer

IT Support Executive

Desktop Support Engineer - L2

IT support

Remote Engineer

Remote Engineer

Desktop Engineer

IT Global Support Services Analyst

System Administrator

IT Support Engineer - 5 years

Desktop Support L2

Technical Support Engineer (L1/L2)

SCS Product Support Analyst, Associate

IT Support Officer

End User Support

Desktop Support Engineer

RRN00016822 - Application Tech Support Practitioner Copy 01

Windows

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