Thiruvananthapuram Kerala Computer science engineering Jobs – 93 Open Jobs Today

Customer Support Engineer
Propel Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- B.Sc
- Salesforce
Quick apply
Senior .Net Developer
ARS T&TT India PVT Ltd —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Senior Customer Support Engineer
Propel Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Excel
- Computer Science
- Software troubleshooting
Quick apply
AI Transformation Leader
Times World Information Technology —Thiruvananthapuram, Kerala
- Computer Science
- Engineering
- Master's degree
Lead I - DevOps Engineering GitHub Enterprise CICD
UST Global —Thiruvananthapuram, Kerala
- Computer Science
- DevOps
- Bachelor's degree
Lead/Senior Automation Test Engineer
Xilligence —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- Java
- Bachelor's degree
Lead Site Reliability Engineer - Specialist
Equifax —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Computer Science
- B.Sc
- Java
- Health insurance
- Paid time off
Senior Software Developer (f/m/d)
dSPACE GmbH —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
Senior Java Developer
Trois Infotech —Thiruvananthapuram, Kerala
- Full-time
- Azure
- Computer Science
- Java
Lead, Software Development (Drupal)
Zyxware Technologies —Technopark, Thiruvananthapuram, Kerala
- Email
- Azure
- Computer Science
- DevOps
Solution Architect I - Enterprise Solutions(AMS Solution Architect)
UST Global —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Engineering
DevOps SRE Delivery Manager
UST Global —Thiruvananthapuram, Kerala
- Computer Science
- PMP
- DevOps
Associate Lead Engineer - Product Development
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Computer Science
- SQL
- AWS
- Health insurance
Lead Technical Consultant - Java
Zafin —Thiruvananthapuram, Kerala
- Oracle
- Computer Science
- Java
- Paid time off
CMS-Senior-Splunk SOAR
EY —Thiruvananthapuram, Kerala
- Computer Science
- SQL
- Scripting
Lead I - Sr. Java Developer
UST Global —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Software troubleshooting
6d
Mulesoft Architect I - Enterprise Solutions
UST Global —Thiruvananthapuram, Kerala
- Computer Science
- B.Sc
- Salesforce
13d
Solution Architect Pre-Sales
Kran Consulting —Thiruvananthapuram, Kerala
- Full-time
- Azure
- Computer Science
- DevOps

Related jobs to explore

Based on your search for computer science engineering

L1 SOC Analyst
UST Global —Thiruvananthapuram, Kerala
Seek support of senior members of the team in case of new type incident type or higher complexity. Ability to work in rotating shifts and also be on-call…
13d
Data Science Engineer (Production ML & Data Pipelines)-100% Remote
VGreen Technology Solutions (VGreenTEK) —Thiruvananthapuram, Kerala
Data Science Engineer (Production ML & Data Pipelines). 5+ Years in Data Science, ML Engineering & Production Data Systems.
₹80,000 - ₹1,00,000 a month
Quick apply

I want to receive the latest job alerts for computer science engineering in thiruvananthapuram kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

computer science engineering jobs near thiruvananthapuram kerala

Site Reliability Engineer jobs in Thiruvananthapuram, Kerala

Senior Software Engineer jobs in Thiruvananthapuram, Kerala

Senior Java Developer jobs in Thiruvananthapuram, Kerala

Drupal Developer jobs in Technopark, Thiruvananthapuram, Kerala

Java Developer jobs in Thiruvananthapuram, Kerala

Devops Engineer jobs in Thiruvananthapuram, Kerala

Bim Architect jobs in Hyderabad, Telangana

Architect jobs in Lucknow, Uttar Pradesh

Solution Architect jobs in India Remote

Solution Architect jobs in Bengaluru, Karnataka

Solution Architect jobs in Electronic City, Bengaluru, Karnataka

Solution Architect jobs in Kochi, Kerala

Interior Designer, Fresher, Architect jobs in Kolhapur, Maharashtra

Senior Customer Engineer jobs in Delhi, Delhi

Senior Citizen, Part Time jobs in Bengaluru, Karnataka

Network Engineer ,infopark jobs in Kochi, Kerala

Customer Engineer jobs in Andheri, Mumbai, Maharashtra

Diploma Civil Engineer jobs in Uttar Pradesh

Customer Engineer jobs in Kolkata, West Bengal

Customer Engineer jobs in Delhi, Delhi

Customer Support Engineer

Propel Software Solutions
Thiruvananthapuram, Kerala

Quick apply

Job details

Full-time

Qualifications

Jira
Computer Science
B.Sc
Salesforce
Quality management
SQL
Database administration
Bachelor's degree
Scripting
Application support
AI
Communication skills

Full job description

COMPANY
Propel Software transforms the way product companies work. Our product value management platform connects commercial and product teams to optimize decision making, drive process efficiencies, and engage customers with compelling products and experiences. Propel has a proven track record of improving product quality, speeding time to revenue and profit, and improving customer satisfaction. Recognized as a Deloitte Technology Fast 500 winner and one of Fortune’s Most Innovative Companies in America, Propel is built on Salesforce and drives product success for hyper growth startups, corporate pioneers, and Fortune 500 leaders in the high tech, medtech and consumer goods industries.

ROLE
Propel seeks a motivated Technical Support Engineer to join our India team. This role is well-suited for someone building their technical foundation in SaaS support, with a focus on resolving customer-reported issues and taking hands-on ownership of Propel environment infrastructure across the Propel and Salesforce platforms. The P2 Technical Support Engineer is responsible for delivering first-line support, developing strong product knowledge, and managing critical environment operations including provisioning internal customer orgs and package upgrades, and applying post-install configurations and validation. Our ideal candidate has a solid technical background, a collaborative mindset, and excellent communication skills—whether via email or video conferencing (Zoom). This position offers a meaningful opportunity to grow both customer-facing and technical infrastructure skills while contributing to an exceptional customer experience.

IMPORTANT NOTE: This is an in-office position located in Trivandrum, requiring onsite attendance 4+ days per week. By submitting your application, you confirm that you are either presently located in Trivandrum or prepared to relocate. Relocation assistance is not provided for this role.

In this role you can expect to:

Troubleshoot, reproduce, log, and resolve customer issues related to Propel and Salesforce across both sandbox and production environments, escalating complex cases to engineering, product, and implementation teams as needed.
Manage customer interactions across multiple channels - including Salesforce Cases and Zoom Video Conferencing - maintaining strong communication skills and a proven ability to de-escalate sensitive or high-pressure situations.
Serve as the dedicated point of contact for Premier Support customers, triaging incoming cases to resolve them directly or route them to the appropriate internal Propel team.
Skillfully handle urgent escalations by accurately assigning priority based on severity and customer impact, while actively monitoring the ticket queue to ensure compliance with Propel's Service Level Agreements (SLAs).
Collaborate with a driven team of support specialists within a process-oriented culture, engaging in continuous improvement through regular feedback and 1:1 meetings with the Customer Support Manager.
Play a critical role in maintaining Propel's environment infrastructure by provisioning internal and customer orgs, executing package upgrades, coordinating deployments, tracking installation status, applying post-install configurations, and conducting sandbox-based pre-deployment testing and validation — functions the broader team depends on to deliver consistent, reliable customer experiences.
Contribute to the creation and ongoing maintenance of customer-facing documentation to support knowledge sharing and customer self-service.
Troubleshoot and configure Propel One (Propel's agentic AI suite built on Salesforce Agentforce), including Data Cloud, permission sets, and agent deployment. Guide customers in adopting AI capabilities for quick, confident, and productive use.

To be successful in this role you bring:

Minimum 1+ year experience in Salesforce troubleshooting and administration, and 1+ year experience in the technical and application support field.
BS or equivalent experience in Computer Science, Engineering, or related. We will also consider other significant technical experience.
Database administration understanding: SQL, SOQL, SQL scripting preferred.
Experience with Quality Management (QMS) software (e.g., eQMS, LMS, validated systems) and Jira or similar bug tracking tools.
Excellent communication skills, adapting technical explanations to the audience. Strong desire for continuous learning of new skills, processes, technologies, and product knowledge.
Ability to work with a global team and build strong cross-functional relationships.
Proven capability to analyze complex issues, propose, and execute effective solutions. Maintains composure and a positive demeanor under pressure to overcome challenges.
The ability to create, maintain, and manage comprehensive documentation for both internal and external user groups is essential.
Experience with AI tools, large language models, and agentic platforms—specifically Salesforce Agentforce—is beneficial. This knowledge will enhance your ability to support customers as they implement and grow their use of Propel One.

Work Schedule & Time Zone

This position is aligned with US Eastern Time (ET) business hours. Candidates should be comfortable working within this schedule to ensure seamless collaboration with our core Support team and clients across the US. As our team continues to grow and evolve, schedules and meeting cadences and times may be revisited to best support the needs of our global team.

Additionally, this role includes 1 - 2 required Support Team meetings per month, held at the following times:

\uD83D\uDD58 9:00 AM PT \u007C 12:00 PM ET \u007C 10:30 PM IST

We appreciate that this meeting time falls late in the evening for India-based team members, and we value the flexibility our team demonstrates to enable cross-regional collaboration. These meetings are an important part of staying connected as a global team.

Authorization to work in India is required; please note that at this time, Propel is not sponsoring visas for any positions.

Additional Info
Location: This is an in office position located in Trivandrum.

Equal Opportunity: Propel is proud to be an equal-opportunity workplace where different perspectives are valued and every voice is heard. We’re dedicated to pursuing and hiring a talented and diverse workforce.

Quick apply

Refine Your Search

computer science engineering jobs in thiruvananthapuram kerala

Customer Support Engineer

Senior .Net Developer

Senior Customer Support Engineer

AI Transformation Leader

Lead I - DevOps Engineering GitHub Enterprise CICD

Lead/Senior Automation Test Engineer

Lead Site Reliability Engineer - Specialist

Senior Software Developer (f/m/d)

Senior Java Developer

Lead, Software Development (Drupal)

Solution Architect I - Enterprise Solutions(AMS Solution Architect)

DevOps SRE Delivery Manager

Associate Lead Engineer - Product Development

Lead Technical Consultant - Java

CMS-Senior-Splunk SOAR

Lead I - Sr. Java Developer

Mulesoft Architect I - Enterprise Solutions

Solution Architect Pre-Sales

Related jobs to explore

I want to receive the latest job alerts for computer science engineering in thiruvananthapuram kerala

Explore jobs in more locations

In this role you can expect to:

To be successful in this role you bring:

Work Schedule & Time Zone

Jobseeker tools

Employer Tools

Browse

Stay Connected