Remote Technical associate Jobs – 109 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
1d
Technical Sales Associate/Business Development Associate
Xongl —Remote
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- Master's degree
- Presentation skills
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Business Development Associate
MGS ROBOTICS —Remote
- ₹3,00,000 - ₹4,20,000 a year
- Part-time
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- Master's degree
- Bachelor's degree
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- Flexible schedule
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Quick apply
3d
Data Engineering Technical Lead
Hillenbrand Corporate —Remote
- Email
- Remote
- Azure
- DevOps
- Master's degree
6d
HyperCare Consultant - Entra ID
CrucialLogics Inc. —Remote
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
Flutter Developer
Miracuves —Remote
- ₹10,000 - ₹15,000 a month
- Full-time
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- Computer Science
- B.Sc
- Master's degree
- Work from home
- Paid sick time
Quick apply
12d
Engagement Manager - Remote Nonprofit Accounting Manager
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- Full-time
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- Project management
- QuickBooks
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Solution Architect, Networking- US hours
Fivetran —Remote
- Full-time
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- Azure
- AWS
- Computer networking
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Applied AI Engineer (Automation)
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HCC Coding & Care Gap Coordinator
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- ₹3 - ₹5 an hour
- Full-time
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- Paid time off
Quick apply
3d
Research Fellow
Good Business Lab —Remote
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- Doctoral degree
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Quick apply
L2 NOC Five9 Engineer
Anovia —Remote
- Full-time
- Azure
- Computer Science
- Software troubleshooting
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- Paid time off
12d
Senior Info Sec Engineer
Cimpress —Remote
- Remote
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- AWS
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- Work from home
Quick apply
Senior Technical Consultant, Platform Engineering - Azure
AHEAD —Remote
- Full-time
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Guidewire Software Developer
hirezy.ai —Remote
- ₹7,00,000 - ₹18,00,000 a year
- Full-time
- Remote
- Computer Science
- Java
- SQL
Quick apply
Associate - Commodity Pricing
Beroe Inc —Remote
- Full-time
- Remote
- Research
- Master's degree
- Bachelor's degree
- Work from home
Quick apply
6d
Engineering Manager - Custom Objects Team
HighLevel —Remote
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- APIs
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Business Development Associate
WellZone Tech —Remote
- Remote
- Sales
- Customer service
- Business development
Quick apply
Travel Operations Manager | Remote | Luxury Travel Leadership
Fresh Prints —Remote
- Full-time
- Remote
- Hospitality
- Leadership
- Communication skills
Quick apply
Consultant - Veeva RIM Professional Services
Veeva Systems —Remote
- Full-time
- Remote
- Travel
- AI
- Health insurance
- Work from home

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MFT - Associate Support Analyst

hirezy.ai
Remote

Quick apply

Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year
1 day ago

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

technical associate jobs in remote

MFT - Associate Support Analyst

Technical Sales Associate/Business Development Associate

Business Development Associate

Data Engineering Technical Lead

HyperCare Consultant - Entra ID

Flutter Developer

Engagement Manager - Remote Nonprofit Accounting Manager

Solution Architect, Networking- US hours

Applied AI Engineer (Automation)

HCC Coding & Care Gap Coordinator

Research Fellow

L2 NOC Five9 Engineer

Senior Info Sec Engineer

Senior Technical Consultant, Platform Engineering - Azure

Guidewire Software Developer

Associate - Commodity Pricing

Engineering Manager - Custom Objects Team

Business Development Associate

Travel Operations Manager | Remote | Luxury Travel Leadership

Consultant - Veeva RIM Professional Services

I want to receive the latest job alerts for technical associate in remote

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