Noida Uttar Pradesh Printer Jobs – 108 Open Jobs Today

Technical Support Executive
Invoay —Noida, Uttar Pradesh
- Full-time
- English
- SQL
- Analysis skills
Projects Assistant at VIMHANS
VIMHANS- Vidyasagar Institute of Mental Health, Neuro & Allied Sciences —West District, Delhi
- Full-time
- English
- Microsoft Office
- Communication skills
2h
Desktop Support Engineer - L1
Sysnet Global Technologies Pvt.Ltd —Noida, Uttar Pradesh
- Microsoft Outlook
- Software troubleshooting
- Computer networking
Quick apply
Windows Administrator - L1
i2k2 Networks —Noida, Uttar Pradesh
- Full-time
- Windows
- Microsoft Office
- SQL
Desktop Engineer
PPM BUSINESS MANAGEMENT PVT LTD —Okhla, Delhi, Delhi
- ₹10,000 - ₹15,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
1d
Mechanical Engineer
TestRight Nanosystems —Noida, Uttar Pradesh
- ₹20,000 - ₹50,000 a month
- Full-time
- Supervising experience
- Bachelor's degree
- Quality control
Quick apply
Hiring Tele-Caller/Front Desk Executive - Location - Ghaziabad
Orane International Private Limited —Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Paid sick time
Quick apply
Service Engineer
NEC Corporation —Noida, Uttar Pradesh
- Hybrid work
- Software troubleshooting
- Master's degree
- Bachelor's degree
1h
Graphic Designer Job in NEW Delhi (kalkaji)
Uni Square Concepts —Kalkaji Devi, Delhi
- Diploma
- Internship
Front Office Executive cum Administrator
Acuity IT Solutions —Greater Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Web Designer
i2k2 Networks —Noida, Uttar Pradesh
- Full-time
- Windows
- Analysis skills
- JavaScript
Senior Graphic Designer Job in new Delhi (Kalkaji)
Uni Square Concepts —Kalkaji Devi, Delhi
- Full-time
- Master's degree
- Diploma
Citrix Administrator
E Hook Systems —West District, Delhi
- Microsoft Access
- Management
- Software troubleshooting
Dialer manager
ComparePolicy.com —Noida, Uttar Pradesh
- Full-time
- Salesforce
- Windows
- Bachelor's degree
Jr. Network Engineer - IT Networking
Flexsin —Noida, Uttar Pradesh
- Azure
- Windows
- AWS
Office Assistant / Office Boy
NSDA INDIA PRIVATE LIMITED —Noida, Uttar Pradesh
- ₹8,535.21 - ₹13,000.00 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Copy Writer
Team Talent Factory —Malviya Nagar, Delhi, Delhi
- Microsoft Powerpoint
- English
- Research
Microsoft-F and O Technical - Commerce-Senior
EY —Noida, Uttar Pradesh
- Azure
- DevOps
- AWS
- Health insurance
Computer Operator
Jupsoft Technologies Pvt.Ltd. —Preet Vihar, Delhi, Delhi
- ₹10,000 - ₹11,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- ERP systems
Quick apply
Graphic Designer
Comet Advertising —Central District, Delhi

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Technical Support Executive

Invoay
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Network installation
Microsoft SQL Server
English
Technical support
Local language
SQL
Analysis skills
Bachelor's degree
Computer hardware
Computer networking
Phone etiquette
Hindi
Communication skills

Full job description

Description

As one of the leading SaaS companies in the Restaurant technology space, Invoay is a success story in the making. Invoay offers scalable, reliable, and easy to use point-of-sale technology, enabling businesses to automate operations, integrate with aggregators, delight guests, and grow their revenue.

Given the dynamic space we operate in, there is no such thing as a typical day at work – Every day is about thinking and solving for new challenges and opportunities that come our way and ensuring that we meet the high expectations that our customers have of us while delivering business outcomes.

Acting as the lead point of contact to clients & delivering service via phone, remote connection, email or client-side. Daily activities include gathering customer queries related to product features, hardware/software issues or internet connectivity issues and resolving them by evaluating & analyzing. Wherever mandatory, escalating priority issues as per client specifications. Also required are successful planning, product implementation, maintenance and follow up for all Invoay users.

Responsibilities

Knowledge of computer hardware and software.
Should have excellent communication skills (English, Hindi or any local language).
Willing to work in rotational shifts.
Prior experience in handling customers of the beauty and wellness industry is a plus.
Proper phone etiquette & effective listening skills.
Multi-tasking capabilities.
Ability & desire to work in a fast-paced, fun & demanding environment.
SQL Server Script writing skills
MS SQL, SQL Queries, SQL Procedures
Attend issues escalated by Service Desk
Analysis of the Issue
Educating clients on how to use purchased software systems and customized system features.
Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
Taking Client queries over Call / Email / Chat
Resolve the tickets via Call / Email / Chat/ Remote tools
Register Client queries in Ticketing Tool.
Follow-up with the client and with internal teams.
Resolve the issue within the SLA and Company guidelines.
Escalate the ticket to respective team and follow-up.
Working in Rotational Shifts.
Creating troubleshooting documents
After “go-live”, provide technical support to the customer.
Escalate Issues to L3 team

Ideal Candidate:

Good Communicable skills.
Practical knowledge of Hardware, network troubleshooting, Printer Installation
Good Decision-making skills
Good command of Professional written and spoken English. Knowledge of a second language is an advantage.
Strong interpersonal skills with the ability to earn respect from both internal & external customers.
Analytical problem-solving skills.
Multitasking
Willing to work for Cross teams
Should be a Team player
Should have Knowledge of Remote Tools
Good Skills to adapt any Software tool.
Documentation Skills is an add on
Ability to work effectively with both our internal & external customers at all levels of the organization.

Qualifications

Job Description: Technical Support Executive

Location: Delhi

Experience: 1+ Years / Fresher

Educational Qualification: Tech Graduate.

Hiring organization

Employment Type

Full-time

Industry

SaaS Software, POS Software, Beauty and Wellness

Job Location

E 14, 2nd Floor Sector 3, Noida, Uttar Pradesh, 201301, India

Date posted

5 April 2022

Apply Now

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