Remote Technical associate Jobs – 108 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
1d
Research Associate
Volksphantom IP Solutions Pvt Ltd —Remote
- ₹13,000 a month
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
6h
Production Support Analyst
Endpoint Clinical —Remote
- Weekend availability
- Hybrid work
- B.Sc
- Databases
- SQL
1d
Associate Principal Engineer
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
4d
REMOTE COSMETIC INGREDIENTS SALES ASSOCIATE (GLOBAL)
INFINITEE INDIA NATURALS AND SYNTHETICS PRIVATE LIMITED —Remote
- ₹20,000 - ₹25,000 a month
- Full-time
- Remote
- Microsoft Excel
- English
- Diploma
- Commuter assistance
- Health insurance
Quick apply
9d
Senior DevOps Engineer
Avaya —Remote
- Remote
- DevOps
- Windows
- Master's degree
Chief Solution Architect
BigRio —Remote
- ₹40,00,000 - ₹60,00,000 a year
- Full-time
- Remote
- English
- Master's degree
- AWS
- Paid time off
- Work from home
Quick apply
Sr. AWS DevOps Engineer- Kubernetes Expertise
Cloudelligent —Remote
- Full-time
- Remote
- Computer science
- DevOps
- English
Quick apply
5d
Oracle CPQ
FuGenEd ( Creating Opportunities For Deserving) —Remote
- ₹700 - ₹900 an hour
- Full-time
- Remote
- Microsoft Excel
- Oracle
- Sales
- Paid time off
Quick apply
Associate IP Architect
Speedcast —Remote
- Full-time
- Remote
Business Development Manager
Capital Numbers Infotech —Remote
- Email
- Remote
- B.Sc
- English
- Bachelor's degree
- Paid holidays
- Health insurance
Manager, Mainframe Systems Programming – CICS
Ensono —Remote
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Office
BDE (Business Development Executive)
Yamuna Solutions PVT LTD —Remote
- ₹5,000 - ₹7,000 a month
- Part-time
- Remote
- English
- Business development
- Software development
- Paid time off
- Flexible schedule
Quick apply
SAP SDD/ DSD
FuGenEd ( Creating Opportunities For Deserving) —Remote
- ₹600 - ₹900 an hour
- Full-time
- Remote
- Inventory management
- B.Sc
- Master's degree
Quick apply
Manager / Area Manager Artificial Intelligence
Tata Steel Ltd —Remote
- Remote
- Azure
- Master's degree
- SQL
Quick apply
SAP FICO Lead
hirezy.ai —Remote
- ₹15,00,000 - ₹27,00,000 a year
- Remote
- Software troubleshooting
- English
- Analysis skills
Quick apply
Cloud Hosting SME
General Dynamics Information Technology —Remote
- Remote
- Azure
- Windows
- SQL
- Paid holidays
- Work from home
Associate Staff Engineer (Adobe Campaign Adobe Real-Time CDP)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
Quick apply
Senior AI Engineer – GIS Solutions (India)
Codvo.ai —Remote
- Remote
- Azure
- Oracle
- Master's degree
Product Manager IV - IN
Rackspace —Remote
- Full-time
- Remote
- Azure
- AWS
- Bachelor's degree
13d

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MFT - Associate Support Analyst

hirezy.ai
Remote

Quick apply

Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year
1 day ago

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

technical associate jobs in remote

MFT - Associate Support Analyst

Research Associate

Production Support Analyst

Associate Principal Engineer

REMOTE COSMETIC INGREDIENTS SALES ASSOCIATE (GLOBAL)

Senior DevOps Engineer

Chief Solution Architect

Sr. AWS DevOps Engineer- Kubernetes Expertise

Oracle CPQ

Associate IP Architect

Business Development Manager

Manager, Mainframe Systems Programming – CICS

BDE (Business Development Executive)

SAP SDD/ DSD

Manager / Area Manager Artificial Intelligence

SAP FICO Lead

Cloud Hosting SME

Associate Staff Engineer (Adobe Campaign Adobe Real-Time CDP)

Senior AI Engineer – GIS Solutions (India)

Product Manager IV - IN

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