Remote Customer experience analyst Jobs – 164 Open Jobs Today

Collection Analyst (US Accounting)
PairSoft —Remote
- ₹4,00,000 a year
- Email
- Remote
- Oracle
- Customer service
- Finance
- Paid time off
Quick apply
Technical Support Analyst Lead
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
Junior AI/ML Developer (WFH)
Outsource Bigdata —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- Work from home
Salesforce Developer
Hitachi —Remote
- Full-time
- Remote
- Sales
- Salesforce
- DevOps
Technical Support Analyst
CSG —Remote
- Weekend availability
- Remote
- Oracle
- Computer Science
- English
Business System Analyst
AxisMaxlife —Remote
- Remote
- Software troubleshooting
- APIs
- Communication skills
Machine Learning Engineer
MNJ Software —Remote
- Full-time
- Remote
- Azure
- English
- Master's degree
- Work from home
Sr.Program (Tech) Analyst
Anaplan —Remote
- Email
- Remote
- Mentoring
- Software development
- Agile
Quick apply
Business Analyst (Enterprise Asset Management – KloudGin City and Municipal Implementation)
Kloud Gin —Remote
- Full-time
- Remote
- Project management
- Bachelor's degree
- Communication skills
Automation Analyst
AxisMaxlife —Remote
- Remote
- Azure
- Microsoft Outlook
- Databases
Team Member (SQL DBA)
MNJ Software —Remote
- Full-time
- Remote
- Oracle
- English
- Master's degree
- Work from home
Principal Product Owner (Technology Driven Role)
3Pillar —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Lead - Corporate Finance
Cimpress —Remote
- Remote
- English
- Finance
- Analysis skills
- Work from home
Quick apply
Associate Principal Engineer, Delivery (Core banking)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Project management
Quick apply
4d
Alliance Operations Analyst III - IN
Rackspace —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Marketing
- Project management
6d
Senior Data Analyst
Netomi —Remote
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Systems Analyst
DAZN —Remote
- Full-time
- Remote
- Azure
- Java
- Databases
Quick apply
Senior Billing AR Analyst
Fivetran —Remote
- Full-time
- Remote
- Oracle
- Customer service
- Salesforce
- Health insurance
- Paid time off
Knowledge Analyst II, Bags & Leather Goods
Entrupy —Remote
- Remote
- Research
- Quality control
- Communication skills
Quick apply
Business Systems Analyst 2
Twilio —Remote
- Remote
- Salesforce
- ERP systems
- Analysis skills
- Paid time off

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Collection Analyst (US Accounting)

PairSoft -
Remote

Quick apply

Job details

Full-time
₹4,00,000 a year

Benefits

Paid time off

Qualifications

Oracle
Customer service
SAP
Finance
Analysis skills
Bachelor's degree
Accounting
Accounting

Full job description

Job Description:

Job Summary
The Collection Analyst is a results-driven member of the Finance and Accounting Team, responsible for the proactive oversight and management of customer account portfolios. The role ensures collection reports are consistently accurate and current, while fostering strong cross-functional collaboration with billing and account managers to drive timely resolutions and maintain healthy cash flow.

Essential Duties & Responsibilities:

Oversee and manage a portfolio of customer accounts, ensuring collections are done promptly and in compliance with company policies.
Initiate and follow up with customers via email or phone regarding collecting outstanding balances due, uncover disputes and resolve payment delay issues
Update the collections report with detailed records of collections activities, payment arrangements, and communications with customers.
Work closely with billing and account management to ensure escalated disputes are resolved in a timely manner.
Regularly monitor and analyze aging reports to prioritize accounts for collection based on outstanding balances and risk factors.
Assist with ad hoc projects and tasks as directed by management related to collections strategy, reporting and process improvements.

Timings: 7 AM to 4 PM EST
Job Location: Remote (Anywhere from India)

Skills & Requirements:

Bachelor's Degree in finance, accounting or business - related discipline preferred
Minimum of 2 years' work experience is required
Excellent customer service orientation and interpersonal skills
Good analytical and problem solving skills
Superior attention to detail and accuracy

What We Offer

Opportunity to grow your career with a rapidly growing organization.
Exposure to working with a Microsoft gold partner organization with the latest technologies.
People first organization culture

• Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum. • Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.

Company Paid & Manager approved Career Advancement Opportunities
Best in the Industry referral bonus policy.
29 Paid leaves throughout the year
Company-paid Maternity leaves for female employees

About the Company

We are a global team of innovators and advocates transforming how financial data is captured, stored, and manipulated with our comprehensive suite of automation technology. Our platform seamlessly integrates with your existing ERP for an unrivaled end-user experience. We do the heavy lifting so accounting, procurement, and fundraising teams can do their best work.

PairSoft’s aspires to be the strongest procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica and Sage ERPs.

At PairSoft, we are passionate about innovation, transparency, diversity, and advocating on behalf of our customers and communities we support. We offer exciting career opportunities and a collaborative culture that allows individuals to learn, grow, and create meaningful impact. We are expanding and seeking team players who are eager to jump in and contribute to our rapid growth!

PairSoft is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please email us at: [email protected].

To read our Candidate Data Privacy Notice - including GDPR - click here.

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Refine Your Search

customer experience analyst jobs in remote

Collection Analyst (US Accounting)

Technical Support Analyst Lead

Junior AI/ML Developer (WFH)

Salesforce Developer

Technical Support Analyst

Business System Analyst

Machine Learning Engineer

Sr.Program (Tech) Analyst

Business Analyst (Enterprise Asset Management – KloudGin City and Municipal Implementation)

Automation Analyst

Team Member (SQL DBA)

Principal Product Owner (Technology Driven Role)

Lead - Corporate Finance

Associate Principal Engineer, Delivery (Core banking)

Alliance Operations Analyst III - IN

Senior Data Analyst

Systems Analyst

Senior Billing AR Analyst

Knowledge Analyst II, Bags & Leather Goods

Business Systems Analyst 2

I want to receive the latest job alerts for customer experience analyst in remote

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