Secunderabad Telangana Desktop support technician Jobs – 114 Open Jobs Today

Associate Technical Support Engineer - Core
iCIMS Talent Acquisition —Hyderabad, Telangana
- Weekend availability
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Paid holidays
- Health insurance
15h
Customer Care -Technical Support Specialist
UWorld, LLC —Hyderabad, Telangana
- Weekend availability
- Windows
- Bachelor's degree
- Data entry
Quick apply
Technical Support Engineer
Quantum IT Solutions —Gachibowli, Hyderabad, Telangana
- Azure
- Microsoft Outlook
- English
Help Desk
Vupadhi Techno Services —Gachibowli, Hyderabad, Telangana
- Management
- Microsoft Office
- Master's degree
Helpdesk Executive / Customer Support Executive
IRISH EXPERT LLP —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Computer skills
- Paid time off
Quick apply
TELE CALLING EXECUTIVE [HELPDESK]
Bachpan Bachao Andolan —Hyderabad, Telangana
- Up to ₹25,000 a month
- Online application
- Microsoft Powerpoint
- Bachelor's degree
- Computer skills
Technical Customer Support
Verisk —Hyderabad, Telangana
- Full-time
- English
- Research
- Windows
Salesforce System Administrator
Process360 —Hyderabad, Telangana
- Salesforce
- Financial services
- Analytics
Technical Support Manager (Product Support)
Kore.ai, Inc. —Hyderabad, Telangana
- Full-time
- Computer science
- Azure
- Customer service
Quick apply
CUSTOMER SERVICE/HELP DESK
UnyKloud —Hyderabad, Telangana
- Email
- Microsoft Powerpoint
- Software troubleshooting
- Communication skills
PE-CX-Multi Channel Helpdesk
Cognizant —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Software troubleshooting
- Customer service
Technical Support Representative
Nova Module —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Travel
Sr. Systems Administrator
Zeta Global —Hyderabad, Telangana
- Microsoft Word
- Microsoft Outlook
- Windows
Principal Consultant - Senior Customer Experience (CX) Analyst – IT Support
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Oracle
- Computer Science
- English
Quick apply
Senior Administrator, Systems Engineering
Intercontinental Exchange Holdings, Inc. —Hyderabad, Telangana
- Full-time
- Windows
- Bachelor's degree
- Scripting
A&A | Assistant Manager | ITDA - Audit Support | Hyderabad | IT, Data & Analytics
Deloitte —Hyderabad, Telangana
- ERP systems
- Bachelor's degree
- AI
Sr. Software Engineer - Citrix Systems Administrator
MULTIVAC —Hyderabad, Telangana
- Hybrid work
- Azure
- Computer Science
- Engineering
- Health insurance
D365 TECHNICAL SUPPORT ADM
ITC WORLDWIDE —Hyderabad, Telangana
- Full-time
- Azure
- Oracle
- Software troubleshooting
Quick apply
9d
Principal System Administrator ( Salesforce Service Cloud)
Model N —Hyderabad, Telangana
- Full-time
- Salesforce
- System design
- AI
Senior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)
Telebu —Hyderabad, Telangana
- Databases
- Linux
- Python

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Associate Technical Support Engineer - Core

iCIMS Talent Acquisition -
Hyderabad, Telangana

Apply Now

Job details

Full-time
15 hours ago

Benefits

Paid holidays
Health insurance
Paid sick time

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
Remote access software
MacOS
Customer support
Communication skills

Full job description

Overview:

As an Associate Technical Support (TSE), you will have the amazing opportunity to combine creative problem-solving, providing great customer experience and utilizing technical skills in one role! As a member of our 24x7 Customer Support team, you will provide a service experience second to none as you help our customers tackle their problems head on and crush any technical obstacles in their path. You will be supported by our internal best-in-class team, receiving ample training and development opportunities to help get you up and running and ready for prime time. If you are looking for an opportunity that allows you to interact with customers and become an expert in world-class technology, this may be the perfect fit for you!

About Us:

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Responsibilities:

Provide technical and/or consultative support to customers regarding iCIMS platform, integration products, and methodologies
Conduct root-cause analyses and provide customized solutions to customers aligned with their internal processes by analyzing, prioritizing, troubleshooting, and resolving or facilitating resolutions for primary and ancillary products
Demonstrate excellence in customer service skills by keeping a positive, caring, can-do attitude for our customers
Address, troubleshoot, and resolve customer concerns and issues in a timely manner
Troubleshoot customer issues using remote desktop software
Interact with customers through phone and email to address and resolve concerns and issues
Dedicate yourself to the success and satisfaction of our customers
Re-create and solve customer problems within our Applicant Tracking Software (ATS)
Re-create, document, and manage examples of software bugs
Responsible for learning iCIMS’ platform and ancillary products quickly and providing accurate information about them to our customers
Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies

Qualifications:

6+ Months of work experience in a customer service role
Must have good working knowledge of Windows/Mac OS and its components
Strong customer relations skills
Strong written and verbal communication skills
Capacity to control an interaction in a consultative way
Capable of multi-tasking in a fast-paced work environment
Strong knowledge of web-browser based technologies
Ability to be flexible in work schedule; including nights and weekends

EEO Statement:

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at [email protected].

Compensation and Benefits:

Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits.

Apply Now

Refine Your Search

desktop support technician jobs in secunderabad telangana

Associate Technical Support Engineer - Core

Customer Care -Technical Support Specialist

Technical Support Engineer

Help Desk

Helpdesk Executive / Customer Support Executive

TELE CALLING EXECUTIVE [HELPDESK]

Technical Customer Support

Salesforce System Administrator

Technical Support Manager (Product Support)

CUSTOMER SERVICE/HELP DESK

PE-CX-Multi Channel Helpdesk

Technical Support Representative

Sr. Systems Administrator

Principal Consultant - Senior Customer Experience (CX) Analyst – IT Support

Senior Administrator, Systems Engineering

A&A | Assistant Manager | ITDA - Audit Support | Hyderabad | IT, Data & Analytics

Sr. Software Engineer - Citrix Systems Administrator

D365 TECHNICAL SUPPORT ADM

Principal System Administrator ( Salesforce Service Cloud)

Senior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)

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