Kerala Technical support executive Jobs – 114 Open Jobs Today

SB-1446-Technical Business Analyst
Softobiz Technologies —Kochi, Kerala
- Full-time
- Azure
- Computer Science
- PMP
20h
Front Office Assistant
Clado solutions —Palarivattom, Kochi, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- In-person
Quick apply
Faculty Member – Python Programming
Suha Digi Tech —Kochi, Kerala
- Full-time
- Hospitality
- Computer Science
- English
Quick apply
Telecaller / IT Sales Coordinator
Savix IT Solutions Pvt Ltd —Thrissur, Kerala
- ₹8,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- English
- Computer skills
- Health insurance
Quick apply
21h
Front Office Executive cum Admin
AQUANEETA —Vaduthala, Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
8d
Tele Caller Executive
Nexora Academy p.ltd —Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- CRM software
- Sales
- Salesforce
- Paid time off
- Paid sick time
Quick apply
Tele Caller Executive
Indel River —Pappanamcode, Thiruvananthapuram, Kerala
- ₹14,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- English
- Health insurance
Quick apply
Tele Calling Executive
Axiom Care —Kottayam, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- CRM software
- English
- Computer skills
Quick apply
Customer Care Executive
Loanitol —Palarivattom, Kochi, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
Tele Calling Executive
ECOSUN POWER SOLUTIONS —Alleppey, Kerala
- ₹8,000 - ₹10,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
Tele Caller Executive
Rockshield Builders —Thrissur, Kerala
- ₹12,000 - ₹18,000 a month
- Part-time
- CRM software
- Sales
- Salesforce
Quick apply
Salesforce Solution Architect
Milestone —Kochi, Kerala
- Azure
- Salesforce
- DevOps
Tele Caller Executive
MYT4 SYSTEMS PRIVATE LIMITED —Kakkanad, Kochi, Kerala
- ₹8,086.00 - ₹24,068.18 a month
- Full-time
- CRM software
- Sales
- CAD
- Health insurance
- Cell phone reimbursement
Quick apply
Principal Database Engineer
Techversant Infotech —Kochi, Kerala
- Full-time
- Azure
- Databases
- AWS
Tele Calling Executive
Smart Electronics —Paravur, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
Sales Executive
Ginger Technologies —Thrissur, Kerala
- ₹10,000 - ₹30,000 a month
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
Data Architect
Elixr Labs —Kochi, Kerala
- Full-time
- Azure
- Oracle
- Computer Science
- Health insurance
Telesales Executive
Parke Parking —Kakkanad, Kochi, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Computer skills
- In-person
- Communication skills
Quick apply
Business Development Executive – IT Infrastructure, AV & Digital Signage Solutions
Savix IT Solutions Pvt Ltd —Thrissur, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Microsoft Office
- Master's degree
- Commuter assistance
- Health insurance
Quick apply
21h

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IT Technical Support Engineer - Remote
TRUTECH INFORMATION TECHNOLOGIES LLC —Kazhakuttam, Kerala
Our back office will focus on all our sales, customer service, operations & remote IT support. Outlook support: 3 years (Required).
₹35,000 - ₹45,000 a month
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Technical Support Engineer
Ginger Technologies —Thrissur, Kerala
Experience: Min 6 Months Fresher also apply Skills : Technical Skills, Troubleshooting, Excellent Communication Skills, Customer Service, Problem Solving, Team…

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SB-1446-Technical Business Analyst

Softobiz Technologies -
Kochi, Kerala

Apply Now

Job details

Full-time
20 hours ago

Qualifications

Jira
BCS
SAFe
Azure
Cloud architecture
Computer Science
Waterfall
PMP
Enterprise Software
Business analysis
Visio
Microsoft Dynamics 365
Enterprise architecture
PMI-ACP
Project management
Bachelor's degree
Machine learning
Confluence
Scrum
APIs
Agile
Microsoft Project
Communication skills
Property management
Information Technology
PRINCE2 Certification

Full job description

Technical Business Analyst

Role Summary

Softobiz Technologies is seeking an experienced Technical Business Analyst to drive requirements, governance, and project coordination for enterprise application initiatives delivered for our Australian client base. In this role, you will serve as the primary bridge between business stakeholders, vendors, and engineering teams — translating complex business needs into precise functional and technical specifications that delivery teams can act on. You will own project governance artefacts including RAID logs, status dashboards, and steering committee communications, ensuring full visibility and control throughout the project lifecycle. Your work will directly impact the successful delivery of ERP implementations, platform modernizations, and digital transformation programs across markets in Australia and India.

Key Responsibilities

Business Analysis

Conduct requirement gathering workshops with business and technical stakeholders.
Prepare and maintain BRDs, FRDs, User Stories, Process Flows, Use Cases, Acceptance Criteria, and Functional Specifications.
Translate business requirements into detailed functional and technical requirements for engineering teams.
Work closely with Solution Architects, Developers, QA Teams, Vendors, and Business Stakeholders.
Manage requirement traceability and scope control throughout the project lifecycle.
Support UAT planning, execution, defect triage, and sign-off activities.

Project Management & Governance

Own and manage project RAID Logs (Risks, Assumptions, Issues, Dependencies).
Proactively identify, track, and mitigate project risks and blockers.
Coordinate activities across multiple stakeholders, vendors, and internal teams.
Prepare and present weekly status reports, project dashboards, and steering committee updates.
Manage project schedules, milestones, action registers, and deliverables.
Drive follow-ups and ensure closure of open actions and dependencies.
Support project planning, estimation, resource coordination, and release management.
Ensure adherence to project governance and delivery processes.

Stakeholder & Vendor Management

Act as the primary coordination point between Sydney Markets stakeholders, vendors, and delivery teams.
Facilitate workshops, meetings, steering committees, and project reviews.
Prepare meeting minutes and track action items to closure.
Support vendor evaluation, implementation planning, and project delivery governance where required.

Required Technical Skills

Domain

Skills & Technologies

Must / Preferred

Business Analysis

BRD, FRD, User Stories, Use Cases, Acceptance Criteria, Functional Specifications, Process Maps

Must

Project Management

RAID Logs, Project Plans, Milestones, Risk Management, Dependency Tracking, Status Reporting

Must

Delivery Methodologies

Agile, Scrum, Waterfall

Must

Tooling

Azure DevOps, Jira, Confluence, Microsoft Project, Visio

Must

Communication

Stakeholder Management, Workshop Facilitation, Steering Committee Presentations, Meeting Minutes

Must

ERP / Platform

Dynamics 365, Business Central, CRM, ERP Implementations, Digital Transformation

Preferred

Domain Knowledge

Property Management, Finance, Tenant Portal, Enterprise Platform Implementations

Preferred

Technical Concepts

APIs, Integrations, Cloud Platforms, Enterprise Architecture

Preferred

Program Delivery

Multi-stream Projects, External Vendor Management, Large-scale Transformation Programs

Preferred

Qualifications & Certifications

Education & Experience:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
6+ years of experience in Business Analysis and Project Management roles (8+ years preferred).
Strong track record in enterprise application projects — ERP implementations, digital transformation, or platform modernization.
Demonstrated experience managing RAID logs, project plans, stakeholder communications, risks, and dependencies.
Experience working with Agile, Scrum, and Waterfall delivery methodologies.
Experience working with external vendors and managing multi-stream delivery programs.

Preferred Certifications:

CBAP (Certified Business Analysis Professional) or equivalent BA certification.
PMP, PRINCE2, or equivalent project management certification.
Microsoft Dynamics 365 Functional Consultant certification.
PMI-ACP or SAFe Agile certification.

Soft Skills & Cultural Fit

Ability to lead client-facing workshops and steering committee sessions with senior Australian enterprise stakeholders, including C-level audiences.
Comfortable working independently across IST and AEST time zones with minimal supervision, managing ambiguity in complex, multi-vendor environments.
Strong written and verbal communication for executive-level documentation, reports, and presentations.
High ownership mindset — proactively drives actions to closure without needing to be followed up.
Collaborative team player who can align diverse stakeholder groups and build consensus across business and technical functions.

What We Offer

Direct exposure to large-scale enterprise digital transformation programs for tier-1 Australian clients.
Collaborative work environment with access to experienced Solution Architects, Delivery Managers, and cross-functional engineering teams.
Competitive compensation aligned to market standards, with performance-linked growth.
Professional development support including certifications, training programs, and mentorship.
Hybrid working model with flexibility across India (Mohali) and virtual engagement with Australian clients.

About Softobiz Technologies

Softobiz Technologies is a technology and product services company headquartered in India, operating Global Capability Centers (GCCs) for leading international clients across healthcare, fintech, and enterprise software. Our GCC model enables world-class talent in India to work directly within the product and engineering teams of our global partners, contributing meaningfully to product strategy, growth, and operations

Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 400+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 18+ years.

At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.

Why Should You Join Softobiz?

Work with technical craftsmen who are pioneers in the latest technologies.
Access training sessions and skill-enhancement courses for personal and professional growth.
Be rewarded for exceptional performance and celebrate success through engaging parties.
Experience a culture that embraces diversity and creates an inclusive environment for all employees.

Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

Apply Now

Refine Your Search

technical support executive jobs in kerala

SB-1446-Technical Business Analyst

Front Office Assistant

Faculty Member – Python Programming

Telecaller / IT Sales Coordinator

Front Office Executive cum Admin

Tele Caller Executive

Tele Caller Executive

Tele Calling Executive

Customer Care Executive

Tele Calling Executive

Tele Caller Executive

Salesforce Solution Architect

Tele Caller Executive

Principal Database Engineer

Tele Calling Executive

Sales Executive

Data Architect

Telesales Executive

Business Development Executive – IT Infrastructure, AV & Digital Signage Solutions

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