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Technical Writer

Photon -
India

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Job details

Full-time

Qualifications

Azure
Law
Git
Master's degree
Microservices
AWS
JavaScript
REST
Scrum
B2B
Technical writing
APIs
Agile
JSON
SaaS
AI
Communication skills
Python

Full job description

Senior Technical Writer – Agentic AI Platform

Experience: 5–7 Years
Location: Chennai
Employment Type: Full-Time

About the Role

We are looking for a Senior Technical Writer to own and scale documentation for our cutting-edge Agentic AI platform. You will work closely with AI engineers, product managers, and developer teams to create clear, structured, and high-impact documentation for enterprise and developer audiences.

This is a high-visibility role requiring strong technical depth, ownership mindset, and experience documenting complex SaaS products.

Key Responsibilities

Own end-to-end documentation for the platform.
Create and maintain API documentation (OpenAPI/Swagger), developer guides, integration guides, and release notes.
Document AI agent workflows, orchestration layers, configurations, and system architecture.
Translate complex AI/ML and system concepts into clear, user-friendly documentation.
Collaborate with Engineering, AI/ML, Product, and DevOps teams during release cycles.
Establish documentation standards, templates, and best practices.
Continuously improve documentation based on product updates and user feedback.

Required Skills & Experience

5–7 years of experience in technical writing within a SaaS/product company.
Minimum 1+ year of experience as a Technical Writer for AI/ML or AI platform-based products.
Strong understanding of REST APIs, microservices, and cloud platforms (AWS/Azure/GCP).
Experience documenting APIs and developer platforms.
Familiarity with JSON/YAML and ability to understand basic code (Python/JavaScript preferred).
Experience working in Agile/Scrum environments.
Excellent written and verbal communication skills.

Preferred

Experience documenting Agentic AI or LLM-based platforms.
Exposure to Docs-as-Code workflows (Markdown, Git).
Experience supporting enterprise B2B products.

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