Hyderabad Telangana Top mentor Jobs – 259 Open Jobs Today

PA-Trust & Safety QA
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Technical Program Manager (India)
SavvyMoney —Hyderabad, Telangana
- ₹22,00,000 - ₹39,00,000 a year
- Full-time
- Remote
- Computer Science
- English
- Master's degree
Business Intelligence Manager
TGBPL TP India - GBS —Hyderabad, Telangana
- Remote
- Work from home
Team Lead - TGD India
Technogen India Pvt Ltd. —Hyderabad, Telangana
- Google Suite
- Databases
- Recruiting
Quick apply
Senior Penetration Tester
NTT DATA —Hyderabad, Telangana
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
Manager- Recruitment
The Hackett Group —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager - Leadership and Management Delivery
Accenture —Hyderabad, Telangana
- Full-time
- Master's degree
- Business Administration
- MBA
4d
Manager Talent Acquisition|Domestic|10092025
TGBPL TP India - DBU —Hyderabad, Telangana
- Full-time
- Remote
- Work from home
PD -Trust & Safety QA
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
IT.Manager - IT.Operations
Citco —Hyderabad, Telangana
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
Manager, Support Services
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Computer Science
- Salesforce
- Supervising experience
- Paid holidays
- Paid sick time
Quick apply
Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Sales
- SQL
- Analysis skills
- Health insurance
Salesforce Manager
Zelis —Hyderabad, Telangana
- Full-time
- Hybrid work
- Management
- Computer Science
- Salesforce
TA Analytics
Chryselys —Hyderabad, Telangana
- SQL
- Python
- Analytics
Quick apply
14d
Team Lead, Order Desk
WebPT India Private Limited —Hyderabad, Telangana
- Microsoft Outlook
- Salesforce
- Microsoft Office
Quick apply
R&D Submission & Document Services Lead
Sanofi —Hyderabad, Telangana
- Management
- Software troubleshooting
- Master's degree
- Health insurance
14d
Software Engineer
Cornerstone OnDemand, Inc. —Hyderabad, Telangana
- System design
- Java
- Master's degree
Team Manager, AR
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Analysis skills
- Communication skills
- Paid holidays
- Paid sick time
Quick apply
14d
FinCrime Operations Team Lead - Sanctions
Wise —Hyderabad, Telangana
- Full-time
- Management
- English
- Finance
Quick apply
Application Security Manager
Experian —Hyderabad, Telangana
- Full-time
- Computer Science
- Supervising experience
- Bachelor's degree
- Health insurance
Quick apply
6d

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PA-Trust & Safety QA

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Qualifications

Customer service
English
Technical support
Bachelor's degree
IT
Business Administration
Fraud prevention and detection
BA
Banking
Marketing
Information Technology

Full job description

Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Quality Analyst - Process Associate - Trust & Safety In this role you will be responsible to support businesses manage knowledge effectively manage Quality Metric for the process upskill of employees in terms of domain provide industry trained resources at lower cost to business creating & delivering modules on Communication Excellence & Customer Centric Behaviour. Responsibilities: - Effectively manage and mentor a team responsible for diverse workflows Quality channels and stakeholders - Work closely with Operation Team to provide feedback on quality. - Conduct Quality meetings with the team to analyse errors. - Guide and coach Q As to improve and sustain performance. - Passionately tell the story of why Quality matters build consensus and inspire others to move fast on fixing problems. - Drive accountability with team leads and their teams to meet quality performance goals and ensure program standards are met on a week-over-week basis. - Assess and prioritize the top-quality issues affecting the teams in your office across all decision-making channels. - Drive investigation of highly sensitive issues affecting your office working with teams and leaders across clients to understand what happened and why. - Stay connected with how our support ecosystem is evolving and help head off quality issues before they begin as clients products and communities change and grow. - Find creative workarounds for quality issues where our tools are the root cause and a technical solution is not imminent. - Actively re-review decision accuracy audits to ensure accuracy and alignment with quality process. - Manage investigations of escalations to understand the root cause. - This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature such as (but not limited to) graphic violence self-harm child abuse and hate speech.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Account Maintenance, Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Fraud Detection, Fraud Disputes, Online Customer Support, Online Transaction Processing (OLTP), Sales Support, Speech Analytics, Technical Support, Third Level Support, Virtual Administrative Support, Voice-User Interface

Language

English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

top mentor jobs in hyderabad telangana

PA-Trust & Safety QA

Technical Program Manager (India)

Business Intelligence Manager

Team Lead - TGD India

Senior Penetration Tester

Manager- Recruitment

Manager - Leadership and Management Delivery

Manager Talent Acquisition|Domestic|10092025

PD -Trust & Safety QA

IT.Manager - IT.Operations

Manager, Support Services

Global Banking & Markets Operations - Operational Risk - Vice President - Hyderabad

Salesforce Manager

TA Analytics

Team Lead, Order Desk

R&D Submission & Document Services Lead

Software Engineer

Team Manager, AR

FinCrime Operations Team Lead - Sanctions

Application Security Manager

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