20 Best IBM jobs (Hiring Now!)

Remote Technical Support
IBM —Gurgaon, Haryana
This position is primarily to provide service to the IBM customers through call/chat support. Candidate need to handle frontline Voice calls of IBM's high value…
Estimated: ₹3,96,000 - ₹5,01,000 a year
2d
Recruitment Administration
Diligent Corporation —Bengaluru, Karnataka
Support the Talent Acquisition Team Lead to define and design improved recruitment workflow and processes to drive efficiencies and improve candidate and…
Estimated: ₹3,19,000 - ₹4,04,000 a year
Quick apply
2d
Finance Operations
IBM —Gurgaon, Haryana
Demonstrate Thought leadership on brining value to the client - technology and analytics. Manage client engagements / contracts across geographies - Operations…
Estimated: ₹6,03,000 - ₹7,63,000 a year
9d
Service Desk Analyst
Diligent Corporation —Bengaluru, Karnataka
24x7 on-call escalation is periodically required and additionally, projects may require after hours and weekend support.
Estimated: ₹4,45,000 - ₹5,63,000 a year
Quick apply
4d
Renewals Specialist
Diligent Corporation —Bengaluru, Karnataka
This role involves meticulous review of each upcoming renewal to guarantee adherence to established processes, encompassing customer outreach, invoicing…
Estimated: ₹4,70,000 - ₹5,95,000 a year
Quick apply
Accountant 3
Red Hat Software —Mumbai, Maharashtra
Assist in submission for various export/ import documents to the bank. In this role, you will support the complete general ledger accounting activities for…
Estimated: ₹6,55,000 - ₹8,29,000 a year
Backend Developer
IBM —Kochi, Kerala
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date.
Estimated: ₹10,90,000 - ₹13,80,000 a year
2d
Backend Developer
IBM —Kochi, Kerala
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date.
Estimated: ₹3,70,000 - ₹4,69,000 a year
2d
SRE
IBM —Bengaluru, Karnataka
IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software…
Estimated: ₹7,38,000 - ₹9,34,000 a year
10d
Data Scientist - FinOps
IBM —Bengaluru, Karnataka
As a Data Scientist at IBM, you will help transform our clients’ data into tangible business value by analyzing information, communicating outcomes and…
Estimated: ₹6,08,000 - ₹7,70,000 a year
6d
Team Lead, Billing
Diligent Corporation —Bengaluru, Karnataka
Candidates should have a customer-centric focus and be able to partner with our Revenue Operations colleagues, ensuring an efficient and accurate process.
Estimated: ₹5,25,000 - ₹6,64,000 a year
Quick apply
Staff Software Engineer
IBM —Kochi, Kerala
During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know…
Estimated: ₹12,50,000 - ₹15,90,000 a year
1d
Instana Support Engineer
IBM —Kochi, Kerala
During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know…
Estimated: ₹3,90,000 - ₹4,93,000 a year
12d
Software Quality Engineer
Red Hat Software —New Delhi, Delhi
These tools are used for collecting system logs and other debug information by our internal support teams to fix customer bugs faster and to improve customer…
Estimated: ₹6,48,000 - ₹8,20,000 a year
Backend Developer
IBM —Kochi, Kerala
During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know…
Estimated: ₹8,13,000 - ₹10,30,000 a year
6d
Sofware Developer
IBM —Bengaluru, Karnataka
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date.
Estimated: ₹10,50,000 - ₹13,30,000 a year
1d
Advisory Software Engineer
IBM —Kochi, Kerala
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and deliver industry-leading solutions that make the world run…
Estimated: ₹6,77,000 - ₹8,57,000 a year
2h
Staff Software Engineer
Diligent Corporation —Bengaluru, Karnataka
If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. Diversity is important to us.
Estimated: ₹10,10,000 - ₹12,80,000 a year
Quick apply
10d
Software Engineer
IBM —Kochi, Kerala
You will be working in close collaboration with product managers, product designers, peer front-end engineers, and backend engineers to (re)design and implement…
Estimated: ₹7,46,000 - ₹9,45,000 a year
6d
Process Analyst
IBM —Gurgaon, Haryana
A major part of being an operations buyer would be to handle client procurement requests and follow up on deliveries. Minimum 3+ years of working experience.
Estimated: ₹8,49,000 - ₹10,70,000 a year
12d

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Remote Technical Support

IBM - Gurgaon, Haryana

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Job details

Estimated: ₹3,96,000 - ₹5,01,000 a year 2 days ago

Qualifications

Call center
Technical support
Typing
Communication skills

Full job description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Candidate need to handle frontline Voice calls of IBM's high value business customers using an IBM internal tool.
Responsibilities:

The job will require candidates to handle inbound calls & Emails for issues reported for such offerings and provide L0 support to them.
This position is primarily to provide service to the IBM customers through call/chat support. The core job is to create PMRs/Tickets/Cases in the tool and send it to the technical team to resolve it further. Also, to send alert messages to the technicians to provide services to the customers in the stipulated time frame (Service Level Agreement).
Achieve targets on KPIs such as Customer Satisfaction Scores (NPS), No Escalations, AHT etc. The profile might also require handling escalations at points and also act as Shift in charge during weekends in absence of designated supervisors. The role also includes responsibilities of managing support mailbox to ensure that all customer Emails are responded appropriately in defined TAT.

Required Technical and Professional Expertise

Minimum Contact Center Experience: 1- 2 Years, V&L Skills: Strong, should be a team player, should be comfortable working in shifts, should be able to handle pressure situations and willingness to learn.
At least 12 to 24 months of professional experience in service industry with ability to handle the customers across the globe.
Good communication skills including written communication.
Handling pressure situations

Preferred Technical and Professional Expertise

Good communication skills (Verbal and Written)
Good typing skills
Good Listening/Comprehension capabilities
Troubleshooting skills with critical thinking ability and Multitasking
Ability to analyze complex scenarios and take appropriate actions basis findings
Be self driven and self motivated to achieve high results

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.
Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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IBM jobs

Remote Technical Support

Recruitment Administration

Finance Operations

Service Desk Analyst

Renewals Specialist

Accountant 3

Backend Developer

Backend Developer

SRE

Data Scientist - FinOps

Team Lead, Billing

Staff Software Engineer

Instana Support Engineer

Software Quality Engineer

Backend Developer

Sofware Developer

Advisory Software Engineer

Staff Software Engineer

Software Engineer

Process Analyst

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