Work closely with ETS internal stakeholders to identify and analyze core business processes and workflows. Conduct assessments against the process activities to…
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Perform quality evaluations for customer service agents for all the interactions (phones call, email and chat) regarding telephone etiquette, production…
To handle, mails, letters, purchase orders, expenses, invoices. To coordinate meetings, prepare MIS reports & ensure confidentiality in all aspects.
Hands on experience in automation testing using TOSCA. Experience in designing automation frameworks using TOSCA back end and frontend involving applications…
Experience in PRPC base product with good hands on experience in integration services such as web services, JMS, MQ series and frameworks.
Working on Client online database Adherence to SLA for productivity quality. Work on assigned job and meeting the project schedules.
Liase with Delivery Managers in understanding demand thoroughly and maintaining its lifecycle. Work with internal Capgemini teams in strategizing and building…
Provide guidance on processes tools document templates and controls to ensure a consistent Programme and Project delivery.
Any issue encountered in the contact center is forwarded to TTS Technology Support mailbox. Provide support for Five9 Telephony system.
Working with Solution teams to develop and deliver solutions. Provide guidance/working with the team in terms of responding to RFI/RFP.
PC proficient, comfortable, and familiar with using Microsoft products (Teams, Outlook) and ability to quickly get up to speed on other screens/systems.
Support and maintain the SQL Server 2008 – 2017 estate. 1.Support the continuing operation of SQL Server maintenance jobs.
4 to 9 years of experience in Selenium Automation using Java. Strong in Finacle Functional knowledge. Having good Banking domain knowledge will be an advantage.
Scheduling and conducting training sessions on various customer service topics to prepare and support new employees.
Independent consultants have named Capgemini #1 (six times consecutively) for best-in-class thought leadership among global technology and professional services…
Manage processes like transfers, promotion, leavers, etc as per the requirement. Provide clarification of HR policies and procedures.
- Capgemini Invent - Gurgaon, Haryana
Working on Client online database Adherence to SLA for productivity quality. Work on assigned job and meeting the project schedules.
Candidate will be a part of technical team that will be responsible for providing product expertise to help the L2 teams resolve issue, Implementing Change…
- Capgemini Engineering - Mumbai, Maharashtra
Mandatory C Test Automation Requirements analysis Test design and test creation Good analytical and debugging skills Good To Have Good communication Linux OS…