Provide support and training to the customer service team. Drive product and services adoption/utilization through proactive customer interactions.

Educate customers on services and processes. Educate current and potential customers with product and service information. Achieve agreed KPIs and Objectives.

Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.

You have strong prioritization skills and ability to work with customers across timezones. Regular and proactive communication with customers about product…

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel…

The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents.

Ø Prior experience of at least one year in Customer Service in banking or financial services. § Co-ordination with various departments.

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving…

Job Family Descriptor Act as Customer voice in the organization and viceversa and be the customer champion for all service expectations and contractual…

Drive ground service performance to deliver service excellence consistently across the domestic network. Responsible for ensuring and delivering consistent and…

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the…

Improve customer service experience, create engaged customers and facilitate organic growth. Experience in providing customer service support.

Job Family Descriptor Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and…

Providing excellent customer service via our in-app live chat and phone. Providing our users with an outstanding first class customer experience - it’s part of…

Attending to front-end requirements of corporate customers. Should be extremely customer centric and have excellent communication skills •Qualification –…

Job Family Descriptor Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and…

Oversees customer service operations within assigned scope of responsibility for one or more of the following processes: receiving orders, order entry,…

The incumbent will handle queries received via calls and emails from colleagues and Vendors for JAPA/EMEA and US region.

Following our Business Code of Conduct and always acting with integrity and due diligence. Identifying operational improvement and finding solutions by applying…

Responsible for retention of customers by providing best services and achieving new customer acquisition. Deepening, Retention of customers across all products…