In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge.

Communicates Effectively, Oral As Well As Written Ability to recognize tone and mood of customer through written and voice communication.

Handle complex and escalated customer service issues. Accountable for all customer service tasks to be completed accurately and on time, including; customer…

Minimum of 1 year of experience in a customer service or client facing role. This role includes interaction with customers on behalf of our company, answering…

In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge.

Identifying customer needs and helping customers use specific features. Maintains customer relationships by responding to inquiries; documenting actions.

Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.

Maintain updated knowledge of the organisation's products, services, and customer service policies. Identify customer needs and help customers use specific…

Handle customer issues, escalation calls and coordinate with different functions, case management. Responsible for calling insurance companies in US to analyze…

(customer service, email protocols, Office 365 basics etc.). Creates and maintains customer loyalty by serving customers above and beyond their expectations.

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.

Optimize the customer service function to provide best service at low cost (minimize the cost per service). Strong understanding of customer psyche and issues…

The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients,…

Graduates or undergraduates in any stream. Reasonably fluent in written and spoken English and be able to work in shifts.

Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.

The Quality Analyst, a part of the larger GO IND will be responsible for the day-to-day operational efforts required to ensure American Express TLS is…

Answering customer queries over the telephone. To assist customers with special requests. To assist customers with Mishandled / damaged baggage.

Educate customers on services and processes. Educate current and potential customers with product and service information. Achieve agreed KPIs and Objectives.

Monitoring accounts to ensure a positive customer experience with the company’s products or services. Maintain existing customer success metrics and data.

Typically requires two or more years of experience in a call center or customer service-related job in a service industry.